McDonald's

3.5
2204 reviews
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Business Details

2543 Carolina Beach Rd, Wilmington, NC
28401, United States
(910) 799-6970
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2543 Carolina Beach Rd, Wilmington, NC
28401, United States

Hours

Reviews

3.5
2,204 reviews
5 stars
790
4 stars
434
3 stars
395
2 stars
171
1 star
414

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and negative attitudes from employees.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served, leading to dissatisfaction.

Food Quality

Several reviews mentioned poor food quality, including cold, old, or improperly prepared items, contributing to a negative dining experience.

Management Recognition

A few customers praised specific managers for their efforts to improve service and rectify mistakes, indicating some positive leadership amidst overall complaints.

Cleanliness Issues

Multiple reviews pointed out cleanliness problems, including dirty bathrooms and unsanitary conditions in the dining area.
  • RP
    Robin Potts
    4 days ago
    1.0
    Absolutely the dirtiest, unprofessional fast food restaurant I’ve been in! So much so that I through our food away and we went over to Chick-fil-A. If you have to be on this side of town please skip this place!
  • TS
    Trahon Stevenosn
    Jan 4, 2026
    1.0
    I ordered a strawberry cream pie it almost broke my damn tooth had to at least been 3 days old hard like a rock was not fresh it’s always someone better than you at something and trying harder & might even wants your spot so you always have to do your best and put in 101% 💯
  • JF
    Jimmy Felton
    Jan 4, 2026
    5.0
    Staff went above and beyond and were friendly. Cleanest McDonald's I've ever been inside and food and coffee were outstanding!
  • DC
    David Cole
    Dec 27, 2025
    2.0
    The girl with the purple hair was VERY rude to an elderly lady that was in line in front of me because she had trouble using the kiosk and then gave her a lot of nickels for change and the old lady asked if she could get quarters and the purple hair girl yelled if I had them I would have gave them to You! Then proceeded to slam her fist on the counter
  • MJ
    Melia Jett
    Dec 19, 2025
    2.0
    Food was disgusting fries were soggy and tasted off chicken nuggets tasted like rubber im definitely not coming back
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Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 2543 Carolina Beach Rd, Wilmington, NC?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 and can be ordered via their delivery URL or app.