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Jimmy John's

3.9
(275 reviews)

Business Details

413 S College Rd, Wilmington, NC
28403, United States
(910) 791-8484
https://locations.jimmyjohns.com/nc/wilmington/sandwiches-1844.html

About

Sandwich Restaurant

Location

Jimmy John's
413 S College Rd, Wilmington, NC
28403, United States

Hours

Reviews

3.9
275 reviews
5 stars
155
4 stars
39
3 stars
21
2 stars
17
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing rude staff and incorrect orders, while others praised friendly and quick service.

Delivery Issues

Many customers expressed frustration with long delivery times, often exceeding the advertised 'freaky fast' promise.

Food Quality

While some customers enjoyed the sandwiches, others complained about soggy or poorly made items, indicating inconsistency in food preparation.

Cleanliness

Several reviews noted that the restaurant was clean and well-maintained, contributing positively to the overall experience.

Customer Loyalty

Despite issues, many customers expressed a willingness to return due to the quality of the food and positive experiences at other locations.
  • SM
    Seth Morrow
    3 days ago
    5.0
    18:30 Saturday afternoon. 28FEB2026. I cook at home for most meals these days and considering the awful experience in the last 3 JJ I went to, I'd all but given up on them. But I had some free stuff and I'm a sucker for free/ discount food, what can I say? This was a pleasant experience. The girl working was on it. She was friendly, on her game and the whole thing went smooth from start to finish. She appeared to be doing it on her own. Thank you, unknown sandwich shop girl, for restoring a bit of my faith in humanity.
  • KS
    Katy Smith
    Feb 18, 2026
    5.0
    The best subs ever and always happy!
  • RL
    Renea LaPrade
    Oct 20, 2025
    1.0
    I asked for light peppers..someone thought it would be funny to put a handful of peppers.
  • SC
    Steve C.
    Oct 18, 2025
    1.0
    Ordered a Giant turkey tom at 12pm sat Oct 28th. With let tom onion O/V no mayo. I had to correct the order read back three times . Half the sandwich had unripe tomato ends, the other half did not have any 🙄. When I'm paying $18+ k for a sandwich Id expect more. They have such good bread there but not going to give them any more business unfortunately. I understand it could be a one time poor product but got to do better than that. I didn't go back and complain as it was a to go order and didn't discover the mess up until I was miles away.
  • MM
    Mikema
    Sep 23, 2025
    5.0
    Staff here is awesome. Always friendly, and sandwiches come out fast.

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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