Arby's

3.8
1068 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1201 N. Jk Powell Blvd., Whiteville, NC
28472, United States

Hours

Reviews

3.8
1,068 reviews
5 stars
456
4 stars
288
3 stars
119
2 stars
69
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and understaffing, leading to frustration.

Food Quality

Mixed reviews on food quality; some enjoyed the roast beef and sides, while others complained about old oil and incorrect orders.

Cleanliness

The restaurant was noted for being clean, although some customers mentioned issues with overflowing trash and dirty tables.

Staff Attitude

While some reviews praised friendly staff, others reported unprofessional behavior and rudeness from employees.
  • IH
    IC Hookah
    3 days ago
    5.0
    This place is pretty clean from the dining area to the restroom I would recommend
  • DF
    Dave Ellegood (#FatAstro)
    Jan 2, 2026
    3.0
    Fast food is not what it used to be!
  • BB
    Barbara Blackwell
    Dec 28, 2025
    1.0
    I'm give them 1 star because you have to give them a star rating in order to leave a review but it deserves no stars. There's a girl in here with braids falling out her hair and it looks like she was electrified and her back skin is showing where her shirt has rode up so far. The managers yelling for a wipe down and sweep up and all her employees go to the bathroom. This restaurant needs a bull wip applied to the professionalism and how to wear a uniform and hair right. I do not plan on going to this restaurant in the future and we usually go 2 times a week thru the drive thru but now I seen the interior Im thinking otherwise.
  • AD
    amilia dv
    Dec 25, 2025
    4.0
    If you like Arby's, then you will like it. This is the same as other ones and the food is what you expect
  • DB
    Dana Bartlett
    Dec 18, 2025
    1.0
    I stopped in at this Arby's about 4 months ago on my way home from a trip. At that time, the food and service were just terrible. I did not leave a review, but I did call the manager the following day. I like to notify management before leaving a negative review. I stopped in again yesterday (12/17) at 3:15 pm. I was the only one in the dining room, there were cars coming through the drive-thru.it took 22 minutes to get my food. I could clearly see the person making our sandwiches. EVERYTHING was heated in the microwave. When I got home with our food, it was terrible! The photo of the burned bun was the beef -n- cheddar. There was not nearly enough beef and no cheese to speak of. The meat in all the sandwiches tasted like heated left over meat. The curly fries were overcooked and tasted like old grease. The total bill was $29.32. I've never been to an Arby's where the food was such poor quality. So, yesterday was my 2nd visit to this Arby's and it will definitely be my last.