Taco RestaurantTake Out RestaurantTex-Mex RestaurantBurrito RestaurantRestaurantCatererMexican Restaurant
Made from scratch, chef-inspired, fresh mex cuisine, served up with a side of laid-back beach vibes. Come see us in Wilmington, NC near Monkey Junction to try our loaded burritos, tacos, and coastal flavors we know you'll love!
Several customers reported long wait times for orders, incorrect orders, and inconsistent service quality, particularly with new staff.
Food Quality
While many reviews praised the freshness and flavor of the food, there were complaints about portion sizes, blandness, and incorrect ingredients.
Customer Experience
The staff was frequently described as friendly and welcoming, but there were instances of unprofessional behavior noted by some customers.
Owner Engagement
The owner was mentioned positively for addressing customer complaints and showing care for service quality.
RR
Ross
Jan 15, 2026
1.0
Ordered pick up online arrived at estimated pick up time and waited 20 minutes while about 8-10 customers got their food ahead of me. Eventually I got in line to remind them of my order but they informed me it was already made just sitting next to the cashier not being bagged and put on pick up shelf. They watched me wait 20 minutes in the pick up area and said nothing. Food was cold from sitting.
RR
Ryan
Dec 15, 2025
2.0
Visiting from out of town and heard lots about this place from family and friends in town.. saw the ACP special and was so excited to try. I ordered a bowl with tortillas on side as well as chips and queso… as described said double chickens and double rice … so I knew it would be enough food for 2 people. When I got home that bowl was barely 1/4 full and left us hungry and wanting more … but after spending $20 and still being hungry will not likely return. It’s a shame because what was there tasted decent … I will say staff was VERY welcoming and friendly upon entry — so service was top notch but when things are described as double you’d think it would indeed be double. There are other national chains that I’ve been to that I could eat a regular bowl for 3 meals
CD
Claudia Duncan
Dec 8, 2025
5.0
Food was great, fast service and staff friendly. I highly recommend!
BW
Bryan Wilson
Nov 16, 2025
5.0
My wife and I ate here and really enjoyed the food. They have a nice variety of food and are very fast to make your food. We met the owner while there named Jonathan. He was a very hard working owner leading from the front. He was even wipping down tables and cleaning the floors. We introduced ourselves to him and commeneded his team. I would encourage anyone who likes burritos or a bowl, to go here before you go to Chipotle. Burrito Shak is better. Try it for yourself.
JF
Justin Forman
Nov 14, 2025
5.0
First time trying it and I definitely will be back again! Friendly service , SOLID serving size, tastes great! (MUCH better than chipotle)
Burrito Shak is located at 5916 Carolina Beach Rd Suite #150, Wilmington, NC 28412, US near Monkey Junction.
What are the hours of operation for Burrito Shak?
Burrito Shak is open Monday through Saturday from 11:00 AM to 9:00 PM and Sunday from 11:00 AM to 7:00 PM.
Does Burrito Shak offer catering services?
Yes, Burrito Shak offers catering services in addition to dine-in and take-out options.
Is Burrito Shak family and kid-friendly?
Yes, Burrito Shak has a children's menu, high chairs, welcomes families and children.
Can I order Burrito Shak's food online?
Yes, Burrito Shak offers an online ordering service for convenient takeout.
Does Burrito Shak serve alcoholic beverages?
Yes, Burrito Shak serves alcohol including beer.
What nearby places can I visit before or after dining at Burrito Shak?
You can visit nearby spots like Starbucks for coffee, The Greeks for Greek cuisine, or Finders Keepers Children's Resale for shopping before or after your meal.
How can nearby financial services help me when visiting Burrito Shak?
Nearby financial services like Edward Jones advisors and First National Bank ATM provide convenient access to financial assistance and cash withdrawal.
Is there convenient parking available at Burrito Shak?
Yes, Burrito Shak offers free onsite parking for customers.
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