Buffalo Wild Wings

4.3
1116 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
140 Hays Lane, Wilmington, NC
28411, United States

Hours

Reviews

4.3
1,116 reviews
5 stars
701
4 stars
241
3 stars
77
2 stars
38
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service experiences varied widely; some customers praised attentive staff while others reported rude or incompetent service.

Food Consistency

Food quality was inconsistent, with many complaints about overcooked or cold wings, while others enjoyed flavorful meals.

Management Issues

Several reviews highlighted poor management practices, including handling of orders and customer complaints.

Takeout Problems

Takeout orders frequently had issues, including missing items and poor food quality upon pickup.

Atmosphere

The atmosphere was generally described as lively and suitable for sports viewing, though some found it too loud for dining.
  • CC
    christmashouse09
    Nov 12, 2025
    5.0
    This place has been an absolutely incredible supporter of our community, consistently stepping up to sponsor local teams and events year after year. Their generosity and commitment to helping young athletes grow, compete, and follow their passions truly make a lasting impact. It’s not just about the money they contribute it’s about the encouragement, the pride, and the sense of community they help build. Every time we see their name attached to a local event or team, it reminds us that there are businesses out there that genuinely care about the people around them. They’ve proven to be more than just sponsors they’re true community partners who believe in giving back, supporting dreams, and helping everyone succeed. We’re incredibly grateful to have them as part of our team’s journey, and we can’t thank them enough for everything they do!
  • CG
    Cindy Grymes
    Nov 6, 2025
    2.0
    My children and I have always loved eating at Buffalo Wild Wings, particularly this location. Our experience was the worst we've ever had. First thing we noticed was how incredibly dirty the restaurant was, I took pictures but there isn't an option to upload them. My son and I both ordered separate Samplers and the food was horrible. Our onion rings were soggy, the wings were incredibly overcooked and weirdly textured, the fried pickles were not fried really at all, and the only thing that was really edible out of both of our sampler baskets was my two chicken strips, which my son and I ended up sharing just so we both had something to eat. The restrooms were so dirty I didn't even want to use it. Our service was okay despite waiting 10 minutes for her to even come to our booth, and she was not very attentive such as refilling our drinks and brought us the wrong sauces, but she (Ashlyn) was nice. The entire restaurant has very young people working in it and it shows. Very poor management and service. Unfortunately this experience was so bad we will not be back.
  • KC
    khiry cox
    Nov 3, 2025
    5.0
    The management went over and beyond to meet our business lunch meeting needs, thank you from Dragonfly pond works
  • DE
    David Everette
    Nov 1, 2025
    4.0
    Wings were dry. Nachos did not have enough goodies on them. Beer selection was excellent! Waitress was great!
  • EH
    EnergizerBunny Hines
    Oct 22, 2025
    1.0
    Let’s Start With This Is My First Time Being At This Location I always go to the other locations Problem 1) these young girls are talking & playing Problem 2) they didn’t know how to work my card I brought from food lion when it was clearly a “credit card” Problem 3) they had my food sitting waiting which is fine but it was in a Warmer sitting while we figure out how to “credit” a credit card that they didn’t know how to work it took me 15 minutes while my food sat “15” minutes just for them to tell me “I’m sorry” we did it wrong run it as a credit card and it finally went through. On my way home my food was cold when I got ready to sit down and eat at the table

Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine does Buffalo Wild Wings in Wilmington specialize in?

Buffalo Wild Wings in Wilmington specializes in award-winning Buffalo, New York-style chicken wings with 26 sauces and seasonings to choose from.

What are the operating hours of Buffalo Wild Wings at 140 Hays Lane, Wilmington?

Buffalo Wild Wings is open daily from 11:00 AM to 11:00 PM.