Wendy's

3.7
1110 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Whiteville, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Whiteville, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
311 Washington St, Whiteville, NC
28472, United States

Hours

Reviews

3.7
1,110 reviews
5 stars
449
4 stars
271
3 stars
170
2 stars
74
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude behavior and slow service.

Order Accuracy

Numerous customers reported issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and bathrooms.

Food Quality

While some customers enjoyed the food, others noted that it was often not prepared correctly or was served cold.

Management Issues

Several reviews highlighted poor management practices, including lack of support for staff and negative attitudes towards customers.
  • CO
    Christina Owens
    Nov 17, 2025
    2.0
    Two days no chili
  • JB
    Joshua Bowen
    Nov 11, 2025
    1.0
    Some of the employees at this location are extremely rude, even when you are as nice as can be to them. For instance, they lost my mobile order one time, then when I showed the receipt, accused it of being fake because the price didn’t match up. It didn’t match up because I used a Wendy’s mobile app reward. Usually don’t have a good experience here, it’s not just this one time. I like Wendy’s food but I avoid this specific location
  • DS
    David Autry Sr
    Nov 9, 2025
    1.0
    Poor excuse for a Wendy's. Long wait, cold food, dry service and atmosphere. I'll never eat here again, I've ate here a few times, and it's been terrible Everytime. So I'll never go back I'll never recommend this Wendy's to eat at in whiteville.
  • RJ
    Rochelle James
    Nov 3, 2025
    4.0
    The order was incorrect and syrup was not in the bag for French toast sticks.
  • SS
    shirla steele
    Sep 15, 2025
    2.0
    My large family is traveling through the area. The family split up to eat & stopped for Wendy’s & Hardee’s. They are side by side. Of course the kids wanted Wendy’s & they are very picky eaters. I specified my order & a part of it was incorrect. So I go back for corrections. The staff was sweet when attempting to assist with the discrepancy, then the manager Who Took My Order seemed to be a bit frustrated that I returned with an issue. She said a few things to the staff as if I was not present. I did not respond just requested the corrections to be made. I said all this to say. The paying customers should not have to deal with any attitude or back and forth. If it’s paid for and incorrect, just correct the order to maintain Great Customer Service. I won’t be going back to this location, I ended up going over to Hardee’s to complete my order. I did love the great customer service that the employees displayed to us. Management should set a positive tone for the staff & patrons. Hopefully this spill helps. Be Blessed

Frequently Asked Questions About Wendy's

Is Whiteville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.