Sonic Drive-In

Reviews

• GG

  Gillian G

  Dec 7, 2025
  2.0
  The first time they messed up my order I was able to get it remade and fixed after talking to the manager. She was very sweet. Thankfully I opened up my order, just to find that they in fact messed it up again! Went through the line and the manager made it herself. She mentioned to me that they were still training yes I totally get that. First time was a mistake, but the second time after a manager puts the order in with the word ALLERGY attached to it… and they mess it up again. That’s not taking the time to read the ticket before making the order. I felt rude opening my order right infront of the manager but could you blame me after two messed up orders?
• DD

  Don

  Dec 6, 2025
  1.0
  It’s been awhile since I worked at sonic so I’m sure things are different but common sense and listening skills have always been a requirement for working any job. If someone asked for something it’s probably because they want that item not something else and probably want it for may reasons, one maybe being they are allergic to certain items. How is it that every time I go to this location at least one thing I ask for is either made wrong or not even in my bag and I’m given something completely different? First it’s getting fries when asking for onion rings, then not getting the right burgers, straight missing half an order, then multiple trips where drinks are wrong and then I’ll ask for something to be taken off a sandwich and the thing I asked to be taken off is the only thing on the sandwich. Last night I ordered an ultimate meant cheese burrito to have for breakfast today and to my surprise it’s ends up being the other burrito that has jalapeños which I happen to be allergic to. Thankfully someone else took the first bite and realized the mistake before I did and something bad happened. I’m not sure if it’s training or people just not caring after getting the job but from what I’ve heard through the county majority of the other reviews must be fake cause no one has had anything good to say about this location. I’ll go to any other location before going back to the Russ ave one.
• SL

  Stacy Laporte

  Dec 4, 2025
  1.0
  Okay.For me, this is the second time i've had an issue.The first time they didn't give me my fries.This time, I ordered a green apple slush, and they give me a grape slush, and then no cheese for my pretzel.Whatsoever, but I was already headed home.They keep making these kind of stupid mistakes and it's getting discouraging, and i'm gonna stop going
• JH

  Jennifer Huber

  Dec 4, 2025
  3.0
  How the crap can you call to find out any kind of information when the number they give you is a Texas number and you can't reach the local restaurant. I mean come on people I should t have to waist gas to go out in person when I can call then go out if needed.
• SG

  Sheri Gaddy

  Nov 26, 2025
  5.0
  Our first visit to the new Sonic in Waynesville was so nice. Everything went well. Service was quick, food order was accurate, food was delicious and hot! Ani, our carhop, was very nice! I loved all the options on the menu. Please keep up the awesome food and service! Thank you for coming to Waynesville!