Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality; some customers enjoyed their meals while others reported cold or poorly prepared food.
Service Speed
Service is often slow, with many customers experiencing long wait times and incorrect orders.
Staff Attitude
Staff attitude varies; some customers praised friendly service, while others reported rudeness and unprofessional behavior.
Cleanliness
Cleanliness is inconsistent; some customers noted clean facilities, while others reported dirty dining areas.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders.
MH
Melanie Holt
Nov 17, 2025
4.0
Slow drive thru service at time
TP
tammera porter
Oct 20, 2025
4.0
I mean they’re at the top of the fast food chain still fast food but they make a good burger…
NM
Nicole McKiernan
Sep 26, 2025
5.0
My favorite fast food place in Ashe County!
DD
Dee
Sep 11, 2025
5.0
Good, hot food and service is fast and friendly.
AC
Amy Currle
Jul 15, 2025
5.0
Wendy's West Jefferson always works so hard to take care of their customers. They always go the extra mile to take care of us And Lord knows this location is super busy and half the time they're short staffed so it says a lot about the people who work there.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in West Jefferson, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter West Jefferson, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (336) 246-2594.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 69 West Jefferson Wendy’s serve breakfast?
Yes, this Wendy’s location in West Jefferson, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of the Wendy's at 1380 Mount Jefferson Road, West Jefferson, NC?
Wendy's is open daily from 6:30 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service from 6:30 AM to midnight every day.
Can I order Wendy's food for delivery or takeout near West Jefferson, NC?
Yes, Wendy's offers delivery and takeout services via their app or website at order.wendys.com.
Is breakfast served at the Wendy's on Mount Jefferson Road?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee and sides via order.wendys.com or the mobile app.
What payment methods does this Wendy's accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I provide feedback or contact the Wendy's at 1380 Mount Jefferson Road?
You can call (336) 246-2594 directly, use Wendy's Contact page for live chat or call 888-624-8140 for Customer Care. Feedback can also be submitted via Wendy's Customer Satisfaction Survey online.
Where can I find the Wendy's menu and nutrition information?
Menus, nutrition, and allergen information are available on Wendy's menu website, mobile app, and in-restaurant nutrition posters.
Are there other fast food restaurants near this Wendy's in West Jefferson?
Yes, nearby fast food restaurants include Subway, Little Caesars Pizza, Domino's Pizza, and another Wendy's location.
What local attractions can I visit near Wendy's at 1380 Mount Jefferson Road?
You can visit Mount Jefferson State Park nearby for outdoor activities before or after your meal at Wendy's.
Are there any nearby services where I can ship packages or take care of automotive needs near Wendy's?
Yes, UPS Authorized Shipping Outlet is close by for shipping needs, and AutoZone and Steve Johnson Auto World Inc. offer automotive parts and repairs nearby.