Multiple reviews highlighted concerns about cleanliness, including reports of roaches and dirty dining areas.
Service Quality
Customers frequently mentioned slow service, incorrect orders, and a lack of professionalism among staff.
Food Quality
While some customers enjoyed the ice cream and certain menu items, others reported issues with food quality, including overcooked items and missing components.
Staff Friendliness
Despite service issues, several reviews noted that some staff members were friendly and helpful, particularly in busy situations.
RB
Raina Bailey
Jan 2, 2026
1.0
Food was too greasy, very disappointed
AB
amor bailey
Dec 31, 2025
3.0
A little greasy but tasted good.
LC
Lori Carter
Dec 28, 2025
2.0
Fries over salty , I ordered fish sandwiches I received no tarter no lettuce or tomato burned over cooked I tried to return it asap but found out once you drive off they can’t , granted this may be the case I’m not going to give a hard time over someone’s job I will
Ask corporate though and fish salty also I have had fish sandwiches from Dairy queen this is not how it’s served 47 dollars waisted on crap never again sorry dairy queen
MR
Melissa Rose
Dec 16, 2025
3.0
Sold me a blizzard flavor they were out of didnt find out until 20 mins later when I went looking for my Ice cream- it should have come out with my other food. My mother in law got the wrong sandwich - mine- Im almost certain they took it back from her and gave it to me- You should NEVER take food back from a customer especially if it has been opened and handled. I dont understand it was not busy but the service was just terrible and slow
DM
Dustin Mccollister
Dec 2, 2025
1.0
Doordash order 7:46 pm then dasher told no food as they shut grill and fryers down so work all day door dash and still don't get food because people are lazy. This place needs to clean house and hire people that want to work.
What are the opening hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open every day from 10:30 AM to 9:00 PM.
Is Dairy Queen Grill & Chill wheelchair accessible and family-friendly?
Yes, it is wheelchair accessible and family-friendly, with amenities such as booster seats, high chairs, outdoor seating, restrooms, and free WiFi.
Does Dairy Queen Grill & Chill offer drive-thru and mobile ordering options?
Yes, it offers a drive-thru service and supports mobile ordering and rewards through their app.
Are there any holiday closures for Dairy Queen Grill & Chill?
Yes, the store is closed on November 27, 2025, and December 25, 2025, for holidays.
Where is Dairy Queen Grill & Chill located?
It is located at 1117 Brentway Ave, Williamston, NC 27892-7561, USA.
Which nearby places might I visit before or after dining at Dairy Queen Grill & Chill?
You can visit nearby spots like Pizza Hut for additional dining options, 501 Flaire Boutique for shopping women's clothing, or Barnes Field at Skewarkee Park for outdoor activities.
Are there any nearby financial services close to Dairy Queen Grill & Chill?
Yes, nearby financial services include United Bank, Edward Jones, OneMain Financial, State Employees Credit Union, and Jackson Hewitt Tax Service.
What healthcare facilities are located near Dairy Queen Grill & Chill?
Nearby healthcare facilities include Agape Clinic Williamston, Caldwell Jeffrey DDS dental office, MyEyeDr. optometry center, and Carolina QuickCare medical center.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order online via their official order page at https://www.dairyqueen.com/en-us/order/pickup/n/42090/.