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McDonald's

3.5
(1061 reviews)

Business Details

2702 S College Rd, Wilmington, NC
28412, United States
(910) 799-0024
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2702 S College Rd, Wilmington, NC
28412, United States

Hours

Reviews

3.5
1,061 reviews
5 stars
389
4 stars
226
3 stars
171
2 stars
81
1 star
194

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and dismissive staff behavior.

Food Quality

Mixed reviews on food quality; some praised freshness and taste, while others complained about cold or poorly prepared items.

Cleanliness

Several reviews highlighted unclean conditions in the restaurant, including dirty tables and bathrooms.

Staff Attitude

Customer experiences varied widely, with some praising friendly and helpful staff, while others reported rude or unprofessional behavior.
  • TT
    TorriandTorrence (Tanee)
    Jan 19, 2026
    1.0
    The issue began on 01/19/2026 at 8:05 pm at the drive-thru window when an employee handed me a drink with soda pooled on top of the lid, causing the liquid to spill down my arm. When I brought this to the employee's attention, he laughed and walked away to tell his coworkers, who then began laughing at me through the window. When I requested a manager, an individual named Josiah came to the window; however, he was also laughing and did not take the situation seriously. I requested a refund, at which point a woman came to the window and refused to return my money unless I returned the food—despite the fact that I had not yet been given any food, only the soda. Because the staff refused to issue a refund for items I never received, I felt it necessary to call 911. Upon the arrival of the police, Josiah informed the officers that he had my money, yet I was still threatened with being trespassed from the property. This place lacks any type off professionalism or basic human decency.
  • KC
    Kay Carr
    Jan 17, 2026
    5.0
    We waited at the curbside for 20 minutes. Finally went in to get the food, might have been waiting on the cookies ordered. It was busier inside than out, so I'll give them a pass. Food was good and employees helpful and polite, apologetic for delay. Still one of my favorite stores to frequent.
  • CW
    Charles Wells
    Jan 15, 2026
    5.0
    This McDonald's is seriously the best! I pass two others just to come here. Their biscuits are amazing, always cooked just right, and the fries are always hot. You can tell they put love into their food. Seriously, kudos to this McDonald's, you guys shine compared to the other Wilmington spots. Don't ever change, I really appreciate you!
  • CB
    C B
    Jan 15, 2026
    5.0
    I just stopped for lunch. Was one the best experiences i have ever had at a mickey ds. Tasha the lady out front is such a positive representation of your company. I hope her great work is recognized. Also the people making the food deserve a shoutout everything was hot an fresh. Just a great all around job.
  • JD
    Jeffery Davidson
    Jan 11, 2026
    5.0
    The food was was warm vice hot and we was missing an item from our order. Unfortunately, it was a drive-thru order and we didn't find out until we got home and attempted to distribute the food between our family members. This is uncommon for this location. I was very surprised by our order.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 2702 S College Rd, Wilmington?

McDonald's is open from 5:30 AM to 11:00 PM from Monday to Sunday, with slight variations on Friday and Saturday starting at 6:00 AM.

Does this McDonald's have drive-thru service, and what are its hours?

Yes, McDonald's offers a drive-thru service. It operates from 5:30 AM to 11:00 PM on most days, extending to midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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