Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or incorrect food items, leading to disappointment.
Service Speed
Customers frequently mentioned long wait times in the drive-thru, often exceeding 30 minutes, even with few cars ahead.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Staff Attitude
Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Reports of unclean dining areas and unsanitary practices were noted, raising health concerns.
DM
Damien M
Nov 16, 2025
1.0
Worst customer service EVER starting with the manager!!
GG
Gunner Guzz
Nov 8, 2025
5.0
Taste better than Mc D’s.
AF
Aaron Fritz
Oct 23, 2025
1.0
We have eaten at Wendy’s locations across New York, California, Arizona, Colorado, Utah, Florida, Virginia, and Chicago. Every one of those visits provided a fresh bag of fries, a hot burger patty, and crispy chicken.
This location has been the opposite. We have spent over fifty dollars on each visit, and the food has let us down every time. The fries are lifeless. The burger patties are dry and dead. The chicken sandwich was the least painful item, but the nuggets were clearly sitting for a long time.
The drive thru is never busy, yet the food always comes out fast. I would rather wait for food that is fresh than get something cold and old in record time. There should be a balance between care and convenience. It feels like leadership is focused on speed, not on quality.
The food should be hot, salty, crispy, and cooked with care. The cheese on the burger should melt. The fries should have life. Sadly, the Sprite we ordered was the only redeeming part of the meal.
We will not be back. It is disappointing because this location has let us down more than once. In a time when fifty dollars should buy a good meal, this kind of quality breaks loyalty.
BS
Brendan Smith
Sep 19, 2025
1.0
Rude staff
SM
Susie Mulligan
Aug 29, 2025
1.0
I ordered a single with no mayonnaise and no onions. This is what they gave me. How can you possibly get something so wrong?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Waxhaw, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Waxhaw, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 256-4130.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1000 Kemble Wendy’s serve breakfast?
Yes, this Wendy’s location in Waxhaw, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 1000 Kemble St, Waxhaw, NC?
Wendy's is open daily from 7:30 AM to 12:30 AM.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 1000 Kemble St offers drive-thru service from 7:30 AM to 12:30 AM every day.
Can I get breakfast at the Wendy's on Kemble St?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's?
Delivery availability depends on your location; you can check by entering your address on the Wendy's app or order.wendys.com.
What payment options are accepted at Wendy's in Waxhaw?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 1000 Kemble St for questions or feedback?
You can call them at (704) 256-4130 or reach out via the Wendy's Contact page online or their Customer Care team.
Where can I find the menu and pricing for this Wendy's location?
Menu and pricing information can be found online at order.wendys.com or on the Wendy's mobile app after selecting this location.
What nearby places can I visit before or after dining at Wendy's on Kemble St?
Nearby you can find Bed and Bark pet services, Arby's restaurant, Club Pilates studio, and Harris Teeter supermarket, great for errands or activities before or after your meal.
Are there nearby gas stations if I need fuel when visiting Wendy's in Waxhaw?
Yes, Exxon & Mobil Stations and Harris Teeter Fuel Center are close by, convenient for refueling while visiting Wendy's.
Can I find nearby fitness or wellness centers near Wendy's on Kemble St?
Yes, you can visit HOTWORX Waxhaw, Club Pilates studios, and The Little Gym of Waxhaw for fitness activities near Wendy's.