Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.8
915 reviews
5 stars
395
4 stars
225
3 stars
121
2 stars
65
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff varies, with some praising friendly service while others report rudeness and unprofessional behavior.
Food Quality
Many customers expressed disappointment with food quality, citing issues like cold items, soggy bread, and being out of key menu items.
Cleanliness
The cleanliness of the restaurant is frequently criticized, with reports of dirty floors and restrooms.
Service Speed
Numerous reviews mention slow service, with long wait times for food and orders not being taken promptly.
Management Issues
Several customers noted poor management practices, including being out of menu items and untrained staff.
- FBF BJan 5, 20265.0Food was delicious and made on time there was a little bit of wait time for the food to cook I didn't mind it because the food was fresh
- JSJocelyn SimpsonNov 13, 20255.0I went to get 2 sandwiches. Cameron took my order and triple checked to make sure it was correct. He even told me a joke while I waited for my food. He was so nice and kind and it showed he really loved doing his job. Everyone working in customer service could learn a thing or too from him. Cameron is an amazing employee!!!
- ABashley baileyNov 12, 20255.0Melo is incredible, super helpful and kind
- YSYouTube SeriesNov 11, 20251.0We never eat at Arby's, decides to try their steak bites & a good ole beef n cheddar 🤮 I couldn't finish my sandwich (after one bite) bc the bread was so soggy it fell apart & had entirely too much cheese sauce. My husband's steak bites were dry & tasted funny? We literally threw away $30 worth of food. Fries were stone cold. We are now across the street at a gas station throwing up & getting pepto! Staff was not friendly & seemed annoyed. When no customers were at the front, they sit & play on their phones when there is PLENTY that needs to be cleaned around there!
- RRROSANNA RAYFIELDOct 26, 20251.0I visited another location in Jacksonville nc...I was able to get extra bits on this bowl since I was paying for it.. Tell me why this location, said they couldn't make an adjustment then had me to pull up and wait for a serious amount of time for the little food I did get... terrible service and caught in a lie. Cuddle to the arbys in Jacksonville,nc.