Brand Certified
McDonald's
3.7(996 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1408 S Madison St, Whiteville, NC
28472, United States
Certified by McDonald's • Mar 01, 2026
(910) 642-6871
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
996 reviews
5 stars
412
4 stars
234
3 stars
154
2 stars
72
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews mentioned cold or poorly prepared food, including burnt items and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Customer Service
While some employees received praise for their friendliness, many reviews highlighted rude or unhelpful staff interactions.
- MMMarvin McIntyre1 day ago1.0I just stopped there this morning and ordered a large black ice coffee with 6 pumps of liquid sugar (don't judge me lol) anyway, she tried to charged me $7.41 even though multiple signs advertise any size for $1. I left without a purchase that's insane!!!
- SGSteven GeraldFeb 20, 20261.0Sucks
- JGJoann GuytonFeb 12, 20265.0Took to long to get my food when people that came in after me were getting there's.
- CPCarrie PichlerJan 4, 20261.0Absolute worst service we have ever experienced.
- MMMaryDec 17, 20251.0Horrible service and completely unprofessional staff at the Whiteville McDonald’s locations. My first visit was at the JK Powell Blvd location. I placed a dine‑in order and was made to wait over 30 minutes just to pick up my food. By the time it was ready, my entire order was cold, and my guests had to eat without drinks because the staff never brought them out. That is disgusting and unacceptable. On my second visit at the Madison Street location, I went through the drive‑thru. Once again, the fries were cold. When I politely asked for hot fries, the front window attendant seemed willing to help, but a staff member in the back got offended and started shouting and swearing, insisting the fries were “hot as hell.” Being cursed at by employees for simply asking for fresh food is beyond unprofessional. Both experiences show a clear pattern of horrible service, disrespectful staff, rude customer service, and vulgar language. When these restaurants were under Rust Enterprises, issues were handled professionally. Now, it feels like they let anyone play with your food and disrespect customers. I will not be back. Other McDonald’s locations — Hope Mills, Fayetteville, and Elizabethtown — are far better than this sorry excuse. Columbus County McDonald’s has lost my business.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 1408 S Madison St, Whiteville, NC?
McDonald's at 1408 S Madison St, Whiteville, NC is open daily from 5:00 AM to 11:00 PM.
During which hours is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What delivery services are available and what are their hours for this McDonald's?
Delivery service is available daily from 5:00 AM to 9:30 PM on weekdays and Sunday, and until 10:30 PM on Friday and Saturday, with curbside pickup also offered.
How can I place an online order for delivery or pickup at this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android for convenient ordering.
What payment options does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer WiFi and mobile ordering services?
Yes, this McDonald's offers WiFi, mobile ordering, mobile offers, McDelivery, gift cards, and drive-thru services.
Where can I find the full menu for McDonald's at 1408 S Madison St?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby places can I visit before or after dining at McDonald's on S Madison St?
Nearby you can visit Southern Sizzler for southern-style dining, Franco's NY Pizza & Subs for pizza and subs, or The Donut Shop & Restaurant for donuts and breakfast.
Are there any fitness or wellness centers near McDonald's on S Madison St?
Yes, Body Shapers Gym and Fitness Center is nearby, offering gym and active life services for fitness enthusiasts.
What other services or shops are close to McDonald's that might be useful for customers?
Customers can also find Enterprise Rent-A-Car for car rentals, Arnold's Barber Shop for grooming, and Coinme for financial services like ATMs nearby.
Brand Certified Facts from McDonald's
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Certified March 01, 2026Yext Knowledge Graph
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