Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and indifferent to customer needs.
Food Quality
Many customers reported issues with food quality, including dry, overcooked, or unsanitary food, with some stating that the chicken tasted burnt or old.
Wait Times
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant, often exacerbated by understaffing and inefficiency.
Cleanliness
Several reviews mentioned dirty dining areas and restrooms, indicating a lack of proper sanitation and maintenance.
AI Ordering System
While some found the AI ordering system efficient, many others expressed frustration with it, noting that it often led to incorrect orders or additional complications.
RF
Roy Furr
3 days ago
5.0
Clean restaurant, friendly employees
OS
Omar Shehata
Feb 22, 2026
1.0
Gave me used napkins with my food and then I found a cockroach in my fries
RS
Randy Smith
Feb 5, 2026
4.0
Good but needs to be hot.
AR
Andrew Rattray
Jan 24, 2026
3.0
I thought the chicken was very greasy.
PB
Pastora Janice Batista
Jan 23, 2026
1.0
Disappointing Experience at Bojangles - Consistent Stock Issues and Poor Management
I’ve visited this Bojangles several times between 8 PM and 10 PM, and each visit has left me frustrated. It’s incredibly disappointing to find that they are consistently out of stock on popular items like mashed potatoes and mac & cheese.
It feels like they are doing this on purpose so people will be discouraged to go through with there orders!
They also not even taking orders they’re making all the customers talk to an AI bot to put orders in making it a frustrating experience
Then, when you pull up to the window, all you can see is a bunch of women always looking bad at all the customers like they a problem very aggressive and agitated will work. You can tell that they gossiping and hate looking at customers. The staff seems unmotivated, and the management is the laziest I’ve encountered. They clearly have no idea how to run the place efficiently. During a late-night drive-through visit, I was met with unhelpful attitudes each time it never changes and a lack of basic food items, despite having an hour left before closing….. says a lot about the laziness 😒
Customers are treated like an inconvenience, making the experience uncomfortable. I strongly believe management from corporate needs to be assessed and held accountable. Sending undercover personnel to observe the operations during these hours could reveal just how poorly things are being managed.
I hope this feedback prompts some necessary changes to improve food availability and customer service.
What are the typical operating hours for dine-in at Bojangles in Whitsett, NC?
Bojangles offers dine-in service daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
Does Bojangles in Whitsett provide drive-through service?
Yes, the drive-through is open daily starting at 5:00 AM, closing at 10:00 PM on most days, with extended hours until 11:00 PM on Fridays and Saturdays, and 6:00 AM to 10:00 PM on Sundays.
What types of meals can I expect at Bojangles restaurant?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
Can I order Bojangles food using a mobile app?
Yes, you can order using the Bojangles app available on both Apple App Store and Google Play Store.
What payment methods are accepted at Bojangles in Whitsett?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Does Bojangles provide catering and takeout services?
Yes, Bojangles offers catering, takeout, and delivery options for your convenience.
Is Bojangles family-friendly and accessible?
Yes, Bojangles welcomes families and has wheelchair accessible entrances, parking, and restrooms.
What other fast food restaurants are located near Bojangles in Whitsett?
Nearby fast food options include Chick-fil-A, McDonald's, Domino's Pizza, and Jersey Mike's Subs, providing a variety of choices if you're exploring dining options in the area.
Are there any nearby coffee shops or cafes to Bojangles in Whitsett?
Yes, Starbucks is located close to Bojangles, which is convenient if you want to grab a coffee or smoothie before or after your meal.
What nearby places can I visit along with my Bojangles visit for added convenience or shopping?
You can visit several nearby locations such as Rumple Family Christmas Tree Lot for seasonal shopping, Stoney Creek Village Shopping Center for clothing and retail stores, and Marathon Gas or Circle K for fueling your vehicle nearby.
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