Wendy's

3.1
252 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2297 Wendell Falls Pkwy, Wendell, NC
27591, United States

Hours

Reviews

3.1
252 reviews
5 stars
96
4 stars
30
3 stars
15
2 stars
18
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Speed

Some customers praised the fast service, while others reported extremely long wait times, especially in the drive-thru.

Food Quality

Food quality was inconsistent; some customers received hot and fresh meals, while others complained about cold or poorly prepared food.

Customer Service

Customer service was frequently criticized for being rude and unprofessional, with several reports of staff having negative attitudes.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty tables and unsanitary conditions.
  • HB
    Hannah Barrett
    Nov 17, 2025
    1.0
    The worst experience I’ve had here. They were rude over the intercom at the drive thru, didn’t put the condiments in the bag for my baked potato, baked potato was obviously thrown together and looked terrible, also didn’t give me a fork for it. They handed me a drink that wasn’t mine and before I could say anything about it or what I was missing they shut the window and walked away.
  • JH
    Joy Heim
    Nov 15, 2025
    1.0
    Took a while to my meal. I ordered at the kiosk for dine in and they made it to-go. Ultimately- they couldn’t make a chicken wrap. Tried twice. And chicken was dry.
  • TS
    Tyler Smith
    Nov 1, 2025
    1.0
    This location never care about quality & is always a smart mouth young person working in the drive thru, the food isn’t fresh at all I highly recommend going to Culver’s across the street or go to Knightdale cookout for quality , us customers work to hard for our money for poor quality food & service.
  • VW
    V W
    Oct 29, 2025
    4.0
    Store is busy all the time, employees working fast to get orders out, but they need more help. Store is clean but not one employee has a hair net and when you have bushy hair it should definitely be in a hair net. We dont want hair in our food. They need a large hair net for their hair while working with food and drinks.
  • DC
    D & D Pest Control Co.
    Oct 24, 2025
    5.0
    Wendy’s in Wendell, North Carolina – Pulled up to the drive-thru expecting the usual wait, but wow—these folks must have time-travel technology because my order was ready before my fries even had a chance to dream of being crispy! The food was hot, fresh, and downright delicious—like the burgers were personally serenaded by flavor angels. The service? Lightning-fast and friendly enough to make you forget it’s a drive-thru and not a VIP dining experience. A big shoutout to the team at Wendy’s in Wendell for keeping things running smoother than a frosty on a summer day. 👏

Frequently Asked Questions About Wendy's

Is 2297 Wendell Falls Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.