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Caffeine & Chaos

4.7
(260 reviews)

Business Details

1880 Dellwood Road, Waynesville, NC
28786, United States
(828) 944-0184
https://www.caffeine-chaos.com/

About

Coffee ShopIce Cream Shop
Coffee, Ice Cream and Indoor Playground. Only way to stay sane, is to go a little CRAZY

Location

Caffeine & Chaos
1880 Dellwood Road, Waynesville, NC
28786, United States

Hours

Reviews

4.7
260 reviews
5 stars
226
4 stars
14
3 stars
8
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Coffee Quality

Feedback on coffee quality is mixed; while some customers rave about the flavors, others find it average or burnt.

Service

The staff is frequently praised for being friendly and helpful, although some reviews mention slow service.

Family-Friendly

The indoor playground is a highlight for families, providing a safe and fun environment for kids.

Atmosphere

The shop is described as cozy and inviting, with a unique and fun decor that enhances the overall experience.

Menu Variety

Customers appreciate the extensive menu of coffee, ice cream, and pastries, though some express disappointment with specific items.
  • LK
    Leroy Kauffman
    5 days ago
    4.0
    Good experience for the grandchildren. Not sure why there was an adult on the playground with her child. Didn't seem like the attendant cared that she was clearly over 12 and in the playground. I have no idea if she paid for her "opportunity" to play on the children's playground.
  • CC
    Chrystula Crumpler
    Feb 22, 2026
    5.0
    Karson makes the best banana splits and Sawyer makes the best Sundaes at Caffeine and Chaos. We enjoying seeing these two on Sunday evenings.
  • AC
    April Clark
    Feb 21, 2026
    5.0
    Karson was amazing. He was super friendly, helpful, and efficient. He even convinced me that I needed 2 scoops!! Try this place out!!
  • KB
    Kenneth Burwell
    Feb 15, 2026
    5.0
    We scheduled a birthday party for one of our kids. They place was good vibe place. The workers were very helpful and nice. If you do plan a party there rec showing up little earlier to fill out the guest forms and who is coming to the party. Coffee was amazing for trying to keep up with the children after filling them up with sugar from the cake. Great to have a place with the play ground for the kids to play and it very safe place.
  • SD
    Steve Davis
    Feb 2, 2026
    5.0
    We had been snowed in for 2 days. Getting out we were told they closed at 5 and we arrived at 430 to only be told the play area closed at 430, our entire point of going because of having a 3 yr old. Fortunately the nicest man ( the owner) seeing the defeated look on our face came out to our car and told us to come in and let him play. He had no idea the stress relief we needed and the joy he gave a little boy. I hope everyone who sees bad or 1 star reviews realize those same people would complain if they won a million dollars because it could only be issued in 20s 🙄. Please support this business! And I never leave reviews!!

Brand Certified Facts from Caffeine & Chaos

Caffeine & Chaos partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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