Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Wilmington, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and untrained.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.
Cleanliness
Several reviews mentioned that the location was dirty and disorganized, raising concerns about hygiene.
Food Quality
Customers frequently complained about the quality of food, including burnt items and unsatisfactory preparation.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
BB
Bryan
Nov 16, 2025
4.0
Great service, ok food. Bagel was cold
JJ
Johana
Nov 3, 2025
1.0
the customer service is super shitty! hire better
LM
Lisa McAllister
Oct 28, 2025
1.0
If I could give them 0 stars I would! Customer service is horrible the lady on the cash register need to be trained better. This was my first time coming here definitely be my last. My sandwich wasn't hot tater tots was cooked too long!!
TY
Taylor Young
Oct 20, 2025
1.0
Do no go to this Dunkin at all!!! The staff are very rude and they never give you the donuts you order. They try to short you or they are always out of flavors. If I could give no stars I would. And the donuts are never good.
What are the operating hours of Dunkin' at 5111 Market St, Wilmington, NC?
Dunkin' is open Monday through Saturday from 5:00 AM to 8:00 PM, and Sunday from 5:30 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' at this location offers both delivery and curbside pickup services.
What special holiday drinks are available at this Dunkin'?
They offer the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service?
Yes, you can order ahead through the Dunkin' mobile app available on both iOS and Android platforms.
What types of food and beverages does this Dunkin' serve?
They serve coffee, espresso, donuts, breakfast sandwiches, tea, and other comfort foods suitable for breakfast, lunch, brunch, and dinner.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' features a drive-thru for convenient ordering and pickup.
Is Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this location.
What nearby hotels can visitors stay at when visiting Dunkin' on Market St?
Nearby hotels include Red Roof Inn, Hampton Inn, Days Inn by Wyndham Wilmington / University, Days Inn by Wyndham Wilmington University, and Holiday Inn Wilmington-Market St.
What dining options are near Dunkin' for a varied meal experience?
Nearby dining options include Hooters, Waffle House, Chick-fil-A, Hieronymus Seafood Restaurant & Oyster Bar, Genki Japanese and Sushi Restaurant, Ciana Ristorante Italiano, Genki Sushi Bar, and KFC.
Are there any convenient services near Dunkin' on Market St for errands while grabbing a coffee?
Yes, nearby services include Cedars Cleaners (laundry), uBreakiFix (electronics repair), Liberty Tax Service, Batteries Plus Bulbs, Whistle Express Car Wash, Splash N' Dash car wash, and pet grooming at Von Barkee's Dog Spa & Bakery.