Outback Steakhouse

4.4
3621 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Wilmington off South College Road and New Centre Drive and next to Jeff Gordon Cheverolet.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
302 South College Road, Wilmington, NC
28403, United States

Hours

Reviews

4.4
3,621 reviews
5 stars
2,413
4 stars
600
3 stars
278
2 stars
136
1 star
194

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and attentive service from various staff members, with specific mentions of outstanding servers like Raven and Phillip.

Food Consistency

While many enjoyed the food, there were frequent complaints about undercooked steaks and inconsistent quality, with some meals being excellent and others disappointing.

Curbside/Takeout

Curbside and takeout services received positive feedback for being prompt and efficient, although there were some issues with food temperature and accuracy.

Customer Experience

Several reviews highlighted poor initial impressions and service issues, including long wait times and unclean tables, impacting overall dining experiences.

Management Response

Positive mentions of management addressing issues and providing compensation when problems arose, indicating a willingness to improve customer satisfaction.
  • GE
    Greg Edelen
    Nov 11, 2025
    4.0
    What happen to prime rib everyday Outback? The prime rib is the best thing on the menu. If you go on a Friday or Saturday order the prime rib.
  • AV
    Andres Vazzy
    Nov 8, 2025
    5.0
    Phillip was fantastic! He did a phenomenal job of keeping us satisfied. He went above and beyond! He made us feel like we were guests in his home. Food was cooked phenomenal, actually asked the cook to come out to congratulate him on his cooking ability. This was Jordan, a fantastic example of someone who knows how to properly season food. Overall, will be coming back to eat again, thank you to Jordan and Phillip!
  • KL
    Kandace Long
    Nov 1, 2025
    1.0
    This is going to sound crazy but the cheese sticks I ordered for take out this evening had no cheese in them… it was just a breading casing
  • DA
    David Allen
    Nov 1, 2025
    5.0
    Our server, Addison, made sure we had a great Saturday night. Awesome service, friendly demeanor, and attention to detail, rare qualities today, but on display tonight. The kitchen staff deserves applause for the delicious food we ate tonight: Blooming Onion, table bread, French Onion Soup, 8 Oz. filet, 8 Oz. sirloin with Alice Springs Chicken, all cooked to perfection. Its easy to leave a five star review when the experience is this good.
  • BH
    Brittany Holland
    Nov 1, 2025
    1.0
    Came in this evening to have dinner with my husband and our 3 kids. We use to love coming here but not anymore. When we first walked in the host looked completely lost on what to do. A very strange interaction of a “first impression”. We were then greeted by our server, Ken. Ken was fine. The food came out pretty quickly. My daughter’s steaks were under cooked. Not what we asked for. My salad came out with brown lettuce and cold steak. (Sent it back) but still came out tasting horrible. My husband pasta had zero flavor and his steak was also not cooked the way he asked for it to be. It surprised me that Ken didn’t notice that we were not happy. We asked him to refill the kids drinks and that also took a while. Instead of complaining we just decided to pay the bill and leave. We will not be returning.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.