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Jimmy John's

3.6
(171 reviews)
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Business Details

1119 Military Cutoff Rd, Wilmington, NC
28405, United States
(910) 509-1725
https://locations.jimmyjohns.com/nc/wilmington/sandwiches-2152.html

About

Sandwich Restaurant

Location

Jimmy John's
1119 Military Cutoff Rd, Wilmington, NC
28405, United States

Hours

Reviews

3.6
171 reviews
5 stars
90
4 stars
19
3 stars
12
2 stars
10
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude behavior and slow service.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders, missing ingredients, and mistakes in sandwich preparation.

Food Quality

While many customers enjoyed the sandwiches and found them delicious, there were complaints about stale bread and missing ingredients.

Cleanliness

Feedback indicated a mix of experiences regarding cleanliness, with some customers noting clean environments while others reported unsanitary conditions.

Speed of Service

Customers expressed frustration with slow service and delivery times, contradicting the brand's promise of 'freaky fast' service.
  • MM
    Marc Minichino
    Jan 21, 2026
    5.0
    Great place, staff is super friendly and professional. Kayla was very welcoming and helpful as well, went out of her way to make it a great experience. Sandwiches were very tasty.
  • MM
    Marc Minichino
    Jan 21, 2026
    5.0
    Great store! Kayla is super friendly and very welcoming! Sandwiches were delicious!
  • TT
    T
    Dec 31, 2025
    5.0
    Great service great sandwiches
  • DG
    Delphine Green
    Nov 22, 2025
    2.0
    The young lady that waited on me must not have been feeling to good today. She tossed my sandwich up on the counter. I asked for a bag and she just pointed to them. They were behind the counter. I didn't think that I should have reaching back there to get it.
  • AA
    Allison Abney
    Nov 6, 2025
    1.0
    They have given me the wrong sandwich two times in a row. They have wasted my money and my time.
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Brand Certified Facts from Jimmy John's

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