Bojangles

3.0
1079 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
6403 Burlington Road, Whitsett, NC
27377, United States

Hours

Reviews

3.0
1,079 reviews
5 stars
312
4 stars
189
3 stars
151
2 stars
85
1 star
342

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, indifferent, or untrained.

Food Quality

Food quality was inconsistent, with reports of dry, overcooked, or unsanitary food preparation.

Wait Times

Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.

Cleanliness

The restaurant was often described as dirty, with unclean tables and restrooms, contributing to a negative dining experience.

AI Ordering System

While some found the AI ordering system efficient, many others criticized it for inaccuracies and a lack of human interaction.
  • PL
    Princess Love
    2 days ago
    5.0
    This place is simply amazing and I don’t seem to understand why other customers are so rude to the employees. The employees were so nice and helpful
  • JJ
    Jorge
    2 days ago
    1.0
    Le pedí la orden de tres piezas de pollo I le dije quiero dos pechugas u un muslo I me compraron de más. No sé por q será eso I los empleados son repunantes I no saven como a tender a los clientes por favor manden a una persona I cubierta para q vean como tratan a las personas
  • MF
    Mitch Fleig
    Dec 28, 2025
    5.0
    This is my third visit to this location. Each time was takeout from the drive through. Just a heads-up. Your order is taken by an automated voice recognition system. At first I was a little set back by it. However, now that I've been through it three times, I will say it is very accurate. I have never had to repeat anything. It really seems to speed up the drive thru. As far as the food, it was hot and very tasty. The lady at the window was super friendly. She had my order in her hand when I pulled up. If I'm in the area it is my goto breakfast spot.
  • JS
    John Stone
    Dec 11, 2025
    3.0
    The food was ok but the customer service is awful. I'm happy they have AI in the drive thru taking orders because that limits the contact with the not so friendly employees.
  • RS
    Roxanne Scruggs
    Dec 5, 2025
    1.0
    Absolutely horrible management! Rude! Never gets the orders right! Going throw the drive thru always have to park to go in to get the order corrected then the workers get mad then management gets mad and had an attitude and rude because we request to have it fixed because they got it wrong! This happens every single time we go here we try to give them second chances and boom still happens. Absolutely horrible.

Frequently Asked Questions About Bojangles

What are the typical operating hours for dine-in at Bojangles in Whitsett, NC?

Bojangles offers dine-in service daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.

Does Bojangles in Whitsett provide drive-through service?

Yes, the drive-through is open daily starting at 5:00 AM, closing at 10:00 PM on most days, with extended hours until 11:00 PM on Fridays and Saturdays, and 6:00 AM to 10:00 PM on Sundays.