Pizza Hut

3.7
732 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 584 Casino Trl in Whittier, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
584 Casino Trl, Whittier, NC
28789, United States

Hours

Reviews

3.7
732 reviews
5 stars
344
4 stars
125
3 stars
89
2 stars
43
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for food and poor service, with some feeling ignored or treated rudely by staff.

Food Quality

While some customers enjoyed the pizza and breadsticks, many complained about undercooked or incorrect orders, and some reported food safety concerns.

Staffing Problems

Several reviews mentioned that the restaurant appeared understaffed, leading to delays and poor customer service.

Cleanliness

Customers noted issues with cleanliness, particularly in the bathrooms and dining area.

Mixed Experiences

Some patrons had positive experiences with friendly staff and good food, while others had negative experiences that deterred them from returning.
  • AM
    April Mosier
    Nov 13, 2025
    2.0
    They don’t care and the food is never fully cooked anymore so disappointed we hardly eat at Pizza Hut actually we hardly eat pizza anymore from any pizza location cause nobody cares
  • GC
    Gisela Carr
    Nov 11, 2025
    5.0
    Visit date 11/09/25 Server was very nice and kind. We had the buffet. The salad bar was fresh. Nice selection of pizza and pasta.
  • MB
    MYLIN BENITEZ
    Nov 1, 2025
    1.0
    Very hostile cook, ordered online, did not have pizza ready, took forever to get it ready, driver cancelled delivery. I was nearby called to make sure pizza was ready and was informed it was. I told the guy I was on my way and that I’ll arrive within a minute to pick up. Arrived and I’m told to wait for it, I inform that I was told it was ready and cook comes out saying I’m waisting his time and that he’s hostile. By now it’s been an hour and I’m very hungry I ask for wings and to cancel pizza he says wings are not ready. I said I didn’t mind old order. No luck requested cancellation and now I see different driver on their way to pick up order.
  • PD
    Paul Driver
    Oct 22, 2025
    1.0
    Was worse pizza hut ever been sat down around 12.45 for lunch ordered one topping pizza and breadsticks got breadsticks around 1.30 and were cold was told several times pizza would be out shortly came after 2 and was cold was only 2 other tables being serviced several others came in and left after standing at counter for 10 mins this place needs some better help
  • DL
    Danielle Lavender
    Oct 11, 2025
    1.0
    We came into Cherokee to spend the day and shop. We ended up at Pizza Hut so we could sit down and eat thinking it would be a quick place to grab some food. Here's the pro's + con's. Pro's -> -It's a nice restaurant on the inside, for the most part. -The breadsticks were great. -Pizza was good - However, we had to finish cutting it at the table since it wasn't cut through all the way. Con's -> - The service is lacking to say the least. The waitresses are nice, but not efficient and really lack in the customer service department. It took about 2 - 3 minutes to be sat and then at least 5+ minutes before our order was taken. Just for clarity, there was only ONE other table in the building. It shouldn't take over an hour to receive our food + eat with only one other table in the building. -All drinks come in bottles, so no free refills unless you get tea / water. Our waitress was kind enough to bring ice so we can transfer the drink over. -The bathroom SMELLS HORRIBLE. -It takes FOREVER to receive your food. As someone who has worked in a pizza place, it shouldn't take 30+ minutes to receive your pizza. Sadly, our waitress forgot to put in the food for the table behind us who arrived way before us. We were done eating by the time their food came out. Overall, I wouldn't go here for exceptional service + food. I have no idea how this place is even still open. We ate here 10+ years ago and it wasn't the best experience then. We gave it another shot hoping it would changed our mind....but we left saying -> We will never go there again.

Frequently Asked Questions About Pizza Hut

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