Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Wilmington.
Customers frequently reported long wait times, poor service, and unresponsive staff, particularly in the drive-thru.
Product Availability
Many reviews mentioned that the store often runs out of popular donuts early in the day, leading to customer frustration.
Quality Concerns
Some customers experienced issues with stale or cold donuts, particularly when the 'hot' sign was not on.
Staff Friendliness
While some customers praised the friendliness of the staff, others reported rude or unhelpful behavior.
Pricing
Several reviews noted that the prices are considered high for the product offered.
LW
Linda Walton
Feb 20, 2026
2.0
No one answers to take order in drive up. No one came to the window after 5-10 wait. Had to go in which took another 10+ . All for 2 donuts
RL
Ricky Lee
Feb 8, 2026
1.0
Krispy Kreme, as a brand, is phenomenal. However, this location cannot get much worse. Employee's are rude and lazy. They know how to ruin a good thing.
JP
Jason paternotte
Feb 6, 2026
5.0
Great fast and amazing donuts
CS
Cindy Steiner
Jan 23, 2026
1.0
I love KK so much, but I’ve been there at 6:30am twice in the past 2 weeks and the service was horrible. I’m sure they are understaffed and the staff they do have is underpaid so I don’t fault the staff. But the first time I had to wait 10 minutes for anybody to help me and the second time I walked out because even though I was the only customer in both the store and the drive thru, nobody came to the front. I have fond memories of KK from childhood so I’m a big fan but goodness gracious this store needs more help.
NS
Nicole Sanders
Jan 19, 2026
4.0
Krispy Kreme is one of those classic places that can be absolutely amazing—if you time it right. The key is to go first thing in the morning, bright and early. When you catch the donuts fresh, warm, and just made, the experience is unbeatable. There’s nothing like a fresh Krispy Kreme donut!
However, if you go later in the day, many of the donuts come straight out of the refrigerator, and that really takes away from the magic. The texture and flavor just aren’t the same once they’ve been chilled.
I do love their specialty and seasonal donuts—they’re always fun and creative, and we like to stop in as a special treat for things like good grades or little celebrations. This location isn’t the absolute best I’ve ever been to, but we will definitely continue to order from there for special occasions.