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Bojangles

3.5
(1112 reviews)

Business Details

520 S. College Rd, Wilmington, NC
28403, United States
(910) 395-0262

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
520 S. College Rd, Wilmington, NC
28403, United States

Hours

Reviews

3.5
1,112 reviews
5 stars
440
4 stars
236
3 stars
124
2 stars
67
1 star
245

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative dining experience.

Employee Attitude

While some employees were praised for their friendliness and helpfulness, others were described as disrespectful and unprofessional.

Food Quality

Many reviews highlighted issues with food quality, including cold, overcooked, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and trash cans.

Management Issues

There were complaints about poor management and staffing, with reports of employees being unproductive and not attentive to customers.
  • MS
    Michael S
    Feb 22, 2026
    4.0
    Jazmy makes this location jump....A fast moving line
  • DM
    Dominique Moore
    Jan 21, 2026
    5.0
    Sweetest most kind souls I've come across in a longgg time. They discounted my meal since I came by here so late and they were out of bobites, the cashier (Derek) gave me other options and accomodationed. The cook was also very friendly. (Malaki) They also added in fries. I can't say enough great things about these employees who truly care to make a great impression and provide customer service and satisfaction. 5stars all the way around! And they gave me a huge smile at 9pm at night. Keep up the excellent work guys!
  • PF
    P. Fauntleroy
    Dec 30, 2025
    3.0
    They always mess up my chicken. It’s staffed by college kids who are too busy scrolling on their phone to care about getting your order right. And they now have AI ordering at the drive-thru and I don’t like that
  • JJ
    jay
    Dec 19, 2025
    1.0
    i don’t know his name, but the white dude with long nappy hair is BY FAR THE most disrespectful fast food employee i’ve ever witnessed. dude seems to have some serious anger issues and i’ve never seen anything like it. dude was genuinely getting mad at customers for being customers and him having to do his job. and i genuinely mean customers being customers. not customers being entitled or having weird requests or demands just customers literally trying to order and get their food. i got nothing but a bad feeling/vibe about him. Having him as an employee could very well be this establishment’s worst decision/investment in my opinion. What’s also a little ridiculous is that the owner appears to almost only respond to reviews with no comments, and mostly just the positive ones at that
  • CF
    camdon ford
    Dec 3, 2025
    1.0
    I’ve been to (what feels like) almost every Bojangles in the state of North Carolina. This one BY FAR is hands down the worst Bojangles in the state of North Carolina in every way you can imagine. The inside & outside of the restaurant is disgusting and the food is ALWAYS far below mediocre.

Frequently Asked Questions About Bojangles

What are the operating hours for dine-in at Bojangles on weekdays?

Bojangles' dine-in service is open from 5:00 AM to 10:00 PM Monday through Friday.

Can I use the drive-through service at Bojangles on weekends?

Yes, the drive-through is open from 5:00 AM to 11:00 PM on Fridays and Saturdays, and from 6:00 AM to 10:00 PM on Sundays.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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