Caffeine & Chaos

4.7
248 reviews
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About

Coffee ShopIce Cream Shop
Coffee, Ice Cream and Indoor Playground. Only way to stay sane, is to go a little CRAZY

Location

Caffeine & Chaos
1880 Dellwood Road, Waynesville, NC
28786, United States

Hours

Reviews

4.7
248 reviews
5 stars
218
4 stars
12
3 stars
8
2 stars
3
1 star
7

What are people saying?

AI-generated from recent customer reviews

Coffee Quality

Mixed reviews on coffee quality, with some praising specific drinks while others found them average or bland.

Customer Service

Generally positive feedback on staff friendliness and helpfulness, though some reviews noted disorganization during busy times.

Family-Friendly Atmosphere

The indoor playground is a highlight for families, providing a fun space for kids while adults enjoy their drinks.

Ice Cream Variety

Customers love the extensive selection of ice cream flavors and unique offerings like stuffed milkshakes.

Ambiance

The shop is described as cozy and inviting, with a fun and cheerful atmosphere.
  • CA
    Christina Allison
    3 days ago
    5.0
    This shop has the best coffee I have ever tasted! The staff are super friendly and helpful as well. Lucky that I live so close to a place this awesome!
  • LP
    Lightning Captures Photography
    Jan 2, 2026
    5.0
    Visited with a friend, and two kiddos just under the age of 3. Such a variety of drinks and ice cream! They even had muffins and other breakfast items. The vibe is very cool. There is a drive through. We got a matcha, chai tea, and egg bites. All of them were very good. Staff are very friendly and patient. The thing that really sets them apart is the indoor playground. It is awesome to be able to let you kids play and be able to see them the entire time without needing to be right on top of them. Even though our kiddos are little they were able to play on the entire thing. We were even able to be there beside them if needed. Mine wanted me to go with him up the netting. I also really appreciate the background music.
  • DS
    Debbie Spiron
    Dec 27, 2025
    5.0
    Such a great idea! Love that i could enjoy my coffee while my kids played. They have a great selection of coffee and treats. They also had a spot for local craftspeople. So awesome. And nice service.
  • PP
    ppapisimo
    Dec 23, 2025
    4.0
    Great Brownies, asked for a espresso macchiato and got a latte. great flavor not what i wanted
  • AL
    Alise Lennon
    Dec 14, 2025
    5.0
    Seriously the best matcha latte I have ever had and I did back to back days. My husband said the same about his cold brew. Highly recommend this place. Staff is very nice and the breakfast items were delicious 😋