McDonald's

3.5
817 reviews
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Business Details

6404 Carolina Beach Rd, Wilmington, NC
28409, United States
(910) 791-8008
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6404 Carolina Beach Rd, Wilmington, NC
28409, United States

Hours

Reviews

3.5
817 reviews
5 stars
313
4 stars
155
3 stars
130
2 stars
62
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Food Quality

Several reviews mentioned food being served cold, undercooked, or incorrect, leading to dissatisfaction.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and bathrooms.

Customer Service

While some staff were praised for their friendliness, many reviews highlighted rude or inattentive service.

Management Concerns

Customers expressed frustration with management and staffing issues, suggesting a need for better training and oversight.
  • AL
    Apex Law
    3 days ago
    1.0
    The worst, most unprofessional experience with a drive-thru attendant. He failed to greet me after several minutes, then when I pointed this out after explaining this through the speaker, he said “you can’t fight.” Super trashy. I wouldn’t trust these people to prepare anyone’s food.
  • TB
    Tyler Brady
    Oct 24, 2025
    1.0
    Slowest drive thru of all time
  • KM
    Kylan McKittrick
    Oct 19, 2025
    2.0
    Usually good but just got served inedible garbage for breakfast. The sandwich bread was too stiff to bite through.
  • JS
    Jim S.
    Oct 15, 2025
    1.0
    CASHIER TOLD ME TO HAND HER THE MONEY OFF THE COUNTER OR SHE WOULDN'T GIVE ME MY CHANGE BACK. Sitting in this location as I type this. Kiosks were not working and there was no service at the front counter. When some young girl finally walked by she said someone will be with you shortly as she walked outside. She eventually walked back in and came to the register and said "can I help you?". I knew what I wanted and knew what the cost would be so I laid a twenty dollar bill and exact change on the counter before she came back. She told me..... "HAND ME THAT MONEY" I asked why. She said.... "BECAUSE I'M NOT GOING TO GIVE YOU YOUR CHANGE BACK IF YOU DON'T " She wouldn't move her hand six inches to pick it up. What poor service. Dine there frequently and the Managers always treat me well. Today...... no Manager in sight. McDonalds..... you can do better.
  • NP
    Nan Powell
    Oct 15, 2025
    2.0
    Was so excited to get an egg McMuffin for the first time in quite awhile. Imagine my disappointment to realize there was no Canadian bacon on my sandwich! Epic fail on my breakfast pickup at this restaurant.
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Frequently Asked Questions About McDonald's

What are the operating hours for dining in at this McDonald's location?

This McDonald's is open daily from 6:00 AM to 11:00 PM for dine-in service.

During what hours is the drive-through service available?

The drive-through is open every day from 6:00 AM to 11:00 PM.