Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the treatment they received.
Food Quality
Many customers complained about food being served cold, incorrect orders, and overall poor food quality.
Cleanliness
The restaurant was often described as dirty, with reports of unsanitary conditions in the dining area and restrooms.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific staff members and satisfactory food experiences.
VJ
Vivian Johnson
5 days ago
5.0
Went through drive through everyone was pleasant fast and accurate 😌
RL
Robin Lewis
Feb 21, 2026
1.0
No one there had to wait 8 minutes to order. Got a double quarter still waiting 6 minutes later still no one here
JV
Jose Vain
Feb 11, 2026
1.0
They started using chocolate syrup instead of hot fudge. 👎
CE
Carter Eckhardt
Feb 9, 2026
1.0
It is worth to drive to the nearest McDonalds than to stop at this one on Market St. the wait to get food was 25 minutes for one person ordering. Will not return.
SS
Sarah Smith
Feb 6, 2026
1.0
Staff is rude. Messed up my buddys order than made him buy another if the thing he askrd for and lied and siad he ordered sometning else. Then he used the bathroom for a few minufes and i was wiating for him in lobby. Rude black lady around her 40s or 50s said to gst out for no reason. Go to another mcdonalds in wilmington if you dont want to deal with rude service.