McDonald's

3.6
940 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2541 Castle Hayne Rd, Wilmington, NC
28405, United States

Hours

Reviews

3.6
940 reviews
5 stars
369
4 stars
195
3 stars
157
2 stars
74
1 star
145

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers praised the staff for being friendly and polite, while others reported rude behavior and poor customer service.

Order Accuracy

There were numerous complaints about incorrect orders and delays in receiving food, with some customers expressing frustration over having to return for missing items.

Food Quality

While some reviews highlighted fresh and hot food, others mentioned receiving cold or stale items, indicating inconsistency in food quality.

Service Speed

Customers experienced varying wait times, with some noting quick service while others described long delays, particularly during busy hours.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others reported dirty tables and unsanitary conditions.
  • KR
    kydesha raven
    4 days ago
    1.0
    I ordered a McRib meal and had to go to the drive thru twice at night to get my order fixed the second time my sandwich was ice cold!
  • HH
    Hungry Hippo
    Oct 28, 2025
    5.0
    Very good experience. Staff were very nice
  • KC
    K.P Principe` (CRACKED CANVAS COMMUNITY)
    Oct 20, 2025
    5.0
    ​Golden Arches, Golden Opportunity 🍔 ​I absolutely love this location because they always have their delicious shakes available, which is a rare treat! The staff is efficient, and the service is always quick. It offers superior convenience and is easy to access. A reliable 5-star experience! If you're looking for value in life, check out #CrackedCanvasCommunity and #EPIC #EscapingPovertyIsCool. ​because you are EPIC. Escaping poverty is cool. EPIC.
  • CC
    Chris
    Sep 24, 2025
    4.0
    Tasha is quite literally one one the nicest people I have ever encountered. Welcomed with a smile, very polite and efficient. I would come back here just for the pleasure of interacting with her again.
  • FL
    Frank Luther
    Sep 19, 2025
    5.0
    Oh my!!! Staff was superb! People actually talk to customers, polite, say hi and everything! Food was done exactly as asked, very hot and neat! Gentleman at window even returned my fries and redone after delay in burger. Was like 1 minute but he thought that far ahead! Best McDs in long long time... this should be your training staff for all!!!!

Frequently Asked Questions About McDonald's

What are the McDonald's operating hours at 2541 Castle Hayne Rd, Wilmington, NC?

McDonald's is open daily from 5:00 AM to 11:00 PM for in-store service.

What are the delivery hours for McDonald's at this location?

Delivery is available every day from 6:00 AM to 10:30 PM.