Many customers praised the food as authentic, delicious, and fresh, with specific mentions of tacos, quesadillas, and margaritas.
Service Issues
Several reviews highlighted poor customer service experiences, including issues with order accuracy and lack of communication.
Atmosphere
The restaurant is noted for its clean environment and friendly staff, contributing to a pleasant dining experience.
Delivery Problems
Customers reported issues with delivery orders, including missing items and incorrect orders, leading to dissatisfaction.
Value for Money
Many patrons found the prices to be affordable for the quality and quantity of food offered.
MM
M7777B
6 days ago
2.0
I didn't like it. The quesadilla was just too greasy. It upset my stomach. Actually the best thing was the cucumbers on the salad bar. I threw most of it away and ate some because I was so hungry. Here's a picture. I've eaten there a few times but I don't think I'm going back? The quality doesn't seem to be the same.
Won't let me share a pic?
AC
Amanda Cook
Nov 23, 2025
1.0
We ordered foood for delivery through their website and our order was missing an entree when it arrived. I contacted the store and was told over the phone that they could give me a refund. I decided to drive to get my food because we still needed enough food to feed everyone. When I asked for a refund on even just the item that was missing I was just given a shrug and told they can’t do anything. I tried to explain that I paid for delivery, tips, drove out and now have cold food at home and that I was told over the phone I could get a refund but still nothing. What was really lacking was any communication or explanation, all I was given was a blank look and shrugging.
I have loved the food and the business and let them know, but the lack of customer support and changing up what was communicated was appalling and makes me really wonder if I want to come back.
When ordering delivery it will route through DoorDash, however after contacting DoorDash about the mistake they said the business itself is responsible for approving refunds. I would recommend booking directly through DoorDash so if you have any problems with your order you can go through their support not relying on the lack of customer support at Los portales.
Also to add when I got home and opened up the food I ended up having to go pick up it was still the wrong order!! I ordered taco birria and stated it multiple times and came home to open my box to a quesadilla. Luckily all their food is delicious but the service tonight was the worst!
ER
Erica Rogers
Nov 20, 2025
5.0
This place is AMAZING! So authentic, food is absolutely delicious, and the staff is so kind.
Highly recommend the passion fruit marg. The carne asada and carnitas tacos are to die for. The tortillas taste like they were made to order, like, right now. There is super fresh salsa bar.
This is some of the best Mexican we’ve had in a long time. We are from southern Cali and have spent a lot of time all over Mexico. We are always longing for that authentic Mexican cuisine. This place is it! I wish I had found it sooner!
WW
Wanda
Nov 16, 2025
5.0
LOVE This place!!! So good and authentic!!! Great customer service!!! It’s a small, no-frills spot, but perfect for a quick, delicious dine-in or takeout!!
AF
Amy Fay
Oct 30, 2025
5.0
This is our go to place for tacos and all around amazing Mexican food!!! Staff is unbelievably friendly and kind, food is fresh and delicious every single time whether we dine in or take out!!!
Frequently Asked Questions About Los Portales Taqueria 3
What are the general opening hours for Los Portales Taqueria 3?
Los Portales Taqueria 3 is open from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:00 PM on Friday and Saturday.
What are the delivery hours for Los Portales Taqueria 3?
Delivery service is available from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:00 PM on Friday and Saturday.
Can I order takeout from Los Portales Taqueria 3?
Yes, takeout is available daily from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.
Does Los Portales Taqueria 3 offer pickup and delivery services?
Yes, Los Portales Taqueria 3 offers both in-store pickup and delivery services.
Where is Los Portales Taqueria 3 located?
The restaurant is located at 3536 Carolina Beach Rd, Wilmington, NC 28412, United States.
What types of cuisine can I expect at Los Portales Taqueria 3?
Los Portales Taqueria 3 serves Mexican cuisine, including tacos, and also functions as a bar.
Where can I view the menu or place an order online for Los Portales Taqueria 3?
You can view the menu and place orders online at https://taquerialosportales.com/menu.
What affordable nearby places can I visit before or after dining at Los Portales Taqueria 3?
Nearby affordable places include Dollar General for discount shopping and Tropicalsno Wilmington for smoothies and ice cream, perfect for a treat before or after your meal.
Are there any pet-related services near Los Portales Taqueria 3?
Yes, nearby pet services include Tender Loving Care Dog Grooming, Midtown Pawville pet services, and Paw Springs Veterinary Hospital - Midtown, which are convenient if you need pet care around your visit.
What nearby automotive services are available near Los Portales Taqueria 3?
For automotive needs near Los Portales Taqueria 3, you can visit Grease Monkey for oil changes, LADDS Auto and Tire for tires, Affordable Collision for auto body repairs, and Auto Tech for various automotive repairs.