McDonald's

3.6
1928 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1110 N Jk Powell Boulevard, Whiteville, NC
28472, United States

Hours

Reviews

3.6
1,928 reviews
5 stars
716
4 stars
485
3 stars
321
2 stars
132
1 star
274

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including filthy bathrooms and dirty dining areas.

Service Quality

Customer service was frequently criticized, with reports of rude staff, incorrect orders, and long wait times.

Food Quality

Several customers reported receiving cold or incorrect food items, with complaints about missing sauces and poorly prepared meals.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food at certain visits, indicating variability in service.

Drive-Thru Efficiency

The drive-thru was noted to be quick and efficient in some instances, contrasting with longer wait times inside.
  • WM
    William Martin
    Nov 10, 2025
    5.0
    Great customer service. Drive tru very friendly
  • JM
    Judi Maddox
    Nov 3, 2025
    5.0
    After watch the movie Founder, I did not think I would go to McDonald's again, but this McDonald's location changed my mind! After standing at the counter of the Arby's across the street for over 5 minutes without so much as a hi, we left and walked across the street to McDonald's. I felt like I was at an old school McDonald's. The kind of McDonald's where the employees welcome you, are courteous and seem happy to do it. This location checked all the bare minimum boxes ... (extremely) clean restrooms, hot food, correct order delivered to our table and employees who smiled and offered to assist when needed. I was so impressed, I had to take a moment to say thank you to one of the employees for taking time to do things the right way. Even more impressive, I dont recall seeing a tip jar on the counter! Thank You McDonald's in Whitesville, NC.
  • HH
    Holly
    Nov 3, 2025
    3.0
    I just went there this morning and asked for TWO hash browns. I only got ONE. That's not the only time they've screwed up my order.
  • WO
    William Çockerham
    Oct 25, 2025
    3.0
    Good service, bathrooms in the men's no soap and both bathrooms smelled, and not a food! Kitchen working area filthy
  • AD
    Avyanna Devonshi
    Oct 23, 2025
    1.0
    The workers at the Whiteville, NC location are always friendly but I do question the cleanliness of the food when a manager CHOOSES to place a nasty trashcan covered at the bottom with food and spilled liquids in a window to drive thru customers at the FIRST window. To order your food and pull up to the first window to see a dirty trashcan sitting right next to Halloween happy meals buckets that go to innocent litttle kids! Come on now that’s just LAZY not to mention NASTY! A trashcan should be on the floor not in a window next to and touching products your going to give to little children…..You mean to tell me there was NOTHING else that could have been put in that window besides a NASTY trash can?? McDonald’s you have got to do better!

Frequently Asked Questions About McDonald's

What are the operating hours for drive-thru at McDonald's on Jk Powell Boulevard in Whiteville, NC?

The drive-thru is open 24 hours every day of the week.

When can I order delivery from this McDonald's location?

Delivery is available from 5:00 AM to 9:30 PM on most days, with extended hours until 10:30 PM on Fridays and Saturdays.