At Papa Johns Pizza in Wilmington, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Wilmington pizza for any occasion. Call us for pizza delivery in Wilmington or stop by 5814 OLEANDER DR for carryout to order the best pizza in Wilmington, along with breadsticks, wings, and more!
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude interactions and unresolved issues.
Order Accuracy
Frequent complaints about incorrect orders, with many customers expressing frustration over receiving the wrong items.
Food Quality
Inconsistent food quality reported; some customers enjoyed their meals while others experienced issues like burnt pizzas or missing ingredients.
Delivery Issues
Numerous complaints about delayed or canceled deliveries, with some customers stating they waited over an hour for their orders.
Cleanliness
Positive remarks about the cleanliness of the restaurant, with customers noting a tidy environment.
GB
Gregg Baker
5 days ago
1.0
Its hit and miss here. One time I order, its the best pizza ive ever ate in my entire life, I order two days later and my pizza was extremely overcooked and the dough is stale as a baggette like carboard.
I ordered triple cheese and double pepperoni and deli pep pizza, and there was seriously about 3.5 ounces of cheese on my triple cheese pizza, so little it didnt even bind to the crust, with barely 1 pep and no deli pep on the pizza at all whatsoever.
There is supposed to be a standard for toppings for most pizza places with a weight guide for each topping, portion cup or scale to make sure the pizzas are consistant everytime and it was clearly obvious nome of this was used when making the pizzas.
Employee was high as a kite and when I came and drove all the way back from my home to express my concern about the pizzas and was smirking about it like he thought it was some kind of joke with the giggles that I was returning the pizzas because he was so high, and the other employee was just outside playing on his phone not preparing for delivery, placed reeked of marijuana and its only the employees there.
I cant have 10/10 pizza quality and service when I order then next time a couple days later have -1/10 quality and servce, the quality should be consistant to the brand name and I dont want to waste money. It wasnt just about the toppings, even the dough was totally different and of very poor quality, which is unusal because most dayshift managers will start early and prep the dough balls, label and date them, so i am not sure what is with the inconsistancy of quality with the dough mixing. When I think of papa johns I see the thought of an amazing pizza, but this location has only been delivering it 50% of the time depending who is working that day. I guess some people care about what they do and some must not.
Worst part is I drove all the way there and back home to find something not even edible, it was so poor quality that I was left with no choice but to drive all the way back to the store to get a refund which honestly I hated to do because I didnt want to be "That guy", but employee didnt even offer to remake the pizzas or even seem to care at all whatsoever. Making two full trips of driving to the store and back and then going home hungry; not a plesant experience.
I will be contacting the owner of this store to let him know about the quality issues with this location and the conduct of his employees.
I would have added the photos of the pizzas, but I had already drove back and returned them to the store before doing this review, it basically necessary to have to do that because Im not going to force myself to eat a terrible product and spend the money for it, even though I did not want to have to drive all the way back and I was hungry.
I am unfortunatly going to need to find something else I guess than this place from here forward, which is a huge dissapointment as I was ordering every couple days.
HH
Han
Nov 10, 2025
1.0
There was a fly on my food!!!! This is disgusting and I wont be ordering here anymore!!!! It was dry and nasty!!!!
CS
Carissa Schneider
Oct 23, 2025
5.0
Si is literally the most awesome person ever he is so accommodating and is always a pleasure to speak to over the phone! Give him a raise!!
PB
Peggy Boney
Oct 9, 2025
5.0
Polite, kind, and courteous. Thank you.
CM
Candice Mcglone
Sep 26, 2025
5.0
Great after wasting an hour going to 3 different trashy Bojangles.
What are the delivery hours for Papa Johns Pizza in Wilmington, NC?
Delivery service is available from 10:00 AM to 2:00 AM Monday through Wednesday and Sunday, and from 10:00 AM to 3:00 AM Thursday through Saturday.
What are the takeout hours for this Papa Johns Pizza location?
Takeout is available from 10:00 AM to 1:40 AM Monday through Wednesday and Sunday, and from 10:00 AM to 2:40 AM Thursday through Saturday.
Is Papa Johns Pizza in Wilmington open on major holidays?
On December 24 and December 31, the store is open from 10:00 AM to 2:00 AM, but it is closed on December 25. It reopens on January 1 from 10:00 AM to 2:00 AM.
Does Papa Johns Pizza offer contactless delivery options?
Yes, Papa Johns Pizza in Wilmington offers no-contact delivery to ensure safety and convenience.
How can I place an order for delivery or carryout at Papa Johns Pizza?
You can place delivery or carryout orders online through their website or via the Papa Johns app available on the Apple App Store and Google Play.
What kinds of food products does Papa Johns Pizza in Wilmington serve?
They serve pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Where is Papa Johns Pizza located in Wilmington, NC?
Papa Johns Pizza is located at 5814 Oleander Drive, Ste 1, Wilmington, NC 28403.
Which nearby places could I visit before or after dining at Papa Johns Pizza?
Nearby you can visit Sports Cuts for a haircut, Malibu Tans for tanning services, or Oleander United Methodist Church for worship. These places offer convenient options for grooming or spiritual activities near the pizza location.
Are there any entertainment or fitness options near Papa Johns Pizza in Wilmington?
Yes, City Ballet is nearby for dance classes and fitness activities, and Moe's Original BBQ offers another dining option close to Papa Johns.
Can I find services like real estate or medical care close to Papa Johns Pizza?
Yes, there are several nearby services including Active Care Chiropractic for medical needs and various real estate agents such as Katie Kowalski and Jennifer Bullock for real estate assistance.