Bojangles

3.8
1050 reviews
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Business Details

1119 Delwood Road, Waynesville, NC
28786, United States
(828) 454-5584
https://locations.bojangles.com/nc/waynesville/1119-delwood-road.html
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About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1119 Delwood Road, Waynesville, NC
28786, United States

Hours

Reviews

3.8
1,050 reviews
5 stars
478
4 stars
239
3 stars
122
2 stars
71
1 star
140

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, particularly in the drive-thru, with some experiencing delays of over 30 minutes.

Food Quality

The quality of food was inconsistent, with several complaints about stale or undercooked items, while some customers praised specific menu items like biscuits and chicken.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty tables and restrooms, which detracted from the overall dining experience.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, many reviews noted a lack of training and poor management leading to disorganization.

Technology Concerns

The introduction of AI in the drive-thru received mixed feedback, with some customers finding it helpful while others preferred human interaction.
  • DT
    Dwayne Townsend
    Nov 3, 2025
    2.0
    Went through the drive through and they are now trying to use an automated service instead of a person, worthless! Bojangles, GET RID OF THE AUTOMATED DRIVE THROUGH ATTENDANT!!!!!
  • MC
    Mikey C
    Nov 1, 2025
    1.0
    They'res a reason why the food rating is a B. We went by at 8pm, road sign dark, no cars in the lot. When we realized that it was open, our food was hard as a rock. Oh well,.shame on us for not going with our gut instinct based off the rating alone.
  • FE
    FRANCES EARLE
    Nov 1, 2025
    1.0
    This place needs a good cleaning. While the food is good you can never find a clean table and the floors are never clean… very poor condition the management should be a shame of them self.
  • KS
    kelly stachewicz
    Oct 14, 2025
    3.0
    Biscuit was hard and falling apart.
  • DL
    Debby LaRocco
    Oct 5, 2025
    5.0
    Super busy Sunday morning! The team held it together and seemed to have it right, including a smile!
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Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern cuisine for breakfast, lunch, and dinner.

What are the dining hours at Bojangles on weekdays?

Bojangles is open from 5:00 AM to 10:00 PM Monday through Saturday.