Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported extremely poor service, including rude staff, long wait times, and unprofessional behavior.
Cleanliness
Many reviews highlighted the restaurant's unsanitary conditions, with complaints about dirty dining areas and bathrooms.
Food Quality
Customers frequently mentioned that the food was not fresh, often cold or poorly prepared, leading to dissatisfaction.
Staff Attitude
Several reviews noted that staff members displayed negative attitudes, contributing to a poor customer experience.
Operational Issues
Customers experienced issues with the restaurant being closed during posted hours and problems with order accuracy.
AL
Amber Lattanzio
Nov 16, 2025
1.0
If you want to wait 20mins - 1 hour for your food this is the place for you!
The staff were incredibly rude and unapologetic. When my husband asked about our food, instead of vocalizing they need the receipt they just held out their hand with an attitude..
She came back and plopped our food on the counter then walked away. Didn’t say a word. We had no idea it was our food until we saw our crumpled receipt inside.. Unreal. Why work in customer service if you’re gonna act like this.
I would understand if they’re short staffed, but they had more than enough workers there. 5+
JP
Jeanette Poole
Nov 15, 2025
4.0
Service was slow but I will say the bacon, egg & cheese and the Bo rounds were well worth the wait 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽, best I ever had since relocating to NC hands down . Can't post a Pic, tore it IP
NT
Niki Talley
Nov 6, 2025
1.0
Very unhappy with my order. I placed the order with Doordash for pickup and when I looked at my order, I was missing egg that I paid extra for. I contacted the store about the issue and the lady stated that I need to contact them about what was missing! I clearly ordered and had proof that her team did not complete the order. How is it doordash fault for just picking up the order? Fries cold on arrival.
UJ
Unique Johnson
Oct 3, 2025
5.0
We ordered a tailgate and everything was fresh and hot.
AM
Alexx Morris
Aug 25, 2025
1.0
My experience at this location was not the greatest. When I got to the intercom to order, I was asked for my order but kept getting put on hold, and I waited about 10 minutes before anyone finished taking it. I even overheard the conversation because they left the mic on. After proceeding to say hello, my order was finally accounted for. Get to the window, only got worse. The cashier was on their phone while others were standing around. It came across like customer service wasn’t a priority.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the dine-in hours for Bojangles at 1614 S. Stratford, Wilmington, NC?
Dine-in is available from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Bojangles have drive-through service, and what are its hours?
Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Friday and Saturday. On Sunday, it opens at 6:00 AM.
Can I place an order for Bojangles through a mobile app?
Yes, you can order using the Bojangles app available on both the Apple App Store and Google Play Store.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Does Bojangles provide seating and is it family-friendly?
Yes, Bojangles has seating available and welcomes families. It also offers a children's menu.
Is there Wi-Fi available at Bojangles?
Yes, Bojangles provides free Wi-Fi to its customers.
What nearby places can I visit along with Bojangles in Wilmington?
Nearby places include El Camino Real Mexican Restaurant, Walgreens pharmacy and convenience store, and Trader Joe's grocery store. You can enjoy a meal at Bojangles and then shop or run errands at these convenient nearby locations.
Are there any nearby services for shipping and delivery close to Bojangles?
Yes, there are UPS Access Point location and USPS post office nearby, providing convenient shipping and mailing services around Bojangles.
Where can I find medical or health-related services near Bojangles?
Close to Bojangles, you can visit MinuteClinic at CVS for walk-in medical services, as well as optometrists like Visionworks and Family Vision Clinic for eye care.