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McDonald's

3.6
(1300 reviews)

Business Details

1415 Commonwealth Ave, Wilmington, NC
28403, United States
(910) 256-2730
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1415 Commonwealth Ave, Wilmington, NC
28403, United States

Hours

Reviews

3.6
1,300 reviews
5 stars
512
4 stars
280
3 stars
234
2 stars
80
1 star
194

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude interactions and poor service.

Food Freshness

Many customers enjoyed fresh and hot food, but there are numerous complaints about cold or poorly prepared items.

Cleanliness

The restaurant is often noted for its cleanliness, though some reviews mention dirty bathrooms and unclean dining areas.

Order Accuracy

There are frequent issues with incorrect orders, leading to customer frustration.

Speed of Service

While some customers appreciate fast service, others report long wait times and slow service, especially during busy hours.
  • AR
    Alton Reece
    Feb 22, 2026
    5.0
    Used the drive-thru. Fast and efficient process. Friendly and courteous interreaction with employees. Order was correct and delivered promptly. Food was fresh, warm and delicious. Thank-you!
  • MN
    Melissa Norris
    Feb 12, 2026
    5.0
    very nice staff and cleanliness every time I come in and/or drive thru also the food is always hot and fresh. ice cream machine always working ❤️ I was just hoping perhaps you could add an oatmeal combo? or oatmeal as a side on breakfast combos? either way I'll always be coming back!
  • RP
    Rocco Parisano
    Jan 26, 2026
    2.0
    No one at counter, had to wait till someone wandered by to pay cash, have to ask for straws, ask for napkins, no condiments, , kios , had to hit everything twice to register. Won't go there again.
  • HH
    Hunter Hayes
    Jan 8, 2026
    1.0
    We go out of our way on our drive home from work to go to this location because its usually better and faster than the one actually along our route. However Leah, the blonde employee who we met tonight 10:22pm January 8th literally made sure we had a bad experience. Poor customer service and a horrible attitude acting like taking our order was pure torture (3 McChickens and a frappe), and interrupting us to shout our order to Andrew, as well as having broken down machines early so we weren't able to get the frappe we came for.
  • TS
    Tanner Sands
    Dec 29, 2025
    1.0
    Don’t recommend this location at all. The fries were at least a couple days old. The bottom quarter pounder bun was completely flat and not soft.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1415 Commonwealth Ave, Wilmington, NC?

McDonald's is open daily from 5:30 AM to 11:00 PM.

What are the McDonald's drive-thru hours at this location?

The drive-thru is open from 5:30 AM to 11:00 PM on weekdays and Sunday, and until midnight on Fridays and Saturdays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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