Brand Certified
Dunkin'
3.5(328 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
130 Hays Lane, Wilmington, NC
28411, United States
Certified by Dunkin' • Mar 01, 2026
(910) 795-0312
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Wilmington, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.5
328 reviews
5 stars
136
4 stars
50
3 stars
42
2 stars
30
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and long wait times.
Order Accuracy
Frequent complaints about incorrect orders and items missing from orders.
Food Quality
Mixed reviews on food quality, with some customers receiving unsatisfactory or inedible items.
Speed of Service
Inconsistent speed of service, with some customers experiencing long wait times, especially during busy hours.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences with their orders.
- NTN TJan 25, 20261.0The worst of the worst. Really bad customer service
- TWT WilliamsJan 4, 20265.0The manager was very pleasant. My hot chocolate was great.
- KMKendric MitchellDec 17, 20252.0I guess they were low on bacon this morning.
- AEAdam EldersNov 28, 20251.0Always incredibly slow unless you go first thing in the morning. Always get something wrong from our order. No way to get a refund or correct the order after you get it unless you drive all the way back to the store, customer service not available. We’ve lost so much money from this store not including items in our orders!
- SNSara NewburnNov 23, 20255.0The people working at this Dunkin are very kind and welcoming. I will definitely continue going here for my drinks and snacks!
Frequently Asked Questions About Dunkin'
What are the regular opening hours for Dunkin' located at 130 Hays Lane, Wilmington, NC?
Dunkin' is open from 5:30 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sunday.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location provides delivery and curbside pickup services.
What types of meals can I get at Dunkin' Wilmington, NC?
You can enjoy breakfast, brunch, and lunch meals at this Dunkin' location.
What items and specialties is Dunkin' Wilmington known for?
This Dunkin' offers espresso, coffee, donuts, breakfast sandwiches, and tea as specialties.
What payment methods are accepted at this Dunkin' location?
Dunkin' accepts both credit and debit card payments.
Does Dunkin' Wilmington have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there any nearby restaurants where I can grab a meal after visiting Dunkin'?
Yes, there are several nearby restaurants including Cape Fear Seafood Company, Si Señor Modern Mex, Buffalo Wild Wings, Papa Murphy's Take 'N' Bake Pizza, McDonald's, and Taco Bell.
What other food and beverage options are close to this Dunkin' location?
Nearby, you can find Tropical Smoothie Cafe for smoothies and American-style food.
Can I combine a visit to Dunkin' with shopping or other services nearby?
Absolutely, nearby places such as Dollar Tree, Sally Beauty, and The Mattress Capital offer shopping options, while Prime IV Hydration & Wellness and various medical centers provide health services.
Is it convenient to use mobile apps to order from Dunkin' Wilmington?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab-and-go experience.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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