At Papa Johns Pizza in Wilmington, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Wilmington pizza for any occasion. Call us for pizza delivery in Wilmington or stop by 1929-C Oleander for carryout to order the best pizza in Wilmington, along with breadsticks, wings, and more!
Numerous reviews highlighted extremely poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned issues with food quality, including cold pizzas, poorly made items, and missing toppings.
Management Issues
Multiple customers expressed dissatisfaction with management, citing unprofessional behavior and lack of accountability.
Delivery Problems
Customers frequently experienced issues with delivery, including long wait times and orders not being delivered at all.
WG
Wiser Guy
Dec 22, 2025
1.0
Love coming to pick up my pizza and hear employees swearing their mouths off.
RK
robert kennedy
Dec 19, 2025
1.0
This place sux!
JP
Joe Priode
Dec 13, 2025
5.0
The create your own pizza deal is fantastic. I didn't know Papa John's had a thin crust option (it's been a minute since I ordered from PJ).
WL
Walter Lyman
Dec 3, 2025
1.0
Went in to order a pizza just now and was told I had to order online or wait up to 15 minutes for him to simply take my order . No thanks. The very idea that I am the only one asking for a pizza and have to wait 15 minutes for him to turn around and take my order and ridiculous. Lost my service amas a customer. Not my problem you are the only one working. But to suggest I call and place an order instead u the person actually taking mine it screams customers dont matter .so I am going to Domino's pizza and will be from this point on . Do better Papa John's
DH
Drake Hubbard
Nov 23, 2025
1.0
I ordered a buffalo chicken pizza, the pizza had no buffalo sauce whatsoever. Also it just fell apart right when I pick it up and was cold. Worst pizza I’ve had in a while.