Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,310 reviews
5 stars
762
4 stars
449
3 stars
431
2 stars
224
1 star
444
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with long wait times and orders being forgotten or incorrect.
Food Quality
There were numerous complaints about food quality, including cold items, stale products, and incorrect orders.
Staff Attitude
While some customers praised friendly staff, many others reported rude service and a lack of attentiveness from employees.
Cleanliness
The restaurant was noted for being clean, with some customers appreciating the cleanliness of the dining area and restrooms.
- WSwesley shumpertJan 2, 20261.0Workers just keep telling us to move none of them would help us
- KBKeith BarhamDec 30, 20254.0Hectic. This is a busy location on a street with lots of retail traffic.
- JWJodie WoodDec 28, 20252.0It's a McDonald's....about like all others.🤷🏻♂️ Horribly understaffed....took us 10 mins to get 3 cheeseburgers..
- JAJami AlexanderDec 26, 20251.0Ordered large drinks, the girl asked three times and all 3 times we said large. Food tastes like it’s been sitting for a long time. Very slow service and 3 different people were upset that their food was wrong or not fresh. Do not recommend !
- KMKaren MauldinDec 18, 20252.0Went through the drive-thru and the service was fine but got the food and the fries and burgers were cold. This has been the theme the past several times I visited this McDonald's.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 825 Russ Ave, Waynesville, NC?
Delivery is available daily from 6:00 AM to 11:30 PM Monday through Thursday and Sunday, and from 6:00 AM to 12:30 AM on Friday and Saturday.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open every day from 5:00 AM to 1:00 AM.
What services does McDonald's offer at this location?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What payment methods are accepted at McDonald's, Waynesville, NC?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's for delivery or pickup online?
Yes, you can order via their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
Where is this McDonald's located?
It is located at 825 Russ Ave, Waynesville, NC 28786, USA.
What nearby places can I visit near McDonald's at 825 Russ Ave?
Nearby you can find Maggy Valley Mountains, CVS Pharmacy, LibertyX Bitcoin ATM, and Shell gas station. You can enjoy a hike in Maggy Valley Mountains and then grab a meal or pick up essentials nearby.
Are there other dining options near this McDonald's?
Yes, nearby dining options include Chick-fil-A, Popeyes, The Flavor Bus food truck, Dodge City Steakhouse, Sagebrush Steakhouse, Waffle House, Arby's, and Waynesville Pizza Hut.
What medical facilities are near McDonald's at 825 Russ Ave?
Nearby medical facilities include MinuteClinic at CVS, Minute Clinic, and Sisters Of Mercy Urgent Care - Waynesville, providing convenient health services.
Does McDonald's offer any rewards or special programs?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.