Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,657 reviews
5 stars
585
4 stars
335
3 stars
303
2 stars
130
1 star
304
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, with some waiting over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Customer Service
While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and unprofessional behavior.
Food Quality
Several customers expressed dissatisfaction with the freshness and quality of the food, noting issues like cold fries and improperly cooked items.
Cleanliness
There were complaints about the cleanliness of the restaurant, particularly the bathrooms, which were described as unsanitary.
- SSSuzanne Spivey2 days ago5.0Fast!!
- JJJohnJan 5, 20261.0Black dude in the window had an attitude because i asked for sauces, then charged extra for each. Crazy cheap, crazy attitude
- MGMichelle GarzaDec 10, 20251.0Hate in the mornings when you get a basic meal and they have you pull to spot to wait. Now over 10 mins and you see cars go to window and get meal and go on. Another car is waiting at the first window as well. This is crazy to keep their numbers in good standing.
- BHBrandon HoneyDec 4, 20251.0Went in for dinner, ordered off the kiosk and sat down to wait………….. waited 30 minutes to get my food which I guess happens but everyone that came in the restaurant and ordered after me go their food and left. No big deal lucky for me someone saw me sitting there waiting, not an employee but a customer who got their food after me and asked what as going on? I didn’t want to complain because you can’t see in the kitchen there so didn’t want to risk my food being messed with. Anyways they said there were waiting on fry’s, now my first job was at McDonald’s and I know it doesn’t take 30 minutes to make fries… side note I got home and the fries were definitely not freshly made. Everything about this McDonald’s is not McDonald’s, slow, no one standing at the register to take your order, food was okay as a whole but not “fresh” which is what I was left waiting 30 minutes for. If a negative amount of stars was an option I would have left less. I’ve been to McDonald’s in 4 different countries and all over the U.S. this was by far the worse experience I’ve every had.
- CTCorey TDec 1, 20252.0Items are missing more times than everything is right with my order. Make sure you check your order before leaving.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open 24 hours from Monday through Sunday.
Does the McDonald's at 6401 Burlington Road have a drive-thru service?
Yes, this McDonald's offers 24/7 drive-thru service every day of the week.
Can I order delivery from this McDonald's?
Yes, delivery is available with varying hours; generally open 24 hours Monday, Friday, Saturday, Sunday, and with specified times on Tuesday, Wednesday, and Thursday. You can order through their online delivery link.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer to customers?
Services include DriveThru, McDelivery, Mobile Offers, Mobile Ordering, Curbside Pickup, and WiFi.
Is the menu for this McDonald's location available online?
Yes, you can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html
Are there any nearby gas stations close to this McDonald's?
Yes, nearby gas stations include Kangaroo Express, Marathon Gas, BP, Citgo, and Stoney Creek Citgo. These locations can be convenient for refueling before or after visiting McDonald's.
What nearby restaurants can I try in the area around this McDonald's?
Nearby food options include Bojangles' for chicken, Chick-fil-A, Jersey Mike's Subs, Wholly Guacamole Mexican Grill, Domino's Pizza, Starbucks, and China 1 Chinese restaurant. These provide a variety of choices if you're exploring dining options after your visit.
Are there any nearby ATMs available around this McDonald's?
Yes, nearby ATMs include Bitcoin Depot - Bitcoin ATM, Bank of America ATM, The Exchange Network, and LibertyX Bitcoin ATM, which can be useful for cash withdrawals if needed.
Is there a convenient place nearby to pick up shipping or courier services?
Yes, there is a UPS Access Point location near this McDonald's where you can access courier and shipping services.