Many customers reported issues with the wings being dry, overcooked, or lacking flavor, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted poor service, including long wait times, inattentive staff, and management problems.
Community Engagement
The business received praise for its support of local events and teams, showcasing a commitment to community involvement.
Cleanliness Concerns
Several customers noted that the restaurant was dirty, including unsanitary conditions in the dining area and restrooms.
Pricing Complaints
Customers expressed dissatisfaction with rising prices and perceived hidden fees, feeling that the value for money was declining.
RM
Ryan McCoy
4 days ago
4.0
Atmosphere and service is good. Sysco food products, so the menu is exactly like most of the of the food you get at any corporate restaurant these days, but hey, there are lots of tvs.
AD
Alana Devine
5 days ago
5.0
My wings came out perfect! The appetizer came out fast and tasty, and the cookie skillet is to DIE for. My server Ashlyn was very attentive and kind. She kept conversation going and made sure we enjoyed our experience! Definitely will be requesting her in the future. Overall a great place to eat.
EL
Elizabeth Lewis
Jan 3, 2026
1.0
Ordered take out. 30 wings and large fries. Was home within 12 minutes. Fries were cold, not fresh cooked. All the wings were DRY, had more flats than drums. Very disappointed in our order.
JC
Jose Caraballo
Jan 1, 2026
5.0
The food and staff are amazing! Especially when a drunk moron is trying fight you for no reason because he thought I worked there. Manager and waitress were super attentive and made sure we were ok. Big shout out! :)
TT
T
Dec 26, 2025
4.0
The restaurant, bar, and atmosphere are all excellent. The service and the staff were also very good. However, the bone-in wings were overcooked and under sauced, I have only eaten here once so maybe it was just a bad night. But the wings were not good. The Smashburgers were excellent though and of course they have a plethora of beers on tap.
Frequently Asked Questions About Buffalo Wild Wings
What type of cuisine does Buffalo Wild Wings in Wilmington specialize in?
Buffalo Wild Wings in Wilmington specializes in award-winning Buffalo, New York-style chicken wings with 26 sauces and seasonings to choose from.
What are the operating hours of Buffalo Wild Wings at 140 Hays Lane, Wilmington?
Buffalo Wild Wings is open daily from 11:00 AM to 11:00 PM.
Where is Buffalo Wild Wings located in Wilmington?
Buffalo Wild Wings is located at 140 Hays Lane, B15, Wilmington, NC 28411, USA.
What are the main categories for Buffalo Wild Wings in Wilmington?
Buffalo Wild Wings is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
How can I contact Buffalo Wild Wings Wilmington for reservations or takeout orders?
You can contact Buffalo Wild Wings Wilmington by phone at +1 910-821-0987.
Is Buffalo Wild Wings Wilmington open on weekends?
Yes, Buffalo Wild Wings Wilmington is open every day of the week, including weekends, from 11:00 AM to 11:00 PM.
What dining options does Buffalo Wild Wings offer?
Buffalo Wild Wings offers dine-in as well as takeout options for their customers.
What nearby places can I visit before or after dining at Buffalo Wild Wings?
Nearby places include Times @ Hand jewelry store, Cape Fear Seafood Company restaurant, and Tropical Smoothie Cafe for additional dining or shopping experiences.
Are there any healthcare facilities near Buffalo Wild Wings in Wilmington?
Yes, nearby healthcare facilities include Pivot PT-Wilmington (Ogden) for physical therapy, Wilmington Ear Nose & Throat Associates PA, and Medac Urgent Care for emergency services.
What options are available for coffee or snacks near Buffalo Wild Wings?
Nearby options include Dunkin' for donuts and coffee and Tropical Smoothie Cafe for smoothies and light fare.