Brand Certified
Dunkin'
3.1(275 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
1127 Military Cutoff Rd, Wilmington, NC
28405, United States
Certified by Dunkin' • Mar 01, 2026
(910) 256-4543
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Wilmington, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.1
275 reviews
5 stars
114
4 stars
30
3 stars
12
2 stars
21
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor service and long wait times.
Product Quality
Numerous reviews mentioned stale or poorly made food and drinks, with complaints about incorrect orders and lack of freshness.
Management Issues
Several customers noted a recent change in management that has led to improvements, but many still experienced inconsistencies and operational problems.
Cleanliness and Maintenance
Feedback indicated issues with cleanliness, including dirty cups and unsanitary conditions in the store.
Staff Performance
While some staff were praised for their friendliness and hard work, many reviews highlighted a lack of training and efficiency among employees.
- NTN TFeb 19, 20261.0I came here and waited for 10 minutes until someone responded. I went inside and the lady was smoking and not paying attention to customers at all. And I had to wait forever before someone took my order.This is really the worst Dunkin, and I will never be back here because they really don't care about customers at all
- SHSean HenryJan 27, 20261.0Stop here daily on weekdays for a cup of coffee. Girls inside are very nice and helpful. Management needs to fix issues with hvac unit. Today was the 4th time this cold season I've walked into a freezing store and these young girls are forced to work in. Should be letting them go home paid or get an adequate repair company to fix it properly. Wonder what health department would think of these conditions? I know they didnt apply expecting to be working in outside conditions.
- HWHolly WhiteDec 5, 20251.0The girl working was nice, but she can't make coffee for nothing. Worst Dunkin I've ever gotten.
- LRlinds (raddesthooks)Nov 20, 20251.0Worst experience ever at a Dunkin. Received a plain donut that looked like it had coffee spilled all over it and was soggy and dripping. Ordered a BEC croissant, received an English muffin with just a burnt piece of egg. The coffee cup looked like someone had dropped it and was only half full. I don’t know what is going on at this location but it made me nauseous and I definitely will never be back
- NSNedra SpryOct 17, 20254.0We used the drive through. Need to improve freshness of coffee. I was disappointed because it was still before noon. Wraps and sweet tea were good.
Frequently Asked Questions About Dunkin'
What brands and specialties does this Dunkin' location offer?
This Dunkin' location offers coffee, espresso, donuts, breakfast sandwiches, and tea. It is part of the Dunkin' brand, known as America’s favorite all-day, everyday stop for these items.
What are the opening hours for this Dunkin' in Wilmington, NC?
The store is open from 6:00 AM to 8:00 PM Monday, Tuesday, Thursday, and Friday; 7:00 AM to 8:00 PM on Wednesday and Saturday; and from 7:00 AM to 7:00 PM on Sunday.
Does this Dunkin' location offer delivery or curbside pickup?
Yes, it provides both delivery and curbside pickup services.
How can I order ahead or use online services at this Dunkin'?
You can order ahead using the Dunkin’ mobile app or via their online ordering website to enjoy a fast grab and go experience.
Does this Dunkin' have a drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
What is the address and contact information for this Dunkin' location?
The address is 1127 Military Cutoff Rd, Ste A-1, Wilmington, NC 28405. The main phone number is +1 910-256-4543 and the fax is +1 910-256-6442.
What new seasonal drinks are available this holiday season at this Dunkin'?
You can try the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher on the holiday menu.
What nearby restaurants or bars can I visit after stopping at Dunkin'?
Nearby you can visit Las Olas, known for its bar, Mexican, and seafood offerings, K38 Baja Grill which is a Mexican restaurant and bar, and K Bueno, a Mexican restaurant. These places are great options to explore after your visit to Dunkin'.
Where can I find nearby tea and dessert options near Dunkin'?
Tama Tea, a local tea room, offers tea options nearby. For dessert, you can visit Boombalatti's Homemade Ice Cream, an ice cream shop and restaurant located close by.
Are there shopping or wellness places near this Dunkin'?
Yes, nearby shopping options include Saucony (shoe store), Baldini For Men (mens clothing store), and Vestique Wilmington (women's clothing). For wellness, Pure Barre (sports and recreation venue) and Ki Spa Salon (spa and beauty salon) are close by.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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