Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed; while some employees like Shawn received praise for their friendliness and efficiency, others were reported as rude and unprofessional.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food being served.
Food Quality
The quality of food varied significantly, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which detracted from the overall experience.
Speed of Service
Service speed was inconsistent; some customers reported quick service, while others experienced long waits and delays.
JG
James Gregory
1 day ago
5.0
Great as always
SL
Scott Lovin
6 days ago
1.0
Open 24 hrs? 12:58 AM NO SVC???
AD
Antonio Dickens
Oct 29, 2025
1.0
Went here for some oatmeal and got oatmeal water smh.
KP
Kiah Poulos
Oct 27, 2025
5.0
Everyone here was so nice
SM
sarah meyers
Oct 26, 2025
5.0
Shawn was so awesome, it’s insanely early at the moment (nearly 4 am) and he absolutely is in there killing it and offered the best customer service out of any McDonald’s we’ve ever been to.
What are the regular operating hours for this McDonald's location?
This McDonald's is open 24 hours from Monday through Sunday.
Does the McDonald's at 6401 Burlington Road have a drive-thru service?
Yes, this McDonald's offers 24/7 drive-thru service every day of the week.
Can I order delivery from this McDonald's?
Yes, delivery is available with varying hours; generally open 24 hours Monday, Friday, Saturday, Sunday, and with specified times on Tuesday, Wednesday, and Thursday. You can order through their online delivery link.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer to customers?
Services include DriveThru, McDelivery, Mobile Offers, Mobile Ordering, Curbside Pickup, and WiFi.
Is the menu for this McDonald's location available online?
Yes, you can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html
Are there any nearby gas stations close to this McDonald's?
Yes, nearby gas stations include Kangaroo Express, Marathon Gas, BP, Citgo, and Stoney Creek Citgo. These locations can be convenient for refueling before or after visiting McDonald's.
What nearby restaurants can I try in the area around this McDonald's?
Nearby food options include Bojangles' for chicken, Chick-fil-A, Jersey Mike's Subs, Wholly Guacamole Mexican Grill, Domino's Pizza, Starbucks, and China 1 Chinese restaurant. These provide a variety of choices if you're exploring dining options after your visit.
Are there any nearby ATMs available around this McDonald's?
Yes, nearby ATMs include Bitcoin Depot - Bitcoin ATM, Bank of America ATM, The Exchange Network, and LibertyX Bitcoin ATM, which can be useful for cash withdrawals if needed.
Is there a convenient place nearby to pick up shipping or courier services?
Yes, there is a UPS Access Point location near this McDonald's where you can access courier and shipping services.