Dunkin'

3.7
850 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wilmington, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5111 Market St, Wilmington, NC
28405, United States

Hours

Reviews

3.7
850 reviews
5 stars
397
4 stars
145
3 stars
94
2 stars
65
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.

Food Quality

Customers frequently mentioned that food items, particularly sandwiches and donuts, were often cold, burnt, or not fresh.

Cleanliness

Several reviews pointed out that the location was dirty and disorganized, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, indicating that there are positive experiences to be had.
  • WJ
    William Binetti Jr
    5 days ago
    2.0
    I just went to this dunkin' donuts here on market Street to get a bagel for my wife and they told me the kitchen's closed 644 in the afternoon how's your kitchen closed I'll never go back there again
  • JG
    Jackie Gartner
    Jan 3, 2026
    5.0
    Cece and Akira were so sweet! They went above and beyond for us. great service and made the best coffee!
  • LS
    Lashaunta Smith
    Dec 29, 2025
    2.0
    When I go here the service is nice to me I have not experienced anyone rude so far. But I use my points to get hashbrowns and they give cold hashbrowns. They make u only want to come here if you getting a hot sandwich which u will only get if u physically come and watch them make it. They hashbrowns and donuts are not fresh like it should be
  • LL
    lolita lilith
    Dec 22, 2025
    1.0
    Very rude customer service very long wait time in drive thru.
  • BB
    Bryan
    Nov 16, 2025
    4.0
    Great service, ok food. Bagel was cold

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 5111 Market St, Wilmington, NC?

Dunkin' is open Monday through Saturday from 5:00 AM to 8:00 PM, and Sunday from 5:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' at this location offers both delivery and curbside pickup services.