McDonald's

3.1
2645 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4301 Market St, Wilmington, NC
28405, United States

Hours

Reviews

3.1
2,645 reviews
5 stars
788
4 stars
435
3 stars
412
2 stars
248
1 star
762

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times and poor service, with many experiencing incorrect orders and rude staff.

Cleanliness

The restaurant was often described as dirty, with reports of unsanitary conditions in the dining area and restrooms.

Staff Performance

While some employees received praise for their friendliness and efficiency, others were criticized for being rude and unprofessional.

Food Quality

Food quality was inconsistent, with complaints about cold items and incorrect orders, although some customers enjoyed their meals.

Management Issues

Several reviews highlighted poor management practices, including lack of organization and inadequate staff training.
  • JS
    John Strauel
    2 days ago
    4.0
    I am not McDonald's fan. I don't eat their food,it's not healthy. However I went in with some friends and got an iced coffee ,black. It was outstanding! I rate it right with Starbucks. Only $2.23 I have been back several times for the cofffee
  • DL
    David Ledford
    Nov 16, 2025
    1.0
    This makes the third time my wife has gotten dinner for us after 8:00 at this McDonald's. Every time the food is overcooked her mc rib tonight was like a hockey puck! Seems they need new night time management because the food sucks at night!
  • BH
    Bill Humphreys
    Nov 14, 2025
    5.0
    It's McDonald's. If you've never eaten here you're either a new immigrant or you've done very well in life, congratulations. I got my usual, steak egg and cheese McMuffin and a sweet tea. It tastes the same here as it does in every other state I've purchased one.
  • AC
    Amanda C
    Nov 11, 2025
    1.0
    I'm a realistic person. I don't expect much from McDonald's. But I went through the drive-thru at 6:30 in the morning. And apparently, there was only one person working. And he was doing his job. But he's one guy. So he would take an order complete the order and then come back and take another order. So I sat at the drive-thru not understanding what was going on for like two full minutes. Then he took my order mumbled, couldn't hear him. Went up to the window waited while he prepared my entire order. Paid. Then I could hear him take the next person behind me's order. It shouldn't be like this. I don't know if McDonald's just needs to pay their people better, or treat them better. But nobody should be working by themselves. Also I think my food has sat under a heat lamp or something for a long time. The bread was hard as a brick. I threw it away. Not even worth eating.
  • KK
    Karlyle
    Oct 31, 2025
    1.0
    Run as fast as you can away from this location. Believe me, it’s not worth the trouble. Sure, it’s McDonald’s, but you’d expect a bit of decency from the staff — instead, we encountered some of the slowest service imaginable. We ordered two 1/4 pd value meals, and it took what seemed like an astonishing 30 minutes to get our food. I’m serious. After waiting patiently, I finally asked the staff how much longer it would be. The lady rolled her eyes, dismissed me, and walked away. Meanwhile, my order number sat untouched in the bag. I watched her grab the fries, place them on the holder, and then walk off without a word. When I asked again, she returned, ignored my request, and finally shoved the fries into the bag before leaving it there. When I insisted again, she claimed she called my number — which I clearly saw her do the exact opposite. Then when I finally got my order her apology was rolling her eyes and saying, “you got your order now”… To the owner who comments on reviews: don't believe me? I'm sure you have cameras and a way to check your order times and flow. Not to mention, it was your night manager because she had a different shirt, handling order 968 (maybe 928) around 9 p.m. on Thursday, 10/30. Remember to look for two 1/4lb meals. It was not even crowded at all. Maybe 4 or 5 of us waiting on our orders. She may have cleared the system to show a quicker time or the wait time will reflect it. Save yourself the frustration and steer clear of this place. Worst McDonald's I have ever eaten at!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4301 Market St, Wilmington, NC?

McDonald's at 4301 Market St in Wilmington, NC is open 24 hours a day, 7 days a week.

Is drive-through service available at this McDonald's location?

Yes, the drive-through at this McDonald's location is open 24 hours a day, 7 days a week.