McDonald's

3.6
1295 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1415 Commonwealth Ave, Wilmington, NC
28403, United States

Hours

Reviews

3.6
1,295 reviews
5 stars
510
4 stars
280
3 stars
233
2 stars
78
1 star
194

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with many reports of rude staff and poor communication, particularly during busy hours.

Food Quality

Food quality is inconsistent, with complaints about cold, stale, or incorrect orders, but some customers also report fresh and well-prepared items.

Cleanliness

The cleanliness of the restaurant and restrooms is frequently mentioned, with some customers noting clean facilities while others report dirty conditions.

Speed of Service

Service speed is a common issue, with many customers experiencing long wait times, especially during peak hours.

Positive Experiences

Despite the negatives, some customers highlight positive interactions with friendly staff and enjoyable food, indicating that experiences can vary significantly.
  • HH
    Hunter Hayes
    4 days ago
    1.0
    We go out of our way on our drive home from work to go to this location because its usually better and faster than the one actually along our route. However Leah, the blonde employee who we met tonight 10:22pm January 8th literally made sure we had a bad experience. Poor customer service and a horrible attitude acting like taking our order was pure torture (3 McChickens and a frappe), and interrupting us to shout our order to Andrew, as well as having broken down machines early so we weren't able to get the frappe we came for.
  • JH
    Jay H
    Jan 5, 2026
    4.0
    Clean!!
  • TS
    Tanner Sands
    Dec 29, 2025
    1.0
    Don’t recommend this location at all. The fries were at least a couple days old. The bottom quarter pounder bun was completely flat and not soft.
  • AH
    Anna Humble
    Dec 18, 2025
    2.0
    Is sad to order on yhe screen instead of having human contact. Specially when is not busy at all
  • FS
    fernando solis
    Dec 4, 2025
    1.0
    La persona que me atendió para cobrar mi orden en drive me contesto de muy mala manera y me dijo que si iva a pagar o hasta mañana creo que debería de tener un poco de respeto para con los clientes

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1415 Commonwealth Ave, Wilmington, NC?

McDonald's is open daily from 5:30 AM to 11:00 PM.

What are the McDonald's drive-thru hours at this location?

The drive-thru is open from 5:30 AM to 11:00 PM on weekdays and Sunday, and until midnight on Fridays and Saturdays.