Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rude interactions and poor service.
Food Freshness
Many customers enjoyed fresh and hot food, but there are numerous complaints about cold or poorly prepared items.
Cleanliness
The restaurant is often noted for its cleanliness, though some reviews mention dirty bathrooms and unclean dining areas.
Order Accuracy
There are frequent issues with incorrect orders, leading to customer frustration.
Speed of Service
While some customers appreciate fast service, others report long wait times and slow service, especially during busy hours.
AR
Alton Reece
Feb 22, 2026
5.0
Used the drive-thru. Fast and efficient process. Friendly and courteous interreaction with employees. Order was correct and delivered promptly. Food was fresh, warm and delicious. Thank-you!
MN
Melissa Norris
Feb 12, 2026
5.0
very nice staff and cleanliness every time I come in and/or drive thru also the food is always hot and fresh. ice cream machine always working ❤️ I was just hoping perhaps you could add an oatmeal combo? or oatmeal as a side on breakfast combos? either way I'll always be coming back!
RP
Rocco Parisano
Jan 26, 2026
2.0
No one at counter, had to wait till someone wandered by to pay cash, have to ask for straws, ask for napkins, no condiments, , kios , had to hit everything twice to register.
Won't go there again.
HH
Hunter Hayes
Jan 8, 2026
1.0
We go out of our way on our drive home from work to go to this location because its usually better and faster than the one actually along our route. However Leah, the blonde employee who we met tonight 10:22pm January 8th literally made sure we had a bad experience. Poor customer service and a horrible attitude acting like taking our order was pure torture (3 McChickens and a frappe), and interrupting us to shout our order to Andrew, as well as having broken down machines early so we weren't able to get the frappe we came for.
TS
Tanner Sands
Dec 29, 2025
1.0
Don’t recommend this location at all. The fries were at least a couple days old. The bottom quarter pounder bun was completely flat and not soft.
What are the regular operating hours for McDonald's at 1415 Commonwealth Ave, Wilmington, NC?
McDonald's is open daily from 5:30 AM to 11:00 PM.
What are the McDonald's drive-thru hours at this location?
The drive-thru is open from 5:30 AM to 11:00 PM on weekdays and Sunday, and until midnight on Fridays and Saturdays.
Can I order delivery from this McDonald's?
Yes, delivery service is available daily from 6:00 AM to 10:30 PM via their online ordering platform.
What payment methods does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup and contactless delivery options?
Yes, services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Is there a mobile app available for ordering at this McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android devices.
What are some nearby medical and dental offices around McDonald's?
Nearby are Semmel Oral and Facial Surgery, Brady J. Semmel (dentist), Dr. Stephen E. Edgerton, DDS, and Edgerton and Glenn DDS dental offices.
Are there any financial services providers near McDonald's at 1415 Commonwealth Ave?
Yes, nearby financial services include North State Bank, Suggs & Company P.A., Edward Jones Financial Advisors, and Old North State Wealth Management.
What real estate services can I find close to this McDonald's location?
Nearby real estate services include NextHome Cape Fear, Jennifer Pritchard Broker/REALTOR, The Chappell Team, The CRESS Group, and Hank Adams Coldwell Banker Commercial.
Does McDonald's at this location offer free WiFi and other amenities?
Yes, services include WiFi, drive-thru, mobile ordering, mobile offers, McDelivery, and gift cards.
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