Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Wilmington, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
375 reviews
5 stars
189
4 stars
48
3 stars
32
2 stars
31
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praise friendly and helpful service, others report rude behavior and unprofessionalism.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
Several reviews mention unsanitary conditions, including dirty floors and counters, impacting the overall experience.
Food Quality
Customers have noted a decline in food quality, with complaints about stale donuts and poorly prepared items.
Speed of Service
Service speed is inconsistent; some customers report quick service while others experienced long wait times.
- RHRonnie C. HufstedlerNov 6, 20251.0Stopped in store at 7:50pm Nov. 6, 2025. Walked in was greated, but bakers were stocking shelves with freshly baked donuts. BUT.. we were told they were not for sale, that someone bought all the donuts and they were stocking early for tomorrow and we could not buy any. My wife asked to make sure that we could not buy the donuts that were present in display. No he said that they were for the next day. Preparing early. Ok so people tomorrow are getting day old donuts. If that is your policy do not put them out before you close. But now I know that they sit out all night. That seems unsanitary and how is the quality of product???? Bad business practice cutting corners. Hopefully this is not ignored.
- DFDenisa FurrNov 6, 20253.05 people behind a counter. And yet no-one could take my order. Had to use the Kiosk. Was told there would be a 10 minute wait. No apologies or customer services used.
- BSBraydon ScottOct 12, 20254.0Everything was great but they did forget to take the egg off a sandwhich but if that’s all that’s wrong I’m happy😁,If you see a young guy with a beard you’re about to have an amazing coffee
- KYKelly YoungSep 1, 20252.0I ordered a "Medium coffee with cream." When I pulled up the girl had an iced coffee and I said very nicely, "Oh I'm sorry I wanted it hot." She made a face and rolled her eyes at me.
- SWSusan WilsonAug 10, 20255.0This Shop is my happy place almost every day! Love the chocolate frosted & maple donuts. Especially ! & the Great always -hot coffee !! Been going there for over 20 years . It keeps getting better ! & -The cheerful, super helpful & Quick staff are always terrific . & It is a very demanding whipping up so many orders so fast . They really make it a happy occurrence. They care about getting stuff right ! I take friends & associates there a lot . The remodel is beautiful - though I was sad about the fewer tables . I want to name a few for now that make it so Pleasant: The current manager Cassidy goes above & beyond always & is a real professional & cares about the business . There was previously an ex-military man that was also very proficient . Meghan & Jackie are a dream team & make my favorite hangout A joy to be at in the morning . Whether just the takeout or inside. Both always smiling & personable with high standards of service. They never miss a beat! & are on their best game always . It is truly amazing !! Jeremiah is a summer server on his way to college . The smile !! The charm . He, also though so young, is professional & Caring. Honestly many of the restaurants - even high priced here - are short on excellent servers . It is very disappointing. Being at this Dunkin so often I see the team delivers the same level of friendly, caring FAST service consistently to all customers . Will have to add more names to another post - like Zane & Others . It is truly a tough gig & I’m always amazed by the efforts & friendliness !!
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' in Wilmington, NC?
Dunkin' in Wilmington, NC is open Monday through Saturday from 5:30 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers delivery service and curbside pickup is also available.
What can I find on the Dunkin' menu during the holiday season?
During the holiday season, Dunkin' features items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order ahead or use the Dunkin' app for a faster experience?
You can order ahead using the Dunkin’ app available on both the Apple App Store and Google Play Store for a quick grab and go experience.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
What specialties does Dunkin' offer?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' in Wilmington have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there other coffee shops near Dunkin' in Wilmington?
Yes, nearby coffee shops include another Dunkin', Port City Java, and 7Brew, offering customers multiple coffee options in the area.
What dining options are available near Dunkin' in Wilmington for a full meal?
Nearby restaurants such as Sawmill Restaurant, Cook Out, Taco Bell, and Celtic Monkey Irish Pub offer a variety of dining experiences for breakfast, lunch, or dinner.
What nearby services can customers use while visiting Dunkin' in Wilmington?
Customers can access nearby services including Verizon Wireless, T-Mobile for mobile needs, Eye Care Associates and MyEyeDr. for optometry, and Hanover Jewelry & Pawn for retail shopping.