Dairy Queen Grill & Chill

3.4
803 reviews
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Business Details

112 Monticello Rd, Weaverville, NC
28787-8931, United States
(828) 645-7700
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
112 Monticello Rd, Weaverville, NC
28787-8931, United States

Hours

Reviews

3.4
803 reviews
5 stars
305
4 stars
133
3 stars
109
2 stars
53
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including long wait times, unresponsive staff, and rude behavior from employees.

Food Quality

Customers frequently reported issues with food quality, including cold or improperly prepared items, and a lack of available menu items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a low health inspection rating.

Staff Behavior

Many customers noted unprofessional behavior from staff, including goofing off and lack of attention to customers.

Customer Experience

Overall, the experience was marred by consistent complaints about management and operational issues, leading to dissatisfaction among patrons.
  • TJ
    Thomas Jacobs
    Jan 1, 2026
    3.0
    food was pretty good we got Burgers and cheese curds and onion rings for our meal. The ice cream maker was on the fritz so we settled for soda. The Pepsi was spitting out almost pure syrup so that was off the list as well. overall a disappointment.
  • HX
    Helix Xile
    Dec 28, 2025
    5.0
    The service was great and might I say young men who took my order and made our blizzards did an excellent job and they were very polite. The chicken. I think the bearded man on the grill was coughing on food.
  • SS
    Stacey Stinson
    Dec 26, 2025
    1.0
    Worst restaurant in Weaverville. I'm truly shocked they are still open. The staff is very immature and unprofessional. We sat in the drive thru for almost 10 minutes on 12/23 30 minutes before closing. No one answered the drive thru. No other customers in the drive thru or in the restaurant. Pulled around and there were at least 4 employees laughing and giggling at the drive thru window. My husband went in and was told they didn't have the December special blizzard... This is the 4th time we have experienced a similar experience at this location. Our daughter loves the blizzards. We will never stop at this location again.
  • KW
    Kara Warlick
    Dec 24, 2025
    1.0
    Literally just got a late lunch there, requested honey bbq strips, fries & a side. The strips were DROWNED in sauced, then, the fries were thrown on top of the tenders, and the side container was in the middle of the fries so everything is coated in sauce. I wish I could post pics on here!!!! Quality of this DQ gone downhillllll!!!!
  • SM
    Silvina Macagno
    Dec 23, 2025
    1.0
    Stood at the counter for over 10 minutes, could hear people talking and laughing in the kitchen. Asked if there was anybody there someone came out said “oh there is a lady in the lobby”, still another 10 minutes, ignored completely and walked out. This was at 1pm and they are open until 10pm. Pathetic.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Weaverville offer?

Dairy Queen Grill & Chill in Weaverville serves classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and more.

What are the opening hours of Dairy Queen Grill & Chill on weekends?

Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM on Saturdays and Sundays.