Papa Johns Pizza

3.9
183 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Wilmington, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Wilmington pizza for any occasion. Call us for pizza delivery in Wilmington or stop by 5814 OLEANDER DR for carryout to order the best pizza in Wilmington, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
5814 OLEANDER DR, Wilmington, NC
28403, United States

Hours

Reviews

3.9
183 reviews
5 stars
106
4 stars
26
3 stars
12
2 stars
5
1 star
34

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistency in pizza quality reported, with some customers receiving overcooked or incorrect orders.

Customer Service

Mixed reviews on customer service; some employees praised for friendliness, while others criticized for rudeness and lack of professionalism.

Cleanliness

Generally noted as clean, but some customers reported unsanitary conditions.

Delivery Issues

Frequent complaints about delivery delays, order cancellations, and incorrect orders.

Employee Conduct

Some positive mentions of employees being helpful and friendly, but also reports of unprofessional behavior from staff.
  • WG
    Wiser Guy
    Dec 11, 2025
    5.0
    Friendly employees working here. Clean. Pizza is always tasting good.
  • GB
    Gregg Baker
    Nov 19, 2025
    1.0
    Its hit and miss here. One time I order, its the best pizza ive ever ate in my entire life, I order two days later and my pizza was extremely overcooked and the dough is stale as a baggette like carboard. I ordered triple cheese and double pepperoni and deli pep pizza, and there was seriously about 3.5 ounces of cheese on my triple cheese pizza, so little it didnt even bind to the crust, with barely 1 pep and no deli pep on the pizza at all whatsoever. There is supposed to be a standard for toppings for most pizza places with a weight guide for each topping, portion cup or scale to make sure the pizzas are consistant everytime and it was clearly obvious nome of this was used when making the pizzas. Employee was high as a kite and when I came and drove all the way back from my home to express my concern about the pizzas and was smirking about it like he thought it was some kind of joke with the giggles that I was returning the pizzas because he was so high, and the other employee was just outside playing on his phone not preparing for delivery, placed reeked of marijuana and its only the employees there. I cant have 10/10 pizza quality and service when I order then next time a couple days later have -1/10 quality and servce, the quality should be consistant to the brand name and I dont want to waste money. It wasnt just about the toppings, even the dough was totally different and of very poor quality, which is unusal because most dayshift managers will start early and prep the dough balls, label and date them, so i am not sure what is with the inconsistancy of quality with the dough mixing. When I think of papa johns I see the thought of an amazing pizza, but this location has only been delivering it 50% of the time depending who is working that day. I guess some people care about what they do and some must not. Worst part is I drove all the way there and back home to find something not even edible, it was so poor quality that I was left with no choice but to drive all the way back to the store to get a refund which honestly I hated to do because I didnt want to be "That guy", but employee didnt even offer to remake the pizzas or even seem to care at all whatsoever. Making two full trips of driving to the store and back and then going home hungry; not a plesant experience. I will be contacting the owner of this store to let him know about the quality issues with this location and the conduct of his employees. I would have added the photos of the pizzas, but I had already drove back and returned them to the store before doing this review, it basically necessary to have to do that because Im not going to force myself to eat a terrible product and spend the money for it, even though I did not want to have to drive all the way back and I was hungry. I am unfortunatly going to need to find something else I guess than this place from here forward, which is a huge dissapointment as I was ordering every couple days.
  • HH
    Han
    Nov 10, 2025
    1.0
    There was a fly on my food!!!! This is disgusting and I wont be ordering here anymore!!!! It was dry and nasty!!!!
  • CS
    Carissa Schneider
    Oct 23, 2025
    5.0
    Si is literally the most awesome person ever he is so accommodating and is always a pleasure to speak to over the phone! Give him a raise!!
  • PB
    Peggy Boney
    Oct 9, 2025
    5.0
    Polite, kind, and courteous. Thank you.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Wilmington, NC?

Delivery service is available from 10:00 AM to 2:00 AM Monday through Wednesday and Sunday, and from 10:00 AM to 3:00 AM Thursday through Saturday.

What are the takeout hours for this Papa Johns Pizza location?

Takeout is available from 10:00 AM to 1:40 AM Monday through Wednesday and Sunday, and from 10:00 AM to 2:40 AM Thursday through Saturday.