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McDonald's

3.5
(1393 reviews)

Business Details

5210 S College Rd, Wilmington, NC
28412, United States
(910) 799-4561
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5210 S College Rd, Wilmington, NC
28412, United States

Hours

Reviews

3.5
1,393 reviews
5 stars
489
4 stars
308
3 stars
238
2 stars
130
1 star
228

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and lack of attentiveness.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

The cleanliness of the restaurant was noted positively by some, while others reported unsanitary conditions and overflowing trash.

Wait Times

Numerous reviews highlighted long wait times in both drive-thru and in-store, with some customers expressing frustration over delays.

Food Quality

Feedback on food quality was mixed, with some enjoying fresh and hot meals, while others received cold or poorly prepared items.
  • TR
    Tricia Rutenberg
    4 days ago
    5.0
    Excellent
  • AC
    alan cowan
    Feb 22, 2026
    2.0
    Hours are inconsistent, sometimes they close an hour early randomly
  • JF
    Jimmy Felton
    Jan 2, 2026
    5.0
    Staff were really friendly and acknowledged me almost as soon as I walked in where I was greeted with an award winning smile!
  • TT
    Troy Todd
    Dec 30, 2025
    5.0
    As a veteran who has trouble processing new information, I was so thankful to see a kind friendly woman at the counter where you place your order. I really did not want to use a kiosk where I feel "very" frustrated in trying to make a selection. The woman at the counter took her time with me which released my anxiety in trying to place an order. That means a lot to me. This store was so clean from tables to the floor.
  • FT
    F. T.
    Dec 28, 2025
    1.0
    Used the kiosk to order and put my number on the table. After a while I got my breakfast platter but they didn't add my hash brown. Brought my tray to the counter and I tried to tell the manager that I was missing my hash brown and before I could finish explaining, she just took the breakfast platter off the tray and yelled to someone in the back "I need a new breakfast with no pancakes!" Then she drops a different breakfast platter down with no pancakes and still no hash brown. I then had to re-explain that the pancakes were ok but I was still missing a hash brown. This is what happens when you don't take the time to listen. And the orange juice tasted like orange water.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 5210 S College Rd, Wilmington?

McDonald's is open daily from 5:30 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open Monday to Wednesday and Sunday from 5:30 AM to 11:00 PM; Thursday to Saturday from 5:30 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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