Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Wilmington, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.1
272 reviews
5 stars
112
4 stars
30
3 stars
12
2 stars
21
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor management responses.
Product Quality
Numerous customers reported issues with stale or poorly prepared food and drinks, including incorrect orders and unsatisfactory coffee.
Wait Times
Many reviews mention excessively long wait times, both in the drive-thru and inside the store, often exacerbated by understaffing.
Staff Attitude
While some customers praised individual staff members for their friendliness, many others reported negative experiences with staff attitudes, particularly during busy times.
Management Changes
Recent management changes have received mixed reviews; some customers noted improvements in service, while others still experienced significant issues.
- LRlinds (raddesthooks)4 days ago1.0Worst experience ever at a Dunkin. Received a plain donut that looked like it had coffee spilled all over it and was soggy and dripping. Ordered a BEC croissant, received an English muffin with just a burnt piece of egg. The coffee cup looked like someone had dropped it and was only half full. I don’t know what is going on at this location but it made me nauseous and I definitely will never be back
- SVSophie VorderburgOct 17, 20255.0The girls working at the cashier were incredibly sweet, the service was amazing, and the drink and donuts were perfect 💗
- NSNedra SpryOct 17, 20254.0We used the drive through. Need to improve freshness of coffee. I was disappointed because it was still before noon. Wraps and sweet tea were good.
- JJJonOct 3, 20251.0Just consistently awful service at this location. Workers don’t pay attention or care. Bathrooms never have soap or TP. Wouldn’t recommend.
- MSMatt SSep 20, 20251.0Wife got me a Boston cream doughnut and I think I could of found a better one in a dumpster behind a gas station. Had the hole for cream but none in there and had to be at least a few days old. Never have I had to spit a doughnut out because it was beyond stale. Hopefully people stop paying these companies for garbage and they go out of business.
Frequently Asked Questions About Dunkin'
What brands and specialties does this Dunkin' location offer?
This Dunkin' location offers coffee, espresso, donuts, breakfast sandwiches, and tea. It is part of the Dunkin' brand, known as America’s favorite all-day, everyday stop for these items.
What are the opening hours for this Dunkin' in Wilmington, NC?
The store is open from 6:00 AM to 8:00 PM Monday, Tuesday, Thursday, and Friday; 7:00 AM to 8:00 PM on Wednesday and Saturday; and from 7:00 AM to 7:00 PM on Sunday.
Does this Dunkin' location offer delivery or curbside pickup?
Yes, it provides both delivery and curbside pickup services.
How can I order ahead or use online services at this Dunkin'?
You can order ahead using the Dunkin’ mobile app or via their online ordering website to enjoy a fast grab and go experience.
Does this Dunkin' have a drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
What is the address and contact information for this Dunkin' location?
The address is 1127 Military Cutoff Rd, Ste A-1, Wilmington, NC 28405. The main phone number is +1 910-256-4543 and the fax is +1 910-256-6442.
What new seasonal drinks are available this holiday season at this Dunkin'?
You can try the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher on the holiday menu.
What nearby restaurants or bars can I visit after stopping at Dunkin'?
Nearby you can visit Las Olas, known for its bar, Mexican, and seafood offerings, K38 Baja Grill which is a Mexican restaurant and bar, and K Bueno, a Mexican restaurant. These places are great options to explore after your visit to Dunkin'.
Where can I find nearby tea and dessert options near Dunkin'?
Tama Tea, a local tea room, offers tea options nearby. For dessert, you can visit Boombalatti's Homemade Ice Cream, an ice cream shop and restaurant located close by.
Are there shopping or wellness places near this Dunkin'?
Yes, nearby shopping options include Saucony (shoe store), Baldini For Men (mens clothing store), and Vestique Wilmington (women's clothing). For wellness, Pure Barre (sports and recreation venue) and Ki Spa Salon (spa and beauty salon) are close by.