Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Wilmington, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
325 reviews
5 stars
134
4 stars
50
3 stars
42
2 stars
30
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several mentioning poor service experiences and a lack of acknowledgment.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Speed of Service
Customers frequently noted slow service, particularly during busy hours, with some expressing frustration over long wait times.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including stale donuts and poorly prepared items.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and consistent quality of coffee at certain times.
- TWT WilliamsJan 4, 20265.0The manager was very pleasant. My hot chocolate was great.
- KMKendric MitchellDec 17, 20252.0I guess they were low on bacon this morning.
- AEAdam EldersNov 28, 20251.0Always incredibly slow unless you go first thing in the morning. Always get something wrong from our order. No way to get a refund or correct the order after you get it unless you drive all the way back to the store, customer service not available. We’ve lost so much money from this store not including items in our orders!
- SNSara NewburnNov 23, 20255.0The people working at this Dunkin are very kind and welcoming. I will definitely continue going here for my drinks and snacks!
- DPDezma PerezOct 29, 20253.0As far as speed, you can’t beat this location. They are quick. Only thing is the hash browns came soggy so that was a turn off but my iced coffee was delicious
Frequently Asked Questions About Dunkin'
What are the regular opening hours for Dunkin' located at 130 Hays Lane, Wilmington, NC?
Dunkin' is open from 5:30 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sunday.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location provides delivery and curbside pickup services.
What types of meals can I get at Dunkin' Wilmington, NC?
You can enjoy breakfast, brunch, and lunch meals at this Dunkin' location.
What items and specialties is Dunkin' Wilmington known for?
This Dunkin' offers espresso, coffee, donuts, breakfast sandwiches, and tea as specialties.
What payment methods are accepted at this Dunkin' location?
Dunkin' accepts both credit and debit card payments.
Does Dunkin' Wilmington have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there any nearby restaurants where I can grab a meal after visiting Dunkin'?
Yes, there are several nearby restaurants including Cape Fear Seafood Company, Si Señor Modern Mex, Buffalo Wild Wings, Papa Murphy's Take 'N' Bake Pizza, McDonald's, and Taco Bell.
What other food and beverage options are close to this Dunkin' location?
Nearby, you can find Tropical Smoothie Cafe for smoothies and American-style food.
Can I combine a visit to Dunkin' with shopping or other services nearby?
Absolutely, nearby places such as Dollar Tree, Sally Beauty, and The Mattress Capital offer shopping options, while Prime IV Hydration & Wellness and various medical centers provide health services.
Is it convenient to use mobile apps to order from Dunkin' Wilmington?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab-and-go experience.