Outback Steakhouse

4.4
3643 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Wilmington off South College Road and New Centre Drive and next to Jeff Gordon Cheverolet.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
302 South College Road, Wilmington, NC
28403, United States

Hours

Reviews

4.4
3,643 reviews
5 stars
2,426
4 stars
604
3 stars
278
2 stars
138
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from staff, with specific mentions of outstanding servers like Raven, Phillip, and Kenny.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with undercooked or cold dishes.

Atmosphere

The restaurant's atmosphere received positive remarks for being clean and welcoming, though some noted it felt outdated.

Delivery Issues

Several customers experienced significant delays and issues with delivery orders, leading to dissatisfaction with the service.

Customer Experience

Overall, many customers expressed a desire to return due to positive experiences, despite some complaints about specific meals.
  • AP
    Arty Phelps
    Jan 4, 2026
    1.0
    Ordered 2 salads a blooming onion soup and a baked potato after an hour with only getting the onion and salads we asked for our check the server didn’t seemed too concerned about it and wasn’t apologetic about the situation
  • CS
    Curt Snow
    Jan 4, 2026
    2.0
    This was our first time at this particular Outback. It will be our last. As we drove into the parking lot, the first thing we noticed was how old everything looked. But we figured we'd give it a shot to see if what we saw was deceiving. It was not. We should have left right then. As we walked in, we were greeted less than enthusiastically by the hostess. The inside of the restaurant was clean, but equally old and in need of updating. The temperature inside was cold enough to keep my wife and I on the verge of shivering the entire time we were there. The food was mediocre, at best. Her salad lacked dressing in a quantity large enough to actually be able to see it unless you moved the salad around on the plate and intentionally looked for it. She said her steak was reasonably good, but not hot; only warm. My chicken sandwich was lukewarm, and the chicken was dry. The fries were OK, but not very hot. We were not happy with the way this whole visit went.
  • SA
    Shonte Allen
    Dec 30, 2025
    3.0
    The reason I rated this place a 3 star was my husband really enjoyed his meal. My ribs were really hot I never had ribs that hot before I had a hard time trying to eat them so I gave them to my husband. The staff and waitress were kind. We always leave a great tip of 20 or more.
  • DH
    Deann Heidel
    Dec 19, 2025
    1.0
    We have placed several orders for delivery with this particular Outback location. The delivery times are consistently incorrect, at least an hour longer than estimated. We’ve called to ask about the order only to be told (3 times) that they are having issues with delivery drivers - we ordered directly through their website. Twice the food has taken 2 hours and arrived cold. This last order, placed on 12/19- we received an estimated delivery time and after an hour received a new time 2 hours from the order time. We called twice and were put on a hold waiting for almost 10 minutes. We called back a 3rd time and were told that they now had to remake the order and they would send someone to deliver it. When? Who knows?? An apology - NOPE. 3 strikes you’re out - Outback. Amazingly poor customer service. Two thumbs down.
  • JS
    Jocelyn Simpson
    Dec 16, 2025
    4.0
    The only thing I can complain about is the tails left in the shrimp. I ordered 2 shrimp Alfredos. It was wonderful minus the shells. I also asked for an extra piece of bread and they obliged. No one can beat their Alfredo. It's the best in town!!! I'll still keep coming back despite the tails in the shrimp.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.