Dunkin'

3.2
271 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wilmington, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1127 Military Cutoff Rd, Wilmington, NC
28405, United States

Hours

Reviews

3.2
271 reviews
5 stars
112
4 stars
30
3 stars
12
2 stars
21
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and long wait times.

Product Quality

Numerous reviews highlighted issues with stale or poorly made food and drinks, including incorrect orders and unsatisfactory coffee.

Management Changes

Recent management changes have led to some improvements in service, with a few customers noting better experiences under new leadership.

Inconsistency

The quality of service and products appears to be inconsistent, with some customers having positive experiences while others faced significant issues.
  • HW
    Holly White
    Dec 5, 2025
    1.0
    The girl working was nice, but she can't make coffee for nothing. Worst Dunkin I've ever gotten.
  • LR
    linds (raddesthooks)
    Nov 20, 2025
    1.0
    Worst experience ever at a Dunkin. Received a plain donut that looked like it had coffee spilled all over it and was soggy and dripping. Ordered a BEC croissant, received an English muffin with just a burnt piece of egg. The coffee cup looked like someone had dropped it and was only half full. I don’t know what is going on at this location but it made me nauseous and I definitely will never be back
  • SV
    Sophie Vorderburg
    Oct 17, 2025
    5.0
    The girls working at the cashier were incredibly sweet, the service was amazing, and the drink and donuts were perfect 💗
  • NS
    Nedra Spry
    Oct 17, 2025
    4.0
    We used the drive through. Need to improve freshness of coffee. I was disappointed because it was still before noon. Wraps and sweet tea were good.
  • JJ
    Jon
    Oct 3, 2025
    1.0
    Just consistently awful service at this location. Workers don’t pay attention or care. Bathrooms never have soap or TP. Wouldn’t recommend.

Frequently Asked Questions About Dunkin'

What brands and specialties does this Dunkin' location offer?

This Dunkin' location offers coffee, espresso, donuts, breakfast sandwiches, and tea. It is part of the Dunkin' brand, known as America’s favorite all-day, everyday stop for these items.

What are the opening hours for this Dunkin' in Wilmington, NC?

The store is open from 6:00 AM to 8:00 PM Monday, Tuesday, Thursday, and Friday; 7:00 AM to 8:00 PM on Wednesday and Saturday; and from 7:00 AM to 7:00 PM on Sunday.