Brand Certified
Bojangles
3.4(679 reviews)
Certified by Bojangles • Mar 01, 2026
Business Details
5513 Carolina Beach Rd, Wilmington, NC
28412, United States
Certified by Bojangles • Mar 01, 2026
(910) 452-3998
Certified by Bojangles • Mar 01, 2026
https://locations.bojangles.com/nc/wilmington/5513-carolina-beach-rd.html
Certified by Bojangles • Mar 01, 2026
About
Certified by Bojangles • Mar 01, 2026
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Certified by Bojangles • Mar 01, 2026
Hours
Certified by Bojangles • Mar 01, 2026
Reviews
3.4
679 reviews
5 stars
259
4 stars
119
3 stars
83
2 stars
46
1 star
172
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly in the drive-thru.
Food Quality
While some customers enjoyed the food, many complained about cold, old, or improperly cooked items, including issues with missing sides.
AI Drive-Thru Problems
The automated drive-thru system received significant criticism for frequently getting orders wrong and causing delays.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including reports of roaches and dirty bathrooms.
Staff Attitude
Customers noted unprofessional behavior from staff, including rudeness and lack of engagement.
- SWSusan WilsonFeb 1, 20265.0My favorite breakfast place ( & lunch ) Super fries chicken & biscuits +++. Super staff ! Always caring & conscientious & fast … The new remodel is very well done & attractive outside . Inside it was kept rather simple . Been loving Bo’s for decades!!!
- BDBenjamin DrakeJan 31, 20261.0Robot drive through never gets the order right. Ordered 2 supreme combos and got no sides. Just chicken….
- JRJimmy RossJan 30, 20262.0The AI they use for the drive through is trash and can’t seem to get anything right.
- VIVelvet IndigoJan 29, 20261.0Stop using AI in your drive-thru. It contributes to massive water consumption throughout our country and it accomplishes nothing. AI is destructive and will hurt your business. You take away someone's job, and you piss off the customer who doesn't want to talk to a robot clanker! Both times I have gone through the drive thru the robot has been wrong!!
- BRBarney RichardsJan 17, 20261.0Will not be back. Service was long 20-30 minutes. Wad given the wrong order and did not know it till I got home. If I ran my own business like this one I would have been out of business.
Brand Certified Facts from Bojangles
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Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
- Phone number
- Official website
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