Wendy's

2.8
306 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1000 Kemble St, Waxhaw, NC
28173, United States

Hours

Reviews

2.8
306 reviews
5 stars
96
4 stars
33
3 stars
14
2 stars
25
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and management.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.

Food Quality

Feedback indicated inconsistent food quality, with many customers receiving cold or poorly prepared meals, leading to disappointment.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty surfaces and unsanitary practices.

Service Speed

Many customers experienced long wait times, both in the drive-thru and for food preparation, contributing to a negative dining experience.
  • BB
    Brittany Bunney
    5 days ago
    1.0
    I had to pull around and wait on chicken for my salad and then they didn’t even give me the salad… $27 for a salad, a meal, and a kids meal had already crushed me and then I didn’t even get what I paid for.. called the store and customer service multiple times with no answer.
  • RP
    Robert Parrish
    5 days ago
    1.0
    Burgers were not fresh and were cold. Must’ve been cooked earlier and not made to order. Baconator fries just had 3 strips of bacon placed on top of fries and not crumbled up, This is not the first time with a similar experience- just first time I’ve left a review. This place needs to make changes. Will not go here again.
  • ZZ
    zilola
    6 days ago
    1.0
    HORRIBLE customer service, completely ignored me and my friend while actively staring at us and not doing anything else AND laughing. As soon as my friends and I walked in, we were met with the most disgusting glares from all of the workers and we felt so unwelcome instantly. I would NEVER come back here. also sweet tea tasted like nail polish.
  • EB
    Eva Brook
    6 days ago
    1.0
    Bro I go in there with my friends to get food after a long day and the second we walk in we are greeted with nasty stares and attitudes.
  • AE
    Amaya Eight
    6 days ago
    1.0
    Came in around 7:30pm today and the workers were giving me and my friends attitude and stank faces, took one of my friends order then immediately walked away and took maybe TEN minutes before they realized we might also want to order. Terrible service.

Frequently Asked Questions About Wendy's

Is 1000 Kemble Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's at 1000 Kemble St, Waxhaw, NC?

Wendy's is open daily from 7:30 AM to 12:30 AM.