Brand Certified
McDonald's
3.5(1110 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
11 Ashemont Dr, West Jefferson, NC
28694, United States
Certified by McDonald's • Mar 01, 2026
(336) 246-3061
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,110 reviews
5 stars
378
4 stars
278
3 stars
174
2 stars
89
1 star
191
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times at both the drive-thru and inside, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food preparation.
Staff Attitude
While some customers praised individual staff members for their friendliness, others reported rude behavior and lack of acknowledgment from employees.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others mentioned dirty tables and unsanitary conditions.
Payment Issues
Several customers experienced problems with payment methods, particularly with card payments being unavailable.
- DGDasiel Gonzalez GarciaFeb 19, 20261.0Llevo mas de tres noches viniendo a esta McDonald's y no tienen servicio de tarjeta solo cobran cach según el sistema esta caído. No creo un dia puede pasar pero ya todos las noche es un poco extraño. Para mi pésimo lugar. I've been coming to this McDonald's for over three nights now, and they don't accept card payments; they only accept cash, claiming the system is down. I don't think it could happen once in a while, but it's happening every night, which is a bit strange. For me, it's a terrible place.
- SRSandy RogersFeb 9, 20265.0I went to the drive thur so that's why no Rating for atmosphere. I am on weight watchers and one of my go to treats is an ice cream cone from McDonald's. Very good and low points
- JEJamie EldrethJan 20, 20265.0Great service smiles for everyday < miles >
- GSGeorge StillwellDec 21, 20251.0This has got to be one of the slowest Mcdonalds in the entire Mcdonalds organization and this area of the country! They say there is nothing certain in life but death and taxes, well add this slow Mcdonalds to the list. The only time I even consider coming here is if the drive-thru line is at the speaker. Even then you are in jeopardy of a 30 min wait. Then when you finally get to the speaker, they leave you hanging with no acknowledgement, "Hello", "It will be a moment" or nothing. You don't know to keep waiting or if all the employees finally walked out, quit or what. And the next pain point for me is that 80% of the time they never fill the fries up! No big deal unless you choose fork over the upcharge to get more fries and then you get screwed getting the same amount as a regular. Most times it's only half filled at best. Ray Croc would roll over in his grave All employees here need to watch "The Founder" movie so they see how far off they are from the Mcdonalds standard.
- EMEvelyn MendezDec 21, 20251.0I asked for a caramel frap and they had no whipped cream, one of the worst things ever
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in West Jefferson, NC?
McDonald's West Jefferson is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the McDonald's on 11 Ashemont Dr offers drive-thru service daily from 5:00 AM to 11:00 PM.
Can I order food for delivery or pickup at this McDonald's?
McDonald's offers curbside pickup; however, delivery services are currently not available as delivery hours indicate closed all week.
What payment options are accepted at McDonald's West Jefferson?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app to order from McDonald's in West Jefferson?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Where is McDonald's located in West Jefferson?
The address is 11 Ashemont Dr, West Jefferson, NC 28694, US.
Are there nearby grocery stores where I can shop after visiting McDonald's?
Yes, Ingles Markets, a grocery store with pharmacy and bakery services, is located nearby and makes a convenient stop after your meal.
What other fast food restaurants are near McDonald's West Jefferson?
Nearby fast food options include KFC and Taco Bell/KFC, which are great alternatives or complementary spots to visit.
Are there nearby coffee shops where I can get a drink before or after McDonald's?
Yes, Starbucks and Coffee House Diner are nearby coffee shops where you can enjoy a beverage alongside your visit to McDonald's.
What services does this McDonald's location offer?
This McDonald’s location offers drive-thru service, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi to enhance customer convenience.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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