Bojangles

3.4
665 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
5513 Carolina Beach Rd, Wilmington, NC
28412, United States

Hours

Reviews

3.4
665 reviews
5 stars
251
4 stars
121
3 stars
83
2 stars
45
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly at the drive-thru.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, old, or improperly cooked items.

Staff Attitude

Many reviews highlighted rude or indifferent staff behavior, contributing to a negative dining experience.

Automation Problems

Customers expressed frustration with the automated ordering system, citing it as inefficient and prone to errors.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
  • WM
    Wayne Merritt
    Nov 14, 2025
    2.0
    Paid $40 for the 12 piece family meal, you guys forgot the biscuits… terrible. AI took the order, can AI put biscuits in the box? Or can AI check to see what the people in the back are doing and double check that they put what the customer ordered in the box? I can’t go to most Bojangles in this region due to the inability of staff to complete an order, I will now add this location to that list as well.
  • RC
    Ryan Clark
    Nov 10, 2025
    2.0
    Bojangles is amazing, this place has an 80% chance to forget something. Has been that way for years and it is sad.
  • MM
    Manila Man
    Oct 3, 2025
    5.0
    Hash was done properly. Nice and crispy.
  • KK
    Kristin
    Oct 1, 2025
    3.0
    Ever since COVID, this place has gone downhill. The prices have increased drastically and I'm having to check my order immediately after collecting for accuracy. The food is sometimes cold, chewy, and old. No longer my go to place for lunch.
  • JC
    Jamie Clay
    Sep 27, 2025
    1.0
    The robot was weird. They also have a very limited menu EX: they didnt have a cheddar bo biscuit just a regular biscuit with slice cheese

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the dine-in hours for Bojangles on weekdays?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and 5:00 AM to 11:00 PM on Friday.