Caffeine & Chaos

4.8
225 reviews

About

Coffee ShopIndoor PlaygroundIce Cream Shop
Coffee, Ice Cream and Indoor Playground. Only way to stay sane, is to go a little CRAZY

Location

Caffeine & Chaos
1880 Dellwood Road, Waynesville, NC
28786, United States

Hours

Reviews

4.8
225 reviews
5 stars
200
4 stars
10
3 stars
6
2 stars
3
1 star
6

What are people saying?

AI-generated from recent customer reviews

Atmosphere

Customers appreciate the cozy and inviting atmosphere, making it a great spot for families and individuals alike.

Staff Friendliness

The staff is frequently described as friendly, helpful, and accommodating, contributing to a positive customer experience.

Ice Cream Quality

The ice cream, especially the stuffed milkshakes, receives high praise for its taste and variety, making it a highlight for many visitors.

Coffee Experience

While some customers enjoy the coffee, there are mixed reviews regarding its quality and consistency, with some finding it average.

Service Issues

There are reports of slow and disorganized service during busy times, which has led to some customer frustration.
  • LG
    L G
    5 days ago
    5.0
    Great surprises with pastries Wonderful coffee Cheerful interior with fun decorations. Especially liked the Halloween designed drinks and goodies!
  • RE
    Roxane E.
    Nov 6, 2025
    5.0
    Amazing place. Very attractive and cozy inside!l The pumpkin pie was awesome and the coffee delucious! Crew was adorables. I definitely recommend this place.
  • NS
    Nolan Smith
    Nov 2, 2025
    5.0
    Super cute shop with coffee, pastries and ice cream. Had a couple different drinks and all were great. They also have a indoor play room attached.
  • JM
    Jo Melo
    Oct 28, 2025
    3.0
    First off, the web site is hard to navigate, it pops up a window to place an order and I couldn't get around it. I finally tried another link in Google and it worked. There was no clear mention of the 12.00 for the kids to play ( eventually I found it at the bottom in small letters after my visit) The Ice cream was great, my sundae was awesome. When i walked my grandson into the playroom, the woman said 12.00, I said, we're only here for an hour or so...oh well, too bad so sad was the attitude. They really need to offer a cheaper option for children who are only staying for a short time. How about a clear sign before you walk in that it's 12 bucks? I was told, it's an all day pass, you can come back. Um, I'm not coming back today, this is it, ice cream and play time. I won't be back, there are less expensive options for a couple hours playtime.
  • SW
    Stephen Williams
    Oct 26, 2025
    5.0
    We can’t go to our place in Maggie Valley without stopping here. Great selection of ice cream creations and coffee beverages, pastries and a comfy spot to enjoy your choices. Prices beat the competition in Waynesville, portions are generous and employees are friendly. Indoor playground is a great spot for kids. Local favorite!