Dairy Queen Grill & Chill

3.3
794 reviews
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Business Details

112 Monticello Rd, Weaverville, NC
28787-8931, United States
(828) 645-7700
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
112 Monticello Rd, Weaverville, NC
28787-8931, United States

Hours

Reviews

3.3
794 reviews
5 stars
299
4 stars
133
3 stars
107
2 stars
54
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

Many reviews highlighted unsanitary conditions, with dirty tables and floors, contributing to a negative dining experience.

Food Quality

Customers frequently complained about cold, poorly prepared food, including melted ice cream and incorrect orders.

Staff Training

Feedback indicated that staff appeared untrained and overwhelmed, leading to mistakes and a lack of customer service.

Management Issues

Several reviews pointed to poor management and operational issues, such as broken equipment and inadequate staffing.
  • WD
    Wendy Delson
    2 days ago
    1.0
    The worst. All I wanted was a chocolate cone and a hotdog and they were out of both. This place has gone so downhill. Don’t waste your time.
  • SS
    Sarah Smithey
    Nov 13, 2025
    5.0
    Cute little Dairy Queen. Has a few inside seats, was clean, had nice staff, and good food.
  • DS
    Doug Shaw
    Nov 11, 2025
    1.0
    DO NOT DO BUSINESS HERE. I have been here many times and each time is a disappointment. Went here Nov 11, 2025 at 1053am, door was locked. Went through the C-store side, went in, and no one was at the order counter. Three young workers in back looking at phones. They did not know the front door was locked. I asked for the Veterans day offer from DQ. They did not know what I was talking about. No service. Would not give the Veteran's Day deal. Very poor store. In the past, I could not scan anything from the app.
  • SH
    Savannah Hudgins
    Nov 6, 2025
    1.0
    Ordered our food, was handed that pretty quickly. But then sat at the window for ten minutes waiting on our ice cream. (Mind you we’re the only ones in the drive through at this time) We could hear them laughing & goofing around inside. They then hand us our ice cream & we proceeded to ask “can we get come napkins?” And he shuts the window in our face & goes back to laughing & throwing a pice of garbage around like a basketball. Very very rude & inconsiderate individuals
  • JM
    Jessica McIntosh
    Nov 5, 2025
    1.0
    Waited at the counter with no one else in line for 5 minutes while being ignored by staff who were goofing off behind the counter.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Weaverville offer?

Dairy Queen Grill & Chill in Weaverville serves classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and more.

What are the opening hours of Dairy Queen Grill & Chill on weekends?

Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM on Saturdays and Sundays.