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Bojangles

3.0
(1086 reviews)

Business Details

6403 Burlington Road, Whitsett, NC
27377, United States
(336) 446-2014

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
6403 Burlington Road, Whitsett, NC
27377, United States

Hours

Reviews

3.0
1,086 reviews
5 stars
315
4 stars
190
3 stars
152
2 stars
85
1 star
344

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and indifferent to customer needs.

Food Quality

Many customers reported issues with food quality, including dry, overcooked, or unsanitary food, with some stating that the chicken tasted burnt or old.

Wait Times

Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant, often exacerbated by understaffing and inefficiency.

Cleanliness

Several reviews mentioned dirty dining areas and restrooms, indicating a lack of proper sanitation and maintenance.

AI Ordering System

While some found the AI ordering system efficient, many others expressed frustration with it, noting that it often led to incorrect orders or additional complications.
  • RF
    Roy Furr
    3 days ago
    5.0
    Clean restaurant, friendly employees
  • OS
    Omar Shehata
    Feb 22, 2026
    1.0
    Gave me used napkins with my food and then I found a cockroach in my fries
  • RS
    Randy Smith
    Feb 5, 2026
    4.0
    Good but needs to be hot.
  • AR
    Andrew Rattray
    Jan 24, 2026
    3.0
    I thought the chicken was very greasy.
  • PB
    Pastora Janice Batista
    Jan 23, 2026
    1.0
    Disappointing Experience at Bojangles - Consistent Stock Issues and Poor Management I’ve visited this Bojangles several times between 8 PM and 10 PM, and each visit has left me frustrated. It’s incredibly disappointing to find that they are consistently out of stock on popular items like mashed potatoes and mac & cheese. It feels like they are doing this on purpose so people will be discouraged to go through with there orders! They also not even taking orders they’re making all the customers talk to an AI bot to put orders in making it a frustrating experience Then, when you pull up to the window, all you can see is a bunch of women always looking bad at all the customers like they a problem very aggressive and agitated will work. You can tell that they gossiping and hate looking at customers. The staff seems unmotivated, and the management is the laziest I’ve encountered. They clearly have no idea how to run the place efficiently. During a late-night drive-through visit, I was met with unhelpful attitudes each time it never changes and a lack of basic food items, despite having an hour left before closing….. says a lot about the laziness 😒 Customers are treated like an inconvenience, making the experience uncomfortable. I strongly believe management from corporate needs to be assessed and held accountable. Sending undercover personnel to observe the operations during these hours could reveal just how poorly things are being managed. I hope this feedback prompts some necessary changes to improve food availability and customer service.

Frequently Asked Questions About Bojangles

What are the typical operating hours for dine-in at Bojangles in Whitsett, NC?

Bojangles offers dine-in service daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.

Does Bojangles in Whitsett provide drive-through service?

Yes, the drive-through is open daily starting at 5:00 AM, closing at 10:00 PM on most days, with extended hours until 11:00 PM on Fridays and Saturdays, and 6:00 AM to 10:00 PM on Sundays.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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