Customers consistently praised the food for being delicious, authentic, and well-prepared, with many highlighting specific dishes like tacos and burritos.
Service Issues
Several reviews noted problems with customer service, particularly regarding communication and handling of delivery issues.
Atmosphere
While many enjoyed the casual and friendly atmosphere, some mentioned discomfort due to seating arrangements, specifically the prevalence of high chairs.
Customer Loyalty
Despite some negative experiences, many customers expressed strong loyalty to the restaurant, frequently returning for the food and recommending it to others.
MW
Mike Weatherly
Dec 29, 2025
4.0
All table and chairs are "high chairs" except for normal hight one in the corner. Not handicap or short people inclusive. There are picnic tables outside that allow feet on the floor. I suggest their location by the Los Portales Taqueria #1 for normal seating
TR
Taylor Rayle
Dec 12, 2025
5.0
Perfect tacos every time! The guac is amazing too.
HR
Heidi Roberts
Dec 12, 2025
5.0
Great meal! It was a carry out order, so I can’t really comment on the atmosphere. The food itself was very well prepared, generously portioned and well seasoned. When we went to pick it up, there were many people placing orders in front of us. One of the folks from in back came out to see if we needed help, and was able to share it was still being prepared. Totally appreciate the great customer service and the great meals!
MM
M7777B
Dec 1, 2025
2.0
I didn't like it. The quesadilla was just too greasy. It upset my stomach. Actually the best thing was the cucumbers on the salad bar. I threw most of it away and ate some because I was so hungry. Here's a picture. I've eaten there a few times but I don't think I'm going back? The quality doesn't seem to be the same.
Won't let me share a pic?
AC
Amanda Cook
Nov 23, 2025
1.0
We ordered foood for delivery through their website and our order was missing an entree when it arrived. I contacted the store and was told over the phone that they could give me a refund. I decided to drive to get my food because we still needed enough food to feed everyone. When I asked for a refund on even just the item that was missing I was just given a shrug and told they can’t do anything. I tried to explain that I paid for delivery, tips, drove out and now have cold food at home and that I was told over the phone I could get a refund but still nothing. What was really lacking was any communication or explanation, all I was given was a blank look and shrugging.
I have loved the food and the business and let them know, but the lack of customer support and changing up what was communicated was appalling and makes me really wonder if I want to come back.
When ordering delivery it will route through DoorDash, however after contacting DoorDash about the mistake they said the business itself is responsible for approving refunds. I would recommend booking directly through DoorDash so if you have any problems with your order you can go through their support not relying on the lack of customer support at Los portales.
Also to add when I got home and opened up the food I ended up having to go pick up it was still the wrong order!! I ordered taco birria and stated it multiple times and came home to open my box to a quesadilla. Luckily all their food is delicious but the service tonight was the worst!
Frequently Asked Questions About Los Portales Taqueria 3
What are the general opening hours for Los Portales Taqueria 3?
Los Portales Taqueria 3 is open from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:00 PM on Friday and Saturday.
What are the delivery hours for Los Portales Taqueria 3?
Delivery service is available from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:00 PM on Friday and Saturday.
Can I order takeout from Los Portales Taqueria 3?
Yes, takeout is available daily from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.
Does Los Portales Taqueria 3 offer pickup and delivery services?
Yes, Los Portales Taqueria 3 offers both in-store pickup and delivery services.
Where is Los Portales Taqueria 3 located?
The restaurant is located at 3536 Carolina Beach Rd, Wilmington, NC 28412, United States.
What types of cuisine can I expect at Los Portales Taqueria 3?
Los Portales Taqueria 3 serves Mexican cuisine, including tacos, and also functions as a bar.
Where can I view the menu or place an order online for Los Portales Taqueria 3?
You can view the menu and place orders online at https://taquerialosportales.com/menu.
What affordable nearby places can I visit before or after dining at Los Portales Taqueria 3?
Nearby affordable places include Dollar General for discount shopping and Tropicalsno Wilmington for smoothies and ice cream, perfect for a treat before or after your meal.
Are there any pet-related services near Los Portales Taqueria 3?
Yes, nearby pet services include Tender Loving Care Dog Grooming, Midtown Pawville pet services, and Paw Springs Veterinary Hospital - Midtown, which are convenient if you need pet care around your visit.
What nearby automotive services are available near Los Portales Taqueria 3?
For automotive needs near Los Portales Taqueria 3, you can visit Grease Monkey for oil changes, LADDS Auto and Tire for tires, Affordable Collision for auto body repairs, and Auto Tech for various automotive repairs.