Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Numerous reviews highlighted slow service, with long wait times for food, especially during drive-thru.
Employee Attitude
While some customers praised friendly staff, others noted unprofessional behavior and rudeness from management.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary bathrooms.
Food Quality
Mixed feedback on food quality, with some enjoying their meals while others received cold or poorly prepared items.
JC
John Caudle
6 days ago
5.0
Yummy 😋🤤 delicious
TT
Tommy Allen Taylor
Nov 17, 2025
2.0
Yes they were busy but lady on front line was unfriendly. Took man in front of me 20 minutes to get a cup of coffee. Man asked politely but she had smart comments to make and waited on other people before getting him a simple coffee. Another worker had to get it.
Manager was too quiet and not helpful leading her team. The other McDonald's in town is much better at customer service.
DD
Deanna Duncan
Oct 17, 2025
1.0
How can a hamburger a quarter pounder that is and a small french fry cost $11.61 they overcharged me and I was not able to go back to the store and they wouldn’t answer the phone when I tried to call
XR
Xavy Romero
Oct 13, 2025
5.0
Excelente servicio las muchachas qué hablan español hacen un magnífico trabajo
What are the regular business hours for McDonald's at 1408 S Madison St, Whiteville, NC?
McDonald's at 1408 S Madison St, Whiteville, NC is open daily from 5:00 AM to 11:00 PM.
During which hours is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What delivery services are available and what are their hours for this McDonald's?
Delivery service is available daily from 5:00 AM to 9:30 PM on weekdays and Sunday, and until 10:30 PM on Friday and Saturday, with curbside pickup also offered.
How can I place an online order for delivery or pickup at this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android for convenient ordering.
What payment options does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer WiFi and mobile ordering services?
Yes, this McDonald's offers WiFi, mobile ordering, mobile offers, McDelivery, gift cards, and drive-thru services.
Where can I find the full menu for McDonald's at 1408 S Madison St?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby places can I visit before or after dining at McDonald's on S Madison St?
Nearby you can visit Southern Sizzler for southern-style dining, Franco's NY Pizza & Subs for pizza and subs, or The Donut Shop & Restaurant for donuts and breakfast.
Are there any fitness or wellness centers near McDonald's on S Madison St?
Yes, Body Shapers Gym and Fitness Center is nearby, offering gym and active life services for fitness enthusiasts.
What other services or shops are close to McDonald's that might be useful for customers?
Customers can also find Enterprise Rent-A-Car for car rentals, Arnold's Barber Shop for grooming, and Coinme for financial services like ATMs nearby.