Dunkin'

2.7
191 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wesley Chapel, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6312 Weddington Rd, Wesley Chapel, NC
28104, United States

Hours

Reviews

2.7
191 reviews
5 stars
64
4 stars
11
3 stars
8
2 stars
19
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow response times, and incorrect orders.

Inconsistency

Many reviews highlighted inconsistency in drink and food quality, with complaints about incorrect orders and varying taste.

Cleanliness Issues

Several customers noted unsanitary conditions, including dirty bathrooms and unkempt dining areas.

Management Concerns

Feedback indicated a lack of effective management and training, leading to staff inefficiency and poor customer interactions.

Product Availability

Customers expressed frustration over frequently unavailable menu items, particularly donuts.
  • RN
    Rai Nicole
    Nov 8, 2025
    1.0
    This location is terrible! I ordered a loaded hashbrown and they gave me a cup of cold cheese and huge slices of burnt bacon. And they didnt give me the sandwich i ordered had to go in and get the correct one. The fact this has happened twice now, there’s no excuse.
  • JJ
    John
    Oct 28, 2025
    1.0
    I’ve never been somewhere, where they complain all the time. My drink wasn’t mixed at all. I only come here in the afternoons now because my coffee will taste awful if I don’t.
  • MM
    Mary Mentzer
    Oct 25, 2025
    1.0
    So slow, took the car ahead of us 10 minutes to get one drink. Went inside another day and they were only helping drive through and it took 20 minutes to get donuts, no drinks
  • AD
    Alexandria D
    Sep 13, 2025
    1.0
    Every time my family goes here the coffee and the service is so deeply inconsistent. Constantly when we ask for a latte, they give us just regular coffee that tastes like lukewarm bean water. We always have to triple check if they understand the order and then also check the bag. This wouldn’t matter if we weren’t paying extra for milk. Then we will ask for dark roast and they don’t have that. The ratio of milk to coffee is always off. And they should stop selling espresso drinks if they consistently are so confused by them. Maybe the turnover is high which is a management issue because how are none of them trained? I’m aware this is Dunkin. I don’t mean to sound like a coffee snob but I’m from Boston and I know what a regular coffee should taste like. 2.87 for terrible regular coffee is ridiculous.
  • JM
    Joey Mole
    Aug 29, 2025
    1.0
    Disgusting, saw a kid spit in a coffee, never going there again ill make my own

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Wesley Chapel, NC?

Dunkin' is open Monday to Friday from 5:00 AM to 8:00 PM, and on weekends from 6:00 AM to 8:00 PM.

Does Dunkin' in Wesley Chapel offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.