At Wendy’s in Waynesville, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Waynesville, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported receiving cold, old, or improperly prepared food, including incorrect orders and missing items.
Service Issues
Numerous reviews highlighted rude or unprofessional staff behavior, long wait times, and frequent mistakes with orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and a general lack of cleanliness.
Customer Service
While some reviews praised friendly staff, many others reported negative experiences with unhelpful or dismissive employees.
Drive-Thru Efficiency
Customers frequently complained about slow drive-thru service and long wait times, often exacerbated by staff inefficiency.
MP
Marcelino Gómez Patishtan
Nov 11, 2025
5.0
Me gustó la Hamburguesa y tiene buen sabor y las papas fritas 🍔🍟😀😋
MM
Mack87
Nov 1, 2025
5.0
The food tasted great but it took a while before someone took our order and all the tables were dirty and needed to be wiped down but other than that it was a good experience and my spicy chicken sandwich was delicious lol
MD
Mathew Defendini
Oct 26, 2025
2.0
Ignoring the rudeness of the service, the food was old, cold, the asiago chicken club didn't have bacon and had mayo instead of ranch, the burgers were made wrong, was missing nuggets, and one of the baked potatoes was wrong. But it was food, and not, like, a bomb or something. So 2 stars, just to be nice.
MS
Melissa Sales
Oct 23, 2025
1.0
Worst. Order was completely wrong. Fries seemed like they had been there all day. The employees should be ashamed to serve this kind of food.
AE
Americus Elizabeth
Oct 6, 2025
1.0
my sons fries in his kids meal was hard as a rock like they’ve been sitting there all day same with his chicken nuggets. My husband & i got chicken sandwiches one spicy one not both sandwiches were thrown together seems like someone just hates their job so much, our fries also were hard as a rock. our fries were throw in the bag seems like upside down.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Waynesville, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Waynesville, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (828) 452-2767.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 52 Waynesville Wendy’s serve breakfast?
Yes, this Wendy’s location in Waynesville, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's in Waynesville, NC?
Wendy's in Waynesville is open daily from 7:30 AM to midnight for dine-in, drive-thru, and takeout services.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 551 Russ Ave. offers drive-thru service daily from 7:30 AM to midnight.
Is Wendy's in Waynesville currently open?
Yes, this Wendy's is open and committed to serving quality food every day.
Can I order Wendy's for delivery near Waynesville, NC?
Delivery availability can be checked through the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at the Wendy's on Russ Ave.?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's Waynesville serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
Where can I find the menu and pricing for Wendy's in Waynesville?
Menu and pricing information is available at menu.wendys.com or in the Wendy's mobile app after selecting this location.
What nearby automotive services are available around Wendy's at 551 Russ Ave.?
Near Wendy's, you can find Crossroads Ford of Waynesville, Autobell Car Wash, Strickland Brothers 10 Minute Oil Change, Snappy Lube, and AutoZone for your automotive needs.
Are there other dining options near Wendy's in Waynesville?
Yes, nearby dining options include Burger King, Jose's Taco Truck, Papa Johns Pizza, and The Red Fox American Restaurant and Bar.
How can nearby places help me plan my visit to Wendy's at 551 Russ Ave.?
If visiting Wendy's, you can conveniently access automotive services like Crossroads Ford or get a car wash at Autobell Car Wash before or after your meal. You might also stop by nearby retail or beauty salons such as The Hair Chateau or 212 Mane Salon for additional errands.