McDonald's

3.5
823 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6404 Carolina Beach Rd, Wilmington, NC
28409, United States

Hours

Reviews

3.5
823 reviews
5 stars
314
4 stars
155
3 stars
131
2 stars
62
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant and bathrooms.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared meals.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive experiences.
  • DP
    Dawson Prince
    Dec 10, 2025
    1.0
    This was the worst experience I’ve ever had at a McDonalds not only was my food cold and looked like it had been just thrown alll in the bag, but the people that work there more specifically one guy who leaned out the window to tell me to turn my headlights off and was super rude about it, I will never come back here
  • KH
    kyle Hutson
    Dec 3, 2025
    1.0
    Have yet to have my online orders prepared properly. Terrible customer service. Young kids need manager with them.
  • SH
    Stefanie Hartman
    Dec 3, 2025
    1.0
    Employee mouthed off glad to get refunded no thanks
  • MM
    Manila Man
    Nov 28, 2025
    1.0
    Everyone was taking a nap. Drive-thru wasn't available
  • AL
    Apex Law
    Nov 21, 2025
    1.0
    The worst, most unprofessional experience with a drive-thru attendant. He failed to greet me after several minutes, then when I pointed this out after explaining this through the speaker, he said “you can’t fight.” Super trashy. I wouldn’t trust these people to prepare anyone’s food.

Frequently Asked Questions About McDonald's

What are the operating hours for dining in at this McDonald's location?

This McDonald's is open daily from 6:00 AM to 11:00 PM for dine-in service.

During what hours is the drive-through service available?

The drive-through is open every day from 6:00 AM to 11:00 PM.