Bojangles

3.5
1368 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
4505 Market Street, Wilmington, NC
28405, United States

Hours

Reviews

3.5
1,368 reviews
5 stars
544
4 stars
286
3 stars
175
2 stars
91
1 star
272

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times, poor service, and rude staff interactions.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about chicken and sides being unsatisfactory.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and problems with the AI ordering system.

Cleanliness

Several reviews highlighted unsanitary conditions and a lack of proper food handling practices among staff.

Staff Attitude

While some customers praised friendly staff, many others noted a lack of professionalism and a negative atmosphere.
  • RM
    Rebecca D Marriner
    4 days ago
    1.0
    waited 10 minutes to even have my order taken, no one even said Hello we will be right with you Nothing. Finally ordered like I was inconveniencing him. I ordered 2 different combo meals. 1st one was made and set on the counter my drinks were poured for me and NOT what I ordered or the right size. Waited at least 20 minutes for Bo'Bites to be asked 3 times what I was waiting for as my other order got cold on the counter only to see him walk to the back and then take them out of the freezer to START cooking. So i asked them to get me my 1st COLD combo freshened only to be given quite the attitude and have my 2 combos thrown into the bag with out sauces!! No sorry for the wait have a nice day thank you NOTHING!!! If I acted anywhere near this at my job I would be fired!! it took 40 minutes to get 2 combo meals oh and No Biscuits in either combo meal!! Horrible all the way around
  • VM
    Victor Monroe
    Nov 3, 2025
    3.0
    The chicken was horrible as well as the so called macaroni and cheese which was mushy and plain tasting. Never would I go there again
  • MH
    Matthew Hursey
    Nov 1, 2025
    2.0
    This place was terrible. It should've been a routine lunch day, but the service was so bad. The drive through line wasn't even that long and I went inside and there was no one there, yet it took almost 20 minutes to get "fast food."
  • MM
    Milik Massey
    Oct 30, 2025
    1.0
    This location bro! BUNS LITERALLY. Just hire a crew that can follow cooking directions because how do you just serve burnt ahh bo-rounds and greasy ahh cajun biscuits regularly. I go back to get my order fixed and what do you know the freaking lobby door is closed. Not like its 6AM was like 8:30. They never have anything fresh. Go to a different location if you really want chicken or even go to CHURCH's right down the street.
  • GG
    GoRossiGo
    Oct 29, 2025
    1.0
    This one and the one in Leland tie for the worst that I have ever been to. This is the strip they gave me in my order of 4.

Frequently Asked Questions About Bojangles

What are the operating hours for dine-in at Bojangles on weekdays?

Bojangles offers dine-in from 5:00 AM to 10:00 PM Monday through Friday.

Does Bojangles have a drive-through service? If so, what are the hours?

Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday through Thursday, extended to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.