Dunkin'

Reviews

• TW

  Tommy Webb

  6 days ago
  1.0
  Stopped this morning departing for a trip. We decided to go inside to order so we would not take up time in the drive thru lane. There were three people working and not a single one of them acknowledged us to say good morning, welcome or to take our order. Apparently to now you have to order from a screen with zero interaction from a human. We got our food, the coffee was good but loaded with grounds but the avocado toast and wake up wrap were pretty good. If this is what service is coming to these days I hope Dunkin’ pays well, we will not be back. We were in the resturant probably for 15 minutes and not a single word to us from a human and it was obvious the drive thru was the priority as when we entered we were the only customers in the store, and it took 15 minutes to get our food. While there another customer came in could manage the screen got zero help from the employees and then left. Recommendation: if you do not want to interact with people of provide customer service just lock the front door and do drive thru only.
• MB

  Mel. Black

  Oct 29, 2025
  1.0
  We have been coming to this location the past 2 months spending $50 to $60 dollars a week and from day one we had a slite issue with the drive through female Jenna all because we got ice water and it had another flavor in it, so we asked for another water! I finally said its all good just give me a bottle water! Numerous times we have to say the same thing over and over at drive thru and all we request is scoops of ice-cream without a lid because when you pull it off it leaks on our clothes and inside the car, another time the ice-cream was literally running off the lid before we even got it handed to use out the window! Also on another visit the coffee was very bitter and no matter the sweetener it doesn't help so we just got stuck on ice-cream and that particular night the guy made it over and we just asked to get our money back. We continued going because we just wanted ice-cream without a lid (how can you mess that communication up) Tonight we went there and tried too get 2scoops of ice-cream without a lid....Jenna at the drive thru told us to pull around.....then stated her manager Mike Patel said not to serve yall! We thought it was a joke at 1st because we thought we had a great rapport with her because she usually after the 1st mishap got our order correctly each time....no she said that employees state we cause problems each time we come...wow...mind you...all we ask for is ice-cream without a lid!! These young folk are rude, no home training and we feel we were racially profiled now! Especially after reading so many bad Google Reviews.....but they still got served.....we were told we couldn't even place a order? Unbelievable!! We getting reprimanded because as a customer we have rights and if we request NO LIDS....what is the real issue?
• AM

  Anony Mous

  Oct 27, 2025
  4.0
  The service and product is always pretty decent. One of the better Dunkins in terms of consistency. Not trying to embarrass anyone, but my issue is with the hygiene of one of the staff members in particular. Coming through the drive thru to get my order, I get a huge wave of armpit, and it invades the entirety of my car. To that extreme, it’s honestly kind of offensive. I don’t like whiffing it for two seconds in the drive thru, so I couldn’t imagine if I was a staff member and had to work with this individual all day. There are plenty of creative ways on Earth to offend people if that’s your prerogative—don’t let it be your stench that does all the work 🥴
• AG

  Ade Gregory

  Oct 13, 2025
  5.0
  Never been in a dunkin. Food was good. Staff were awesome. It was clean and everyone seemed happy.
• DS

  D S

  Oct 9, 2025
  1.0
  Dirty floors and rude young staff. They bagged up my orders wrong and didn’t apologize. Luckily I checked in the store. Every time I went the employees were rude. Also, they deleted my last review for mentioning a delivery platform.

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