Brand Certified
Wendy's
3.7(709 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1380 Mount Jefferson Road, West Jefferson, NC
28694, United States
Certified by Wendy's • Mar 01, 2026
(336) 246-2594
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/nc/west-jefferson/1380-mount-jefferson-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in West Jefferson, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s West Jefferson, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.7
709 reviews
5 stars
273
4 stars
181
3 stars
114
2 stars
47
1 star
94
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff interactions.
Food Quality
Several reviews highlighted concerns about food quality, including cold, overcooked, or improperly prepared items.
Cleanliness
Mixed feedback on cleanliness; some customers noted dirty dining areas while others mentioned clean facilities.
Management
Feedback indicates inconsistency in management quality, with some praising improvements while others reported poor management practices.
- ZEZachary EmersonFeb 14, 20261.0Unfortunately the service and quality have come way down at this location. Just came through the drive thru and had some complications with our order. They also had us pull forward (while there were no other vehicles in the drive thru) without giving us our drinks. Not sure what’s going on, but wanted to share my experience.
- TTtony talleyJan 15, 20262.0Ordered a 4 piece tenders combo. 2 of the 4 tenders were barely bigger than nuggets. Overcooked and room temperature at best. Fries were fresh but not even half full. Over $12 for this service is unacceptable! Skeptical of coming back to this location.
- MTMadison TrivetteDec 21, 20252.0Rude staff, did not get my order correct. (Was an online order so wasn’t just a they didn’t hear me) when asked to fix the sauce atleast that they got wrong, worker goes “ugh yeah” proceeds to shove his hand in the bag (whilst it’s still in my hands) to take out the wrong sauce and literally throw a correct bbq sauce in.
- LSLaddie SidersDec 18, 20255.0Since Allen Bare has become the managers things have improved drastically.
- LLLacyNov 25, 20251.0❌❌Wendy’s urgently needs a health inspection and a manager who understands the importance of food safety. Ignoring or dismissing customer concerns about potentially contaminated food is unacceptable and unprofessional❌❌ I ordered my mother a taco salad, and when she grabbed the bag of tortilla strips, it appeared to have been chewed open. The tear looked like something a rodent would make—unless an employee is chewing open the bags before putting them into to-go orders, which I highly doubt. My mother called the restaurant and spoke with the manager, Mason. Mason didn’t seem to be very concerned and came across as if he couldn’t care less! He said he checked the box the strips come in and didn’t see any chew marks, but that doesn’t change the fact that the individual bag in our order was clearly compromised. This is a major food safety concern and completely unacceptable‼️‼️‼️‼️‼️
Frequently Asked Questions About Wendy's
Is 69 West Jefferson Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of the Wendy's at 1380 Mount Jefferson Road, West Jefferson, NC?
Wendy's is open daily from 6:30 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service from 6:30 AM to midnight every day.
Can I order Wendy's food for delivery or takeout near West Jefferson, NC?
Yes, Wendy's offers delivery and takeout services via their app or website at order.wendys.com.
Is breakfast served at the Wendy's on Mount Jefferson Road?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee and sides via order.wendys.com or the mobile app.
What payment methods does this Wendy's accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I provide feedback or contact the Wendy's at 1380 Mount Jefferson Road?
You can call (336) 246-2594 directly, use Wendy's Contact page for live chat or call 888-624-8140 for Customer Care. Feedback can also be submitted via Wendy's Customer Satisfaction Survey online.
Where can I find the Wendy's menu and nutrition information?
Menus, nutrition, and allergen information are available on Wendy's menu website, mobile app, and in-restaurant nutrition posters.
Are there other fast food restaurants near this Wendy's in West Jefferson?
Yes, nearby fast food restaurants include Subway, Little Caesars Pizza, Domino's Pizza, and another Wendy's location.
What local attractions can I visit near Wendy's at 1380 Mount Jefferson Road?
You can visit Mount Jefferson State Park nearby for outdoor activities before or after your meal at Wendy's.
Are there any nearby services where I can ship packages or take care of automotive needs near Wendy's?
Yes, UPS Authorized Shipping Outlet is close by for shipping needs, and AutoZone and Steve Johnson Auto World Inc. offer automotive parts and repairs nearby.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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