Bojangles

2.9
723 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
7155 Market Street, Wilmington, NC
28411, United States

Hours

Reviews

2.9
723 reviews
5 stars
220
4 stars
105
3 stars
69
2 stars
62
1 star
267

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences highlighting poor customer service and long wait times.

Food Quality

Numerous reviews mentioned issues with food quality, including burnt, undercooked, or stale items, as well as incorrect orders.

Management Issues

Several customers noted a lack of effective management, with complaints about understaffing, disorganization, and unresponsive management.

Cleanliness

There were multiple mentions of unsanitary conditions, including dirty bathrooms and food handling practices that raised health concerns.

AI Ordering System

The AI drive-thru system received mixed reviews, with some customers finding it confusing and ineffective, leading to incorrect orders.
  • SG
    Steve Grenier
    3 days ago
    5.0
    Best fried chicken meal I’ve had in awhile! The chicken was perfectly seasoned, fries were crisp and hot, and the biscuit was fresh. Retro cool OG Bo’s interior.
  • BL
    Briana L.
    4 days ago
    1.0
    Ordered a 3 piece meal and of course when I get to the window, they say they don’t have dark meat, just white meat. I said okay cool, I’ll take white meat. Only for them to give me one breast and the smallest wing I’ve ever seen, but still wanna charge the price of a 3 piece??
  • AM
    Adam Moore
    Nov 16, 2025
    1.0
    Asked to pull forward waited 10 minutes and went inside. They had cleared my name from the board told me I had gotten my food. Clearly hadn’t. All staff was standing around, waited for someone to come in from a smoke break to bix my food. Told me my food was being cooked fresh. I checked not fresh, old. Definitely past hold time. Called them out, then was met with profanity. DO NOT GO HERE.
  • BF
    B F
    Nov 13, 2025
    1.0
    I had given them a 5 star review a couple of months ago because I was so impressed. Unfortunately, a recent experience has resulted in me feeling the need to edit my review.
  • KW
    Kathleen Wood
    Oct 25, 2025
    1.0
    This is by far the worst Bojangles in this area. The food is always burnt/left out, and the female manager is quick to attack before leading with customer service.

Frequently Asked Questions About Bojangles

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the dine-in hours at Bojangles on weekdays?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday, and from 5:00 AM to 11:00 PM on Fridays and Saturdays.