Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant and bathrooms.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared meals.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences.
DP
Dawson Prince
Dec 10, 2025
1.0
This was the worst experience I’ve ever had at a McDonalds not only was my food cold and looked like it had been just thrown alll in the bag, but the people that work there more specifically one guy who leaned out the window to tell me to turn my headlights off and was super rude about it, I will never come back here
KH
kyle Hutson
Dec 3, 2025
1.0
Have yet to have my online orders prepared properly. Terrible customer service. Young kids need manager with them.
SH
Stefanie Hartman
Dec 3, 2025
1.0
Employee mouthed off glad to get refunded no thanks
MM
Manila Man
Nov 28, 2025
1.0
Everyone was taking a nap. Drive-thru wasn't available
AL
Apex Law
Nov 21, 2025
1.0
The worst, most unprofessional experience with a drive-thru attendant. He failed to greet me after several minutes, then when I pointed this out after explaining this through the speaker, he said “you can’t fight.” Super trashy. I wouldn’t trust these people to prepare anyone’s food.