Wendy's

3.7
1105 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Waynesville, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Waynesville, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
551 Russ Ave., Waynesville, NC
28786, United States

Hours

Reviews

3.7
1,105 reviews
5 stars
424
4 stars
287
3 stars
171
2 stars
71
1 star
152

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, old, or improperly prepared food, including incorrect orders and missing items.

Service Issues

Numerous reviews highlighted rude or unprofessional staff behavior, long wait times, and frequent mistakes with orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and a general lack of cleanliness.

Customer Service

While some reviews praised friendly staff, many others reported negative experiences with unhelpful or dismissive employees.

Drive-Thru Efficiency

Customers frequently complained about slow drive-thru service and long wait times, often exacerbated by staff inefficiency.
  • MP
    Marcelino Gómez Patishtan
    Nov 11, 2025
    5.0
    Me gustó la Hamburguesa y tiene buen sabor y las papas fritas 🍔🍟😀😋
  • MM
    Mack87
    Nov 1, 2025
    5.0
    The food tasted great but it took a while before someone took our order and all the tables were dirty and needed to be wiped down but other than that it was a good experience and my spicy chicken sandwich was delicious lol
  • MD
    Mathew Defendini
    Oct 26, 2025
    2.0
    Ignoring the rudeness of the service, the food was old, cold, the asiago chicken club didn't have bacon and had mayo instead of ranch, the burgers were made wrong, was missing nuggets, and one of the baked potatoes was wrong. But it was food, and not, like, a bomb or something. So 2 stars, just to be nice.
  • MS
    Melissa Sales
    Oct 23, 2025
    1.0
    Worst. Order was completely wrong. Fries seemed like they had been there all day. The employees should be ashamed to serve this kind of food.
  • AE
    Americus Elizabeth
    Oct 6, 2025
    1.0
    my sons fries in his kids meal was hard as a rock like they’ve been sitting there all day same with his chicken nuggets. My husband & i got chicken sandwiches one spicy one not both sandwiches were thrown together seems like someone just hates their job so much, our fries also were hard as a rock. our fries were throw in the bag seems like upside down.

Frequently Asked Questions About Wendy's

Is 52 Waynesville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.