Many customers reported issues with incorrect orders and inconsistencies in sandwich preparation.
Service Speed
Numerous reviews highlighted slow service and delivery times, contradicting the 'freaky fast' promise.
Staff Friendliness
While some customers praised the friendly staff, others experienced rude service and lack of attention.
Food Quality
Feedback on food quality was mixed, with some enjoying the sandwiches while others found them lacking or stale.
RL
Renea LaPrade
Oct 20, 2025
1.0
I asked for light peppers..someone thought it would be funny to put a handful of peppers.
SC
Steve C.
Oct 18, 2025
1.0
Ordered a Giant turkey tom at 12pm sat Oct 28th. With let tom onion O/V no mayo. I had to correct the order read back three times . Half the sandwich had unripe tomato ends, the other half did not have any 🙄. When I'm paying $18+ k for a sandwich Id expect more. They have such good bread there but not going to give them any more business unfortunately. I understand it could be a one time poor product but got to do better than that. I didn't go back and complain as it was a to go order and didn't discover the mess up until I was miles away.
MM
Mikema
Sep 23, 2025
5.0
Staff here is awesome. Always friendly, and sandwiches come out fast.
TH
Tray Haislip
Sep 15, 2025
1.0
Rudest service I have ever received including the manager who was unapologetic for his employees behavior. Do not go here instead take your business to Jersey Mikes they are always pleasant and respectful, the customer service is top notch!!
DB
Douglass Ball
Sep 10, 2025
5.0
In a very competitive sandwich/sub market, Jimmy John's really stands out from the crowd. 👍