Domino's Pizza

Reviews

• YA

  Yusaf Alkotait

  Nov 9, 2025
  1.0
  Sabrina conved the discussion with a high level of professionalism and offered sincere apologies. However, the management, whose name I believe was Jessica, demonstrated a reluctance to engage in phone conversations to correct the issue and requires substantial improvement in her management capabilities. Prolonged discussions between employees and customers are counterproductive. She should proactively address issues directly and with professionalism. Providing her with additional training in customer service and employee management could significantly improve her management skills and this locations productivity.
• GB

  George Byrne

  Oct 19, 2025
  2.0
  Waited an hour for a delivery that was quoted at 25-30 minutes; when I called they said another 10 minutes. Thought 1) why would I want a pizza that’s been driving around for 45 minutes. Thought 2) if you don’t have enough drivers quite the actual delivery time
• AT

  Avery Thorpe

  Oct 4, 2025
  5.0
  I walked in to pick up my order and a very sweet young lady Sara was working very hard and still gave great customer service even after all the late night orders. I myself work in fast food so I understand the stress it can cause but she didn’t hesitate to make sure I was satisfied with my order!
• EW

  Ebony White

  Sep 25, 2025
  1.0
  If you want to be treated like a paying customer and not a civilian, pick another pizza establishment. I was extremely dissatisfied with the customer service I received today. I ordered dinner for my family from Dominos only because my daughter requested the cinnamon desserts they offer. So, I decided to make get dinner and dessert from this establishment. I selected delivery due to the mushiness of being a mom and sticking to a routine. However, when I received my order it was incorrect. See picture for what I ordered versus what I received. Therefore, I decided to call and explain the issue. I was offered a remake only if I bought the pizza back that they messed up. This caused me to have to drive to the store to show them the pizza in order for it to be remade. This process defeats the fact that I originally placed an order for delivery. Most times when you want something delivered you don’t want to have to leave your home or wherever you are to get it. Upon arriving to the store, a young gentleman by the name of Nick/Nic explained that they cut the pizza wrong. They cut the New York style pizza in the same style as the thin crust. So, I assume that it was another thin crust in which I did not order two thin crust pizzas. I am not a pizza connoisseur how would I know? No big deal, thank you for the pizza explanation. After he explained the differences in the crust, I said "thank you because I just had to drive up here leave my children from their nighttime routine to fix something that you all messed up." He proceeds to laugh in my face. So I asked what was so hilarious. He then stated “you don’t have to guilt trip me, the pizza is being remade.” Talk about rude and distasteful! When I explained to him that his actions were unprofessional, he laughed even more. I am utterly disgusted and now realize why I haven’t been to Dominos, especially this location, in months! Furthermore, when I asked to speak to a manager, he proceeded to laugh once more. When I spoke to the manager (a young lady), she nonchalantly explained that my remake was right there as she put the pizza on the counter. in summation, laughing in a customer's face is disgraceful. This is about more than pizza, it’s about treating people, especially paying customers, respectfully.
• CM

  Carol Myers

  Aug 31, 2025
  3.0
  Husband went to pick up our online order got home there were no garlic dipping sauces nor was there a label on the box to show what was supposed to be in it. That's poor on you Domino's.

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