McDonald's

3.6
950 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2541 Castle Hayne Rd, Wilmington, NC
28405, United States

Hours

Reviews

3.6
950 reviews
5 stars
373
4 stars
198
3 stars
159
2 stars
74
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, impacting the overall dining experience.

Speed of Service

While some customers appreciated quick service, others noted long wait times and slow order fulfillment.

Food Quality

Feedback on food quality was mixed, with some enjoying fresh items while others received cold or incorrect meals.
  • DD
    Danny
    Jan 4, 2026
    4.0
    As expected. Good for a quick bute
  • RW
    Ryan Waters
    Dec 24, 2025
    5.0
    This McDonalds Saturday morning crew knows how to move. There was a long line and I debated on pulling in to order for that reason, but they handled every order without hesitation. Next thing I knew, I was getting my food the second I pulled up to the window and it was fresh, hot, and on time. Nothing you want more from a fast food restaurant. They checked all the boxes.
  • SB
    Steve Bell
    Dec 21, 2025
    5.0
    Have to say this McDonald's was the best one I've ever eaten at.... friendly staff, great food and good music on the sound system
  • 77
    71flatfish
    Dec 8, 2025
    1.0
    Stopped in today to get two Iced Mocha coffee’s, the whole restaurant smelled like sewer gas. I stepped into the men’s room and was overwhelmed by the smell coming up from the floor drain. Since I’ve already placed my order, I waited for my drinks, when I really just wanted to leave at this point. What made things even worse was I had to wait almost 10 minutes for two coffees. Totally ridiculous. And I guess karma was against me cause once I got about 5 miles down the road one of the drinks tasted like peppermint! Yuk! Since I do not live near this McDonald’s, it’s almost 20 to 30 minutes out of my way to return. Not worth it not even to get my money back.
  • WG
    Wiser Guy
    Nov 27, 2025
    3.0
    Decent atmosphere. Good food, but slow. Employees ignore you.

Frequently Asked Questions About McDonald's

What are the McDonald's operating hours at 2541 Castle Hayne Rd, Wilmington, NC?

McDonald's is open daily from 5:00 AM to 11:00 PM for in-store service.

What are the delivery hours for McDonald's at this location?

Delivery is available every day from 6:00 AM to 10:30 PM.