Brand Certified
Dunkin'
3.6(381 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
5611A Carolina Beach Rd, Wilmington, NC
28412, United States
Certified by Dunkin' • Mar 01, 2026
(910) 392-7260
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Wilmington, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
381 reviews
5 stars
191
4 stars
48
3 stars
33
2 stars
31
1 star
78
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about stale donuts, burnt bagels, and incorrect orders.
Staff Friendliness
While some customers praised individual staff members for their friendliness and helpfulness, others noted a lack of overall customer service.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty floors and unsanitary conditions.
Order Accuracy
A significant number of customers experienced issues with order accuracy, often receiving the wrong items or missing items altogether.
- BKBilge KarabacakJan 21, 20265.0Nice place
- MSMichele SilversteinJan 19, 20261.0Cannot rate the food…was never waited on! If I could give it ZERO stars for service, I WOULD…because ZERO service is what we got!!! The one “boy” that was working there was too interested in helping a new employee who came in with questions about her schedule to even wait on myself, my sister and the poor woman who waited in the drive-thru for 3 minutes while the bell continued to ring to let him know someone was there…and when we finally walked out…HE SAID NOTHING!!! You lost THREE sales….WOW…hands down WORST Dunkin I have ever visited!!!
- EEli :/Nov 29, 20253.0Coffee too sweet but donuts amaze as always
- SVstacey VentNov 26, 20251.0Everytime i go here there is always something missing or wrong with my food it gets to a point smh Today my hash brown was cold and both my bagels were burnt
- RHRonnie C. HufstedlerNov 6, 20251.0Stopped in store at 7:50pm Nov. 6, 2025. Walked in was greated, but bakers were stocking shelves with freshly baked donuts. BUT.. we were told they were not for sale, that someone bought all the donuts and they were stocking early for tomorrow and we could not buy any. My wife asked to make sure that we could not buy the donuts that were present in display. No he said that they were for the next day. Preparing early. Ok so people tomorrow are getting day old donuts. If that is your policy do not put them out before you close. But now I know that they sit out all night. That seems unsanitary and how is the quality of product???? Bad business practice cutting corners. Hopefully this is not ignored.
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' in Wilmington, NC?
Dunkin' in Wilmington, NC is open Monday through Saturday from 5:30 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers delivery service and curbside pickup is also available.
What can I find on the Dunkin' menu during the holiday season?
During the holiday season, Dunkin' features items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order ahead or use the Dunkin' app for a faster experience?
You can order ahead using the Dunkin’ app available on both the Apple App Store and Google Play Store for a quick grab and go experience.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
What specialties does Dunkin' offer?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' in Wilmington have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there other coffee shops near Dunkin' in Wilmington?
Yes, nearby coffee shops include another Dunkin', Port City Java, and 7Brew, offering customers multiple coffee options in the area.
What dining options are available near Dunkin' in Wilmington for a full meal?
Nearby restaurants such as Sawmill Restaurant, Cook Out, Taco Bell, and Celtic Monkey Irish Pub offer a variety of dining experiences for breakfast, lunch, or dinner.
What nearby services can customers use while visiting Dunkin' in Wilmington?
Customers can access nearby services including Verizon Wireless, T-Mobile for mobile needs, Eye Care Associates and MyEyeDr. for optometry, and Hanover Jewelry & Pawn for retail shopping.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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