Dunkin'

4.0
542 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wilmington, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4511 Oleander Dr, Wilmington, NC
28403, United States

Hours

Reviews

4.0
542 reviews
5 stars
313
4 stars
94
3 stars
35
2 stars
32
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unhelpful staff, while a few mention friendly and attentive employees.

Order Accuracy

Numerous customers reported issues with incorrect orders, including wrong drinks and missing items, leading to dissatisfaction.

Product Quality

While some customers praised the freshness and taste of donuts and coffee, others complained about stale products and poor coffee quality.

Management Issues

Several reviews pointed to poor management practices, including staff attitudes and lack of professionalism, contributing to a negative customer experience.

Convenience

The location is noted for its convenience, but long wait times and service delays were frequently mentioned as drawbacks.
  • CC
    Cyb3r_g0r3
    Nov 7, 2025
    5.0
    the workers of tonight’s night shift, jasmine, lee, and christina were amazing!! and totally nice and super friendly!!
  • DM
    David Scott Media
    Nov 1, 2025
    1.0
    Consistently incompetent.
  • GG
    Gunneysg
    Oct 21, 2025
    5.0
    New opening, So happy to have open and in town! Convenient and amazing as always!
  • HS
    Hannah Sidberry
    Oct 13, 2025
    5.0
    Stopped in a few days ago for a quick coffee before my nail appointment but ended up getting the best experience at a Dunkin. Greeted with a hello at the door and even nicer employee Taylor who took my order. I was indecisive between drinks because of the sugar content but she was considerate to suggest a drink and it was great! I hope more people are like Taylor in the service industry because you never know how a smile and great interaction mean to people. Thanks Taylor and God bless!!
  • SJ
    Shannon Jones
    Oct 11, 2025
    1.0
    This is a half of sandwich 😩 NO EXCUSE to serve a customer this at NO point at all.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4511 Oleander Dr, Wilmington, NC?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.