Brand Certified
McDonald's
3.4(617 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
108 Hays Lane, Wilmington, NC
28411, United States
Certified by McDonald's • Mar 01, 2026
(910) 681-1131
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
617 reviews
5 stars
217
4 stars
135
3 stars
80
2 stars
48
1 star
137
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
Many reviews mentioned issues with food temperature and quality, including cold fries and improperly prepared items.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, while others reported unsanitary conditions.
Management Issues
Several reviews highlighted problems with management, including rude behavior and lack of customer service training.
- BHBen LL HandelFeb 15, 20261.0We ordered coffee and one 1 chicken meal and one separate chicken sandwich and our order was messed up. The clerk gruffly told us we didn’t order coffee and we ended up with two meals. The sandwiches were overdone and tasteless. Never go here again
- APAlexandria PinerFeb 14, 20264.0The girl who took my order was really sweet and funny. Majority of the time this mcdonalds messes up my orders, but they're always slammed packed, so it happens. They always fix it. Its fast food lol.
- RPRosy PhillipdFeb 7, 20261.0Every McDonalds is getting to be the same. They are either missing an item or they can't get the order right. I dont go alot but my special needs daughter li9ves your burgers. Today we came in and asked for 6 plain double cheeseburger. They repeated it 3 times and left 3 burgers out the bag. The company as whole needs to tighten up.
- KRKeith RequardFeb 3, 20261.0Had lunch at this location on 2-2-2026. Ordered a Big Mac and large Fries. Aside from the fact that McD's is obviously shrinking the Big Mac, the was the worse Big Mac I think I've ever had. The so-called Big Mac was lukewarm with hardly no lettuce and the fries were cold and soggy. I returned the fries for new ones. Hampstead McD location is better.
- MSMichael SmithJan 30, 20265.0This is one of the best McDonald's that I have been to! Fast service friendly employees and Manager. Food is always hot and fresh. Restaurant is very clean. Employees are very neat and clean looking. I am not afraid to eat the food from here but I refuse to eat at some other McDonald's and other fast food restaurants because of the caliber and neatness of employees at some of the other fast food restaurants!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 108 Hays Lane, Wilmington, NC?
This McDonald's is open daily from 6:00 AM to 11:00 PM, except on Friday and Saturday when it closes at midnight.
During what hours is the McDonald's drive-through service available?
The drive-through is open from 6:00 AM to 11:00 PM daily, extending to midnight on Friday and Saturday.
Can I order McDonald's food for delivery and what are the delivery hours?
Yes, delivery is available every day from 6:00 AM to 10:30 PM.
What contactless and curbside pickup services does this McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
How can I order McDonald's food using a mobile app?
You can order via the McDonald's app available on the Apple App Store and Google Play Store, or use the direct online ordering link.
What payment options does McDonald's accept at this location?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-through?
Yes, this location offers drive-through service for convenient ordering and pickup.
What nearby fast-food restaurants can I find close to McDonald's on Hays Lane?
Nearby fast-food options include another McDonald's nearby as well as Taco Bell, perfect for exploring different menu options before or after your visit.
Are there any nearby coffee shops or cafes near McDonald's to enjoy after your meal?
Yes, Dunkin' and Tropical Smoothie Cafe are nearby, offering coffee, donuts, and smoothies to complement your visit to McDonald's.
How can nearby health services help if I am visiting McDonald's and have a medical need?
Several healthcare providers such as Gregory Roberts, MD, FACC, and Wilmington Ear Nose & Throat Associates PA are nearby for prompt medical care if needed during your visit.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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