Buffalo Wild Wings

4.2
1778 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
206 Old Eastwood Road, Wilmington, NC
28403, United States

Hours

Reviews

4.2
1,778 reviews
5 stars
960
4 stars
443
3 stars
179
2 stars
75
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, inattentive staff, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked or overcooked wings, missing sauces, and cold items.

Management Concerns

Several customers expressed dissatisfaction with management's handling of issues, citing unhelpful responses and lack of accountability.

Positive Experiences

Despite the negative feedback, some customers praised specific servers for excellent service and enjoyed the food when it met expectations.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some enjoying the sports bar vibe while others found it too loud or uncomfortable.
  • KK
    Kodiak Kid
    Jan 5, 2026
    4.0
    Victoria is an awesome waitress!!! My wife's saucy chicken sandwich was excellent, I got wings and was kind of disappointed by how small they were for what we paid. Overall a good experience. But a restaurant with "wings" in their name should be serving big fat juicy ones!
  • VM
    Vincent M
    Jan 3, 2026
    5.0
    This 5 stars mostly goes to the server my nephew and I had on New Years day around lunch time. Don't recall her name, dark hair and glasses. If management reads this, hook her up. Really friendly and patient and answered a ton of questions. Paid close attention to the kid to make sure he wasn't getting any toppings or condiments on his burger that he wasn't going to like. The food was good too. I am used to BWW being subpar, but that was actually a really delicious burger the kid got and my wings were good as well. This location seems like a really good BWW.
  • TS
    Tyler Sutherland
    Jan 1, 2026
    1.0
    Service is horrible. Got seated and was there for 10 minutes and no one came and greeted us. 3 waitresses standing at the bar talking and playing on their phone. Not busy at all.
  • WM
    willie mnatzakanian
    Dec 26, 2025
    1.0
    I went to place order 20 boneless wings and was refused because of difficulties on my app. I redeemed 2800 pts and then when I placed the order it claimed refund pending. I explained to mgr Kasey Dillon and showed him . He said I have to contact corporate and he could do nothing. Some customer service. I'd have processed the 20 wings and said thank you. And that's why I won't be visiting BWW anymore.
  • AG
    A Cool Guy
    Dec 21, 2025
    1.0
    *UPDATED review* 2yrs ago I left a 2 star review, unfortunately it's even worse now. I don't understand why this particular location always gets it wrong, steals my points, bothers my stomach and significantly lacks quality compared to neighboring locations. My order on the 18th was my last straw for this location! My wings were very small compared to usual, they had to be sent back to be sauced because of total lack of sauce. The waitress stole my points and had to make a fake order to cover her tracks and immediately after dining, my insides liquified for the next 2 days. I'm done giving this location chance after chance, this used to be my go to place for games, my birthday & other celebrations; I would spend thousands (yes plural) every year but now I'm saddened by the fact I can't trust the food or the employees.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Wilmington, NC specialize in?

Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.

What are the operating hours of Buffalo Wild Wings at 206 Old Eastwood Road?

Buffalo Wild Wings is open daily from 11:00 AM to 11:00 PM.